BBB Scam Tracker

On March 15, 2026, I searched online for the government website to renew my password. The first one to come up was GovAssist LLC. This listing did not mention it was sponsored. I clicked the site thinking it was the US government website and entered my information. I am filing a formal complaint against GovAssist for deceptive business practices and misleading advertising regarding passport renewal services. I was led to believe this was an official government website. GovAssist failed to provide clear, upfront disclosure that it is a private third-party entity unaffiliated with the federal government until after my payment was processed. Furthermore, the company charges for services that consist of providing forms available to the public for free. I am deeply concerned about the security of my personal data, as my identity documents were acquired under false pretenses. I am requesting the following actions:*A full refund of the $283.95 charged to my account.*Written confirmation that all my personal data, uploaded documents, photos, and identifying information have been permanently purged from GovAssist servers and any third-party databases. Also, I would like confirmation on how much I was actually charged, as I am currently logged in, and your website deems I'm eligible for a refund of $413.95. See attached for reference.

This transaction that was supposed to be for 29.99 + 9.99 S&H was canceled and not approved. 10 min later I received a charge in my credit card go 66.98 from some China company. The “sale” was pushed through after I canceled my transaction. This was never approved or authorized. This is theft and a completely different amount than their site showed! I thought the other charge was too expensive and now I have a charge of almost $30 MORE than that? The math is clearly wrong. This is a China scam, as usual!

I order a 22” deep wave wig but I got a 15” Jerry curl. I followed the return policy and wasn’t authorized to return the unit. I was told to straighten it then it will be longer.

Bought some rose gold tarot cards on SM. Cards never arrived, company has been providing fake tracking. I requested return the keep saying replacement cards are in route. Its been 4 months.

"Dale", did not want to issue a refund. This is the worst product and lie. Scamatoes 1000%. Do not buy these glasses.

Dear Alvin, I am writing to provide a formal update regarding Shipment #QEX342311. Please be advised that I am closing my Wells Fargo account associated with this transaction. Furthermore, I have officially reported this matter to Wells Fargo as a fraudulent transaction. The sudden changes to the schedule, combined with the demand for an undisclosed dispatch fee to release the Bill of Lading (BOL), are highly irregular. Consequently, I will not be proceeding with this shipment until the situation has been fully investigated. Regards, ******* *** ******

I am an escort pilot and I need someone to cut me a check for my work. I drove for this company for over a 1000 miles and did not receive any money or payment

Scammer website is fraudulent using clearance closeout sale as gimmick, pictures do not match products received, website indicates product original price as $225 and clearance sale of $44.95, product is cheap plastic probably worth few dollars or less. Also their Money-Back Guarantee is misleading as they want buyer to pay for postage return to China while the product was shipped from California.

I placed an order on 02/11 and received an email with a confirmation #. Hadn't heard anything so sent an email on 02/20 and this was their reply Thank you for reaching out and for your recent purchase from MAGA.com Shop! We’re currently processing your order *************, and it will be on its way to you soon. As a quick update—our print-on-demand items typically take 3–5 business days to produce. However, items made from special materials may take a little longer due to their unique nature. We truly understand your excitement to receive your order, and please know that we’re doing everything we can to get it to you as quickly as possible. Your patience and support mean a lot to us. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out—we’re always happy to help. I still hadn't heard anything by 0304 and this was their response We truly want to apologize for the delay and for any frustration this has caused you. Over the past few weeks, we ran into unexpected printing equipment issues that temporarily slowed down our production. We know how disappointing delays can be, especially when you’re looking forward to receiving your order, and we’re very sorry for the inconvenience. The good news is that our printing operations are now fully restored. At the moment, we are carefully working through the backlog of orders in the order they were received to ensure fairness to all customers. Please know that your order is important to us, and we are doing everything we can to get it out as quickly as possible. We sincerely appreciate your patience and understanding during this time. If there’s anything else we can assist you with, we’re here for you. Here it is 03-23 and no shirt or confirmation that it has been shipped.

They call daily about a $47000 loan, that I did not apply for, asking for more information

I ordered glasses that promised to see near and far automatically and turn to sun glasses and I received a plastic pair of very cheaply made glasses. I called for refund and using delivery charges I only received $19.99 back.

apparently i had a benefit that owed me over $640,000 as a beneficiary established in 2005. in order to claim i needed to visit an RBC location with documents including a form called a P4. this P4 form was only available if i paid $2,500 on line? i said i would not and said this was obviously a scam. they then hung up.

