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BBB of Central Ohio

21 Counties in Central & SE Ohio

About Us

Better Business Bureau is a community based resource, a trusted advisor, and a partner in business. BBB exists to advance Trust in business and believes that businesses who embrace Trust as a core principle in their organization will see that it leads to growth in employees, customers, community and their bottom line. Through evaluation and Accreditation, education and training, and celebrating great role models, BBB builds a community of like-minded businesses and loyal customers. BBB believes in the power of trust to grow people, businesses and communities.

BBB: Start with Trust®

Upcoming Events

Spark & Torch Awards Application Insights and Tips Session | June 24, 2026

Thinking about submitting for a Spark or Torch Award? Join us for a practical session with tips, insights, and guidance to help you tell your organization’s story with clarity and confidence.

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Using AI Without Losing Your Edge: Staying Motivated in the AI Landscape (Webinar - Part 1 of 2) | July 8

Staying Motivated in the AI Landscape AI is changing how marketers, communicators, and businesses work. The real advantage is knowing how to stay sharp, strategic, creative, and human while the tools keep changing around us. Learn tips and insights.

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Using AI Without Losing Your Edge: Human Character in the Story of AI (Webinar - Part 2 of 2) - July 14

AI can generate content, but it cannot replace the human character that makes a story worth believing. Learn how businesses, marketers, and communicators can protect authenticity, emotional intelligence, and strategic voice.

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Programs and Services

Central Ohio Business Login

Login to your business account.

BBB Scam Tracker

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

Submit a Customer Review

Want to provide feedback on your experience with a company? Learn more about what sets BBB Customer Reviews apart from others.

Apply for Accreditation

Learn more about what it takes to become a BBB Accredited Business

File a Complaint

Begin the complaint process here.

Center for Character Ethics

Building better businesses, inspiring future leaders.

Military & Veterans Initiative

BBB works to help keep the members of our military and their families safe and educated on scams that may be targeting them.

Accredited Business Portal

We know that as a business leader you have a lot on your plate, so we’ve made it easy for you to find and utilize all of the tools and resources that come along with your BBB Accreditation.

Accredited Business Referral Form

Existing Accredited Businesses have the opportunity to refer an eligible company to BBB and receive a discount on your Accreditation dues.

BBB Speakers Bureau

BBB offers a variety of speaking presentations, available to both businesses and consumers at no cost. Learn more about our Speakers Bureau program and reach out today to schedule a presentation.

BBB Live Chat Support

How can your BBB help you?

News and Alerts

Keeping you up-to-date on what's happening in Central Ohio.

New Accredited Businesses

BBB Serving Central Ohio welcomes our newest Accredited Businesses!

Business Development Reps

Businesses considering BBB accreditation may wish to talk with one of our BBB representatives.