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Business Profile

Vaporizers

Arizer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.64

Average of 64 Customer Reviews

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Review Details

  • James Robert D

    Date: 04/06/2024

    Amazing company. Customer service responds immediately and is extremely helpful. Puts customer satisfaction first!
    Their products are just as good as well. I will never use another company. ????????????

  • Darcy M

    Date: 27/05/2024

    Impressive customer service!
    My **** * quit charging and with prompt service I am back in the game with a new **** *.
    The **** * is a healthy choice for my lungs.
    Thanks,
    ***** ***

  • Darrel C

    Date: 27/05/2024

    Thanks for the fast and excellent service, I received the replacement **** yesterday just 2 days after I sent back the defective one! Arizer Customer Service is AAAA! in thsi day and age.

  • Michael C

    Date: 17/05/2024

    I received my order yesterday and am very pleased with both items. I did however receive a broken adapter. After emailing Support about the situation (including a pic of the item) and asking if I could ship this one back and possibly get a replacement. I was responded to 1st thing this morning by Support letting me know that though Glass parts are not covered under warranty, but since I had received it in this condition they will certainly replace the part for me. I then received a tracking number within a couple minutes for the new adapter.
    Not only am I Extremely Pleased with my purchase, but their Customer Service to date is Top Notch!
    Thank you so much for the replacement Arizer! I'll definitely be telling everyone I know who may have an interest, about Arizer's Quality products as well as their Quick and Kind Customer Service.

  • Matthew F

    Date: 14/05/2024

    Some of the best customer service I have ever received. Plus, their solo 3 is one of the best vapes to ever hit the market. Thanks Arizer for being so awesome!

  • Erik B

    Date: 03/05/2024

    Their products are top notch. Their customer service is even better!

  • Denis B

    Date: 30/04/2024

    Just wanted to say thank you! Arizer has to be the best vape hardware available! Everything from ordering, packaging, shipping is highly professional! I have been buying the *** ****** for years, would not even consider going with something else! It’s a great unit, tuff as hell, very reliable, and simple to use! I’ve required support once and they came thought perfectly! I’ll be buying some of the products again for sure!

  • Adam R

    Date: 22/04/2024

    ******** ******** by far the worst vaporizers I have ever used. **** * ** ******* barely works and they don't do returns *** * **** ******** Horrible customer service **** *** * ****** ** ******** * *****

    Arizer

    Date: 25/04/2024

    Thanks for your critical feedback. Customer satisfaction is a top priority for us and we're very sorry to hear you're experiencing issues with one of our products. We've been unable to locate any relevant correspondence with you in our system, but rest assured we're here to help. Our expert customer service team can answer any questions and help you get the most from our products, and if the device is not working properly it is covered under a limited 2-year warranty.  Please reach out to our service team (Email: *******@******.com, Toll Free Voice Mail: ###-###-####) and we'll be happy to help in any way we can.

  • Rod E

    Date: 16/04/2024

    ARIZER has been more than everything I could have imagined. Better Customer Support than ARIZER's is not possible. Truly remarkable as they have been, and are, in two major new product launches !!! Yet ARIZER made me feel my problem was important to them. With every ARIZER email through the (simple) process ARIZER valued my opinions, quickly helped with my special requests *** *** ***** **** *** **** ********* **** ** ***** ****. ARIZER's class is a model and example. And, I am grateful for this platform to say so.

  • Elizabeth T

    Date: 13/04/2024

    **** ******* ** * ***** ***** ** ** *** ******* * ******* Absolutely excellent service! I bought my first Arizer over 10 years ago, and since then I have purchased five more as gifts. Every recipient has been as pleased with their Arizer as I am with mine. Recently, I had occasion to contact the company where I found the staff to be as excellent as the products they sell. Not only were they remarkably kind and patient, they were quick to respond with a level of helpfulness I’ve not experienced in years. Five stars because from staff to merchandise without doubt my best retail experience pretty much ever!!

Arizer is BBB Accredited.

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