They called to have us about a tax account that needed to be reviewed. However, we only use one tax office.

I ordered 1 order of 6 bottles of Mounja Gummy weight loss gummies that were portrayed on facebook as a natural way to replace Mounjaro weight loss medicine. The facebook video made the item appear as if it were made of jello, green tea extract, and tumeric and other natural items. When the order arrived, I actually received 16 bottles and the ingredients listed were Chromium Picolinate, Berberine (that I for health reasons can not take), and Cinnamon bark extract. To make matters worse, the gummies were artificially colored and flavored with red food dye and artificial sweeteners. A couple days later I found out I was charged for 2- $294 orders instead of 1. The customer service finally sent me an email to get the advertised 100% refund but had me send in numerous pictures of the item and fill out forms only to drop the issue and never send me any return label or instructions. When I tried to contact them numerous times since then for instructions or help, I heard nothing back after the initial complaint contact.

Had a spring break on my garage door. Knowing nothing about garage door repair I found Melikson Services 843-438-7912 online. A technician arrives in a few hours. he dissasembled my door and told me there are two types of springs. regular and "Lifetime" I told him just do regular. He went out to his truck and came back with a spring saying this was all he had and they were $670 each. Again not knowing anything about garage door repair I though that was quiet high. He installed the springs and told me the bill was $1300 because I got a "Lifetime" warranty. I have since checked around and realized I had been lied to. Online a pair of the heaviest door springs is less that $300 and after speaking to two other technicians I learned the job shouldn't of been more than $500. After many calls I got to speak to the manager Sam 789-491-0785 and was told the price was because I got a lifetime warranty ( no such thing in the business ) which I told the tech. 3 times I didn't want. That got me nowhere and I'm out $800. I was taken advantage of and should of checked further before using them but I was in a rush to get it done and figured there was a standard fee fo such a common job.

This company contacted me via text message and said they found me on indeed and they also asked me to do a W-4 and now they have my SSN. They send a bunch of packages and they don’t pay you for a month. I realized no job or company doesn’t pay there employees in a month later. There is some real fishy about this company and now there threatening legal action against because I stopped delivering there packages which I don’t think anything is going to happen because it’s a fraudulent company.

We are not responding to this postcard, so I don't know how much money they are trying to get. I just used my mortgage amount for your response form.

Hello, I'm Becky Bell from Washington ,the winner of a $754.6 million Powerball jackpot held on March 3rd,2023 You have been selected as one of the Beneficiaries of 2026 Social Responsibility Cash Aid Program. You have been awarded the sum of $3,000,000.00 for charity and medical support. Should you wish to verify, below are links to that effect. https://www.walottery.com/PressRoom/Details.aspx?id=12082 To proceed with your donation payment, contact my Legal representative { Joseph Townsend } via { [email protected] } Sincerely, Becky Bell

Received group text: “Hi, congratulations to you! This is Julia Gomez and Fernando Cervantes Jr. We are the recent Powerball winners in Kentucky. The day we won has been the greatest moment of our lives, and it's a day we will never forget and cherish the most, both for us and for our whole family and everyone around us. We are truly grateful for the amazing surprise that God has given to our family. We won $167.3 million and have decided to share some of our winnings randomly with those selected, giving each person $500,000. As the Bible says, "givers never lack." This is a great opportunity for you and for everyone who receives this message. Don't miss or neglect your opportunity the way I didn't miss mine. Here is your winning code : PN336. To proceed, kindly send your winning code and your full name to Agent David William Text +1 (719 200 5587) He is the agent in charge and will guide you on how to receive your winnings. Congratulations once again!!“

I have sent over six emails to the email listed in the return instructions ( [email protected]) requesting a confimation number and or RMA number for the product and a full refund ( I am well within the 60day policy;;purchased on Mar-13-2026). In the emails, I informed them that I cannot use the product because it will interfere with the prescription statin that I take on a daily basis (cause a bad and potential blood disorder - serious). I have not received any response from them. I called their customer service number (323-435-4323) and explained the situation and informed them that I will give until Mar-25-2026 for a response before taking LEGAL action.

Receive multiple calls a day about my “business loan application”…I don’t have a business loan application. Caller wants you to call him back to complete the loan. Caller uses many different phone numbers, but wants you to call the 855 number I provided.

This message is intended for. This is in reference to file number 22775. This is an attempt to notify you of the delivery of actionable documents that are being delivered to the address attached to this phone record. You will need to contact the issuing firm immediately at. 855-23674449 To discuss these pending actions, this message is logged as proof that you have been notified.

