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Business Profile

Payment Processing Services

Klarna Inc.

This business is NOT BBB Accredited.

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About

Important information

  • Additional Info:
    As of 4.18.23, due to the high volume of complaints received BBB may publish 1 out of every 4 complaints handled through our conciliation process.

Overview

Klarna Inc.

800 N High St Ste 400

Columbus, OH 43215-1430

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Find a Location

Klarna Inc. has 4 locations, listed below.

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    BBB Accreditation & Rating

    Klarna Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    Not Rated

    Reasons for rating

    • The business is in the process of responding to previously closed complaints.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Provider of "buy now, pay later" consumer shopping and merchant payment processing that is an alternative to traditional credit cards.

    Years in Business: 21

    Products and Services

    Provider of "buy now, pay later" consumer shopping and merchant payment processing that is an alternative to traditional credit cards.

    Business Details

    Local BBB:
    BBB of Central Ohio
    BBB File Opened:
    11/2/2015
    Business Started:
    1/1/2005
    Business Started Locally:
    10/18/2014
    Alternate Names:
    Klarna Credit
    StoCard
    Business Management:
    Mr. Sebastian Siemiatkowski, CEO
    Mr. David Sykes, President
    Ms. Deana Toner, Vice President
    Mr. Brendan Beyer, CFO

    Additional Contact Information

    Principal Contacts
    Mr. Sebastian Siemiatkowski, CEO
    Mr. David Sykes, President
    Customer Contacts
    Ms. Klara Hayashi, Global Complaints Lead
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Additional Information

    Payment methods
    • Debit Card
    • Credit Card
    • Financing
    Credit, ACH
    Refund and Exchange Policy
    Klarna has a "Buyer Protection Policy" which provides you with the assurance that you will receive the goods you purchased or you will get your money back. They also have a "zero fraud liability protection program" which relates to purchases or charges made without your authorization. These policies are at  https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/buyer-protection
    Business Categories
    Payment Processing Services, Credit Services, Online Payments

    Latest Reviews

    • Renay M

      "I had purchased a bedframe from a vendor on REMOVED. I had purchased my first home, and I was really looking forward to receiving my product." ... Read full review

    • Bianca K

      "Horrible, I will never ever do business with Klarna again. I have been trying to file a complaint about hood not as described." ... Read full review

    • Christine F

      "After 25 years on REMOVED, I decided to try Klarna to break up payments for an $800 purchase. The purchase was never sent." ... Read full review

    View all Reviews

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