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Business Profile

Human Resources

DailyPay, LLC

Headquarters

Reviews

Customer Review Ratings

3.79/5 stars

Average of 1,422 Customer Reviews

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Review Details

  • Review fromShane R

    Date: 08/06/2025

    5 stars
    Never had any issues so far, been using it for over a year, great customer support and easy to use app.
  • Review fromPatricia G

    Date: 08/06/2025

    5 stars
    Very good customer service. Very polite and professional. I always welcome excellent customer service
  • Review fromCandy N

    Date: 08/06/2025

    4 stars
    Daily pay has helped me so far but I didn't like the fact of getting charged fees when they were supposed to be free and they said they can't refund the fees.
  • Review fromJames W

    Date: 08/06/2025

    1 star
    Horrible service, they will good your money for a week or two weeks with no real reason and read you a script. Some will just sound like they don't know what they're talking about and you will spend half the call correcting them and teaching them if the situation. One told me they put in a ticket and the other told me it's automated and fixes itself. They also told my manager we were good and we weren't. Multiple people won't be at work now etc. Going on a week for the second time this end of summer.
  • Review fromCelina V

    Date: 08/05/2025

    1 star
    For the the last two weeks (July 22nd, 2025) I have not been able to access or see my pay. I have called my employer and they have assured me that hours are input nightly and should be available within 24hrs. I've called DailyPay and was brushed off and given a specialist ticket. My rent is late and I do not have access to my funds like I should. This is false advertisement to the service they supposedly provide. I switched all my cards over because the service has worked prior.

    DailyPay, LLC

    Date: 08/07/2025

    Hey there ******, thank you for bringing this to our attention. We'd like to help get you in contact with our customer care team and troubleshoot your app. Please reach out to us at *********************************** and we'll take it from there. Thanks!
  • Review fromBrandon C

    Date: 08/05/2025

    5 stars
    Fantastic worker. Helped me resolve my issues immediately. I could def recommend ***** to anyone else for customer support.

    DailyPay, LLC

    Date: 08/06/2025

    Hey there *******, thanks for your review. Glad you're enjoying DailyPay, we appreciate the acknowledgment! - DailyPay Support Team
  • Review fromSonya g

    Date: 08/03/2025

    1 star
    I give these people a 0 they have not helped me get into my account have held my money over 4 days they have all the information and still won't let me in my account to get my money don't use these people

    DailyPay, LLC

    Date: 08/05/2025

    Hello *****, we appreciate your review. I apologize for the delay. Our teams are experiencing extremely high volumes while we work to assist everyone. Please send us an email at *********************************** and well be happy to get you connected to the right team.
  • Review fromBrandon P

    Date: 08/03/2025

    5 stars
    Really helped me great, it ***** they have a glitch but Im hopeful the rest of my money will deposited on my actual paycheck

    DailyPay, LLC

    Date: 08/05/2025

    Hey *******, DailyPay truly values you as a customer and we are happy to hear that you are pleased. We strive to provide the best customer experience and appreciate your feedback.
  • Review fromDaniel D

    Date: 08/02/2025

    5 stars
    Daily pay is the best app hands down there customer service is A one thousand there with you 24/7 and thats very valuable and appreciated as a customer dont stop what you guys are doing the best!! ????

    DailyPay, LLC

    Date: 08/04/2025

    Hello ******, thank you for your feedback! Glad to hear youre enjoying our app ?? - DailyPay Support Team
  • Review fromEmanuel L

    Date: 08/02/2025

    5 stars
    I love Daily pay because a major problem was resolved in my day to day life. I dont put my labor on layaway so why should I have to wait to be compensated on the 7th and 21th. There is no way I could have kept my job if DailyPay was not an option.I Bought a car in December 5 months after starting a new job. I had spent a lot of my earnings on rides services but with DailyPay having access to my funds gave me a huge sigh of relief knowing that I make it to my job everyday, build my credit, cover expenses, and feel confident about treating myself or even participating in events with my family and friends on a whim this is a piece of financial freedom that I have always wanted. Something I say everyday that I clock out Another Day Another DailyPay lol my coworkers love hearing me proclaim it as we leave work for the day.

    DailyPay, LLC

    Date: 08/04/2025

    Thanks for the kind words *******! Glad were coming in handy for you. - DailyPay Support Team

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