Ordered clothes and never received

Posed as a website and took my money.

Someone posing me. And bought a apple phone 12 for 349.00 they went through Shop app

I was on Facebook and the advertisement for the Iceyqueen came across my feed so I went to the site and purchased a necklace with matching bracelet. The money was taken from my account with a promise of delivery within 5-7 business days and I've been waiting for my jewelry EVER SINCE !!!

The merchandise is less than acceptable…sizes are inaccurate, material is rough/stiff, workmanship is terrible and their return policy is awful! They say the merchandise is made in America; it’s not. It’s made in China. They require shirts be returned to China, forcing the buyer to absorb shipping, customs and taxes.

Wholesale real estate company (PHB Real Estate) convinced owners to let them sell their home (see file attached). Contract does not look legitimate and was signed by the company (located in Cancun Mexico) and not an individual. positivehousebuyers.com shows a BBB Accredited Business logo on their website. I am looking to legitimately purchase the property from the current owners, but the owners are now concerned they are locked into the agreement with PHB Real Estate.

Purchased 319.00 starlights from them. Two weeks have passed no tracking number no nothing. So i emailed them to cancel my order still no response back. I would advise everyone not to order from them.

ARREST WARRANT REF: VNTX-9065734885 CASE ID: TX-CL-0178295 | Docket No.: FSD-90213 Date of Issue: March, 2026 Amount Due: USD2499.75 Assigned Resolution Officer: Ashley Cole. Email: [email protected] Dear, This is to inform you that a final legal complaint has been registered under your name by the Cash Advanced debt collection department on behalf of Cashnet USA, in connection with a long overdue debt obligation which you have deliberately failed to settle, despite repeated notices and telephonic outreach. Due to your continued negligence and avoidance, your file has now been tagged for legal escalation and criminal enforcement measures, including but not limited to: Release of Arrest Warrant through County Legal Authority Employer Notification Under Federal Wage Garnishment Act Negative Reporting to All Three Major Credit Bureaus Court Summons for Civil & Criminal Charges Seizure Authorization of Liquid Assets ? ALLEGED CHARGES BEING FILED: As per the affidavit submitted by the creditor’s legal team, the following charges are applicable under your name: Breach of Loan Agreement and Default Under Section 84-A Electronic Funds Transfer Misuse (Section 27-B of Banking Law) Intentional Theft by Deception Violation of U.S. Digital Finance Compliance Code Fraudulent Representation and Collateral Check Abuse You are hereby informed and warned that non-compliance within 48 hours from the receipt of this notice will result in uninterrupted legal processing, including filing of the arrest warrant with the Superior Civil Court, garnishment action at your workplace, and mandatory reporting to your references and employer. ?? PAYMENT ARRANGEMENT OPTIONS (BEFORE COURT FILINGS): Option 1 – Full and Final One-Time Settlement: Pay USD1299.75 immediately to stop all legal action and permanently close the matter outside court. Option 2 – Installment Resolution Plan: Pay USD510.00 today as a goodwill token. The remaining balance is to be paid for USD510.00 weekly installments until the full debt is cleared. This will temporarily pause legal action for 14 days. ?? RESPONSE INSTRUCTIONS: If you wish to avoid irreversible legal proceedings, please contact our resolution desk today: Assigned Resolution Officer: Ashley Cole. Email: [email protected] Please include your Case ID and Warrant Reference Number in the subject line for faster processing. ? CONSEQUENCES OF NON-RESPONSE: Your credit score will reflect this debt as a serious default, impacting loans, insurance premiums, and employment opportunities. Court fees and attorney charges will be added, taking the total pay to over USD5,900.00. Employer garnishment notice will be issued within 72 hours of no response. Bank accounts flagged for seizure under Federal Debt Enforcement Act. We are obliged to notify you one final time before this matter becomes legally irreversible. This is a time-sensitive issue. Do not disregard this warning. Sincerely, Cash Advanced debt collection department.

