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Business Profile

Vaporizers

Arizer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.64

Average of 64 Customer Reviews

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Review Details

  • Jo-dell S

    Date: 17/10/2024

    Just wanted to say I so appreciate the amazing service I always receive when dealing with warranty issues or just purchasing new items. The service team has been great with emails and communicating all the time. You don’t always get good customer service in today’s world but you get great customer service with this team. Thank you????
    **** ** is my vape of choice ????

  • henry s

    Date: 17/09/2024

    I purchased a ***** and forgot to order an extra mouth piece. I sent them an email and they answered immediately and included an extra one with the solo3. That saved me $10 shipping. You will not go wrong buying from this company with “above and beyond” customer service.

  • Raymond Y

    Date: 16/09/2024

    I bought an Arizer **** and it works great. I had a small service issue so I contacted them via their support page. The response was within hours and my problem was resolved promptly. Everything is perfect now.

  • Nathan S

    Date: 06/09/2024

    This company is fantastic! I bought an Arizer Go which had a few months left on the warranty when somehow the latch broke to the battery compartment as I was opening it up. I contacted Arizer, sent a picture of the damage and really was not expecting them to repair it because I never dealt with the company before. To my surprise, they told me to send it to their shop in ******* and said if they can't repair it, they'll replace it. Within a week, I had my repairs Arizer Go unit back. I will continue to support Arizer products forever now. They have the cleanest non-toxic vapor path of any brand or model and the company treats the customer right!

  • Cathy W

    Date: 30/08/2024

    I needed a warranty/replace on my vaporizer. Everyone I dealt with was very helpful and the turn around time was amazing. I will recommend Arizer to my friends. They are a good company to deal with.

  • Lynn K

    Date: 29/08/2024

    I have the Arizer Argo and I couldn't be happier. I take it everywhere with me, to hotels, on airplanes. (I do not use it on the plane) As far as the company goes, well I LOVE Arizer, they fixed my broken **** under warranty. It didn't break on it's own, I dropped it. They honored the warranty. Great product and awesome customer service!!!!

  • Maureen B

    Date: 26/07/2024

    The products are fabulous and I love to support Canadian! My ***** finally gave up the ghost after 3 years of use. I ordered a replacement from Arizer. My order was processed and my product received by *** within 24 hours!! Fastest processing and delivery ever. **** * ***** ***** **** ******* I highly recommend this company!

  • Stanley R

    Date: 25/06/2024

    Their customer service team is top notch. Their commitment to a good user experience speaks volumes about them and their products.

  • Joe M

    Date: 21/06/2024

    I’ve made two purchases from them. Both products are high quality and the customer service was great.
    My second order arrived with a broken component. They sent me a replacement part without question the next day.

  • Shaun E

    Date: 11/06/2024

    I’ve only had to use their customer service once before (prior to today). A piece of glass had broken off in the chamber of my device. Since I was concerned, I decided to reach out to their CS. They sent me a prepaid label and they returned my device in about a day, with extra mouthpieces!
    While I understand that this won’t be the case for everyone, I ordered a device using the wrong code. I then placed another order with the right code. They promptly responded to my email and cancelled the order purchased using the wrong code.
    I have about 20 devices from around the world. Many of these devices are highly praised. I can easily say that Arizer definitely makes some of the most quality devices and with customer service being as amazing as they are, I am always confident in making a purchase.

Arizer is BBB Accredited.

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