Flowers by Eva claimed to be local floral shop in St. James, MN . I wanted to order flowers for my uncle's funeral and wanted to support a small business . When I googled local floral shops in St. James, MN floral shop Flowers by Eva poped up claimed to be local. I ordered online a bouquet. To be delivered same day. I filled out the online order to be delivered to funeral home and funeral home address. It also asked for my home address which i provided to match your credit card billing address. Flowers were never delivered. I called Flowers by Eva 3 or 4 times. Put on hold for 20 min then they hung up on me. They claimed in one phone call they were delivered to address in Blaine ( they combined the 2 addresses together funeral home and my home) Called 2nd time was told they were delivered to the funeral home. I went to the Funeral directors office he said they were not delivered. Called again after getting hung up. They said the flowers were not delivered,. I got delivered in Blaine, Mn in one phone call. Another phone call got delivered to funeral home in St. James, Mn 3rd phone call i made said they do not know were they are. this was the order of the false deliveries. I also emailed them. Saying I want my money back, I was told in a phone call they will be investagaging this order. I got email that said they were delivered with a picture that was backwards in an office cubby with no delivery address. I emailed them back saying that is not a funeral home and I want the address of the delivery these flowers were sent and my money back. I have not heard back. I called my credit card to have dispute on this transactions too. I also believe they have another website called Flowers by Ava and Flowers by Eve. The funeral director even called the Flowers by Eve saying they are happy to pick up the flowers from their local shop. They said it's under construction no one can come in. The funeral director told me they are not local and it's a scam. They have my name my address and my credit card number

I am an escort pilot and I need someone to cut me a check for my work. I drove for this company for over a 1000 miles and did not receive any money or payment

Don’t use this site it is a scam and a waste of time!!!!! I have been playing for months and I never won anything until today. I ran up my balance to 100 sweeps coins using their daily free gifts. I had seen before that they cap redemptions at $25 and I had a similar experience at another site where I attempted at $100 redemptions and it was reduced to $25. This time, I thought I would be smart and instead of doing one $100 redemption, I tried to redeem 4 $25 gift cards. Only one was approved and the sweeps coins are gone from my account. Play at your own risk and do not under any circumstances give them any money as they will take every opportunity to enact their “rules” and reduce or eliminate any redemption that you try to make. This site and any other site run by UTech or any company from Afton, Wyoming is a scam. They are crooks and take your money that you legally won and refuse to pay it out under the guise of a sweepstakes that they control the rules to. They make up their own rules as they go along and cheat their players. BEWARE!!!!!

The caller called me at 6:50am regarding a job I applied for on LinkedIn. Looks like the caller tried earlier too but phone scanned and deemed as a scam so silenced it. Looks like a different number but regarding the same job posting called late last night. She didn’t give me the address of the office but the zip. She was on India origin.

Horrible scammy company. Product is cheap and the lamp didn't function past one use. I ordered based on a promotional offer where they promised to include free coasters with each item ordered. Well, they never arrived and the "support" has been giving me the runaround. They got me good! Don't expect any help in getting your money back.

It happened right after my mother in law died. Odd increments disappeared from my account from $1, $4, $5, $7 up to $20. Took small amounts so i wouldnt notice. I was doing research for an obituary but never signed up for any public records reports.

CREDITOR: CASH NET USA. CASE NO: CN/8241/9463/T AMOUNT OUTSTANDING: $3786.96 Re: Court Notice - Warrant Issued for Search and Seizure Attention, Despite our repeated efforts to contact you regarding your severely overdue account, we have received neither payment nor any response to our inquiries. This continued silence is unacceptable and suggests a deliberate attempt to evade your financial obligations, much like your prior conduct with the loan company. Be advised that we take such matters very seriously, and your lack of cooperation is escalating the situation. Failure to address this matter immediately will leave us no choice but to pursue all available legal and collection actions to recover the outstanding amount. This could result in significant consequences, including damage to your credit rating, additional fees, and potential legal proceedings. We strongly urge you to make the necessary payment or contact us within 24 hours to discuss resolution options. Ignoring this notice will only worsen the repercussions. We have made every effort to assist you and resolve this issue amicably, but it appears you are not addressing this matter with the necessary urgency. It is imperative that you respond promptly to avoid further complications. Immediate Action Required: Search and Seizure Warrant Issued for Severe Violations of the Fair Debt Collection Practices Act (15 U.S.C. § 1692g, Sec. 809(b)) and Defamation of Character - Authorized Law Enforcement Declares You Guilty, Seizure Imminent Unless expressly authorized herein, the executing officer is mandated to deliver a copy of this warrant, accompanied by a receipt for any property seized, to the individual from whom, or from whose premises, said property was taken, or to deposit said copy and receipt at the location from which the property was removed. The officer executing this warrant, or any officer present during its execution, is required by law to prepare and promptly return this warrant as prescribed. Pursuant to 18 U.S.C. § 3103a(b), I hereby determine that immediate notification may result in adverse consequences as delineated in 18 U.S.C. § 2705 (excluding delay of trial). Accordingly, I authorize the officer executing this warrant to withhold notification to the person whose property is subject to search or seizure, as specified herein. The National Debt Recovery Department has decided to close this account and officially declare it as GUILTY. Should you fail to respond promptly, you will bear full responsibility for any resulting consequences. IMPORTANT: You still have an opportunity to resolve this matter outside of court. Kindly follow the resolution procedure outlined below: By electronically signing this Loan Agreement by clicking the "I AGREE" button below, you are confirming that you have agreed to the terms and conditions of the Consent. Please ensure you have downloaded or printed a copy of this Consent for your records. To resolve this case outside of court, we strongly encourage you to contact the Restitution Department at mailto:[email protected] as soon as possible. Your prompt attention to this matter can prevent further complications and allow for a swift resolution. CREDITOR: CASH NET USA. Regards, Restitution Head, Department of Debt Settlement. Confidentiality Statement & Notice: This email and any attachments are protected under the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, and are intended solely for the designated recipient. Unauthorized review, retransmission, dissemination, or any other use of this message and its attachments is strictly prohibited. If you have received this email in error, please notify the sender immediately and permanently delete the message. Please be aware that any unauthorized use or distribution of this email and its contents may result in legal action. We appreciate your understanding and cooperation in maintaining the confidentiality of this communication. Thank you for your prompt attention to this matter. Who, is this to? Show quoted text

Ordered product for $9.99 and receipt showed free lifetime warranty. Five days later charged for lifetime warranty and some kind of therapy program.later charges were not authorized. Went to customer support for company and received a reply explaining their policy but understood my complaint and that refunds would be posted to my account within 2 to 3 business days. One week later and have not received refund.

Scam

They call me everyday, multiple times a day and leave messages from random numbers that are AI generated. Message example: Hello, this is Isabel Herrera calling regarding the status of your loan request. the loan specialist with the funding union, currently working on your approval, your file is showing almost approved for $47,000. Just subject to income verification. I just need to go over a couple quick details with you before we can finalize everything. When you have a moment, please give me a call at 855-994-1953. They are wanting income and account verification Once we connect we should be able to move forward with the next steps. I delete an block the messages and the numbers and they continue to call back at least 2-3 times a day from random numbers and all hours of the day and night including Sundays. I am on a do not call list and have reported this daily as well. Something needs to be done about this scam.

Calling saying if i dont contact them they will come look for me.

The sales is conducted in a closed loop format where you make a purchase and upon contacting them for never receiving it you are told to wait for delivery. Upon delivery of a partial order I contacted to make a return and was told that the shipping fee for me to return Wood be more than the product cost and I am best to accept a five dollar refund in lieu of a return. That’s the wording the customer from their money and giving them no solution.

In November 2025 I placed an order with this company and they stated the package was on the way. Now it's March 2026 and they stating the package was delivered to me and I never received it and they do not want to issue a refund. I told them they can keep the money but that I was going to report them.

Received a phone call claiming a fraudulent CC charge had been made and wanted to fixed problem.

I Ordered 7 pairs of Hey Dude shoes from https://runwayelle.com/ off of Tiktok. I've gone back and forth with them via email. They sent me tracking number, assured me my order was on it's way, even showed as delivered. All of it was bogus. Now they are offering a refund, which I have yet to see. It has been over 55 days since they offered my refund.

file:///var/mobile/Library/SMS/Attachments/fd/13/9AF993AC-221D-4EAA-8A27-5906CA6AA3C0/Urgent-Notice-3.pdf Scammer sent this link stating urgent notice. Also gave a code of: VHBSG

I ordered a 49ers anniversary yeti cup from ethereve and got a plain cheap cup with no logos on it. When I asked to return for the right cup they wouldn’t do it they only said they could give me 20% of my refund back and couldn’t send me the right cup that I ordered. I told them this was not right and all they said is that’s all they can do. I have attached a picture of the product I was supposed to receive.

Scammer sends multiple text messages claiming to be “Stephanie” from iron wire America requesting personal information to approve a personal loan that you never requested or applied for.

I am getting call constantly about being pre-approved for a loan, I probably have over three dozen saved voice messages from these people.

I ordered 4-piece sweatpants on 2/17/26. Did get emails stating they received my order and it was processing Email company on 3/20/26, letting them know. I did not get my order. Did not response from. I also tried to call the carrier the number was disconnect and email address not found. I tried to email could not read it all in Chinese writing. On 3/23/26, I received an email stating my package was delivered. I checked and did not get it. I lost money and did not get what I ordered.