Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Share
Business Profile

Vaporizers

Arizer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.63

Average of 73 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • johnny w

    Date: 07/04/2025

    Thanks Arizer for your prompt warranty service. For the last 13 months, my Arizer Solo 2 has been a fantastic product. Actually saves me money to pay for itself in 4 months. Had my new Solo 2 in 1 week covered under excellent Arizer warrantee. I would buy any Arizer product again. ******

  • David J

    Date: 03/04/2025

    I purchased a solo 3 v2 and am so happy, from the fast delivery to the excellent build quality. I bought the sea of green and it is beautiful. Thanks Arizer for making my life easier and better. Keep up the good work.....

  • Brian D

    Date: 27/03/2025

    Noticed that my 2 year old *** *** unit had a rusty heating unit screw. I contacted Arizer and they promptly repaired and returned the unit to me at no cost. Excellent, professional service!

  • Robert G

    Date: 25/03/2025

    I love the Argo because it is easy to live with. The glass stem offers a clean vape while being very easy to keep clean. The display is easy to read and has all the adjustments one needs. It fits well in the hand and uses a replaceable 18650 lithium ion battery. And is comfortably priced.
    *** * ***** * *** **** *** ** *** **** **** ********* ** ****** *** ** ************* *** *** ******* *** ********** *** *******

  • Cindy M

    Date: 24/03/2025

    I recently had a problem with my Arizer Solo II, it wouldn't heat and kept giving error code 8. After reaching out to Arizer, ****** emailed me for more information about my Solo which I provided and after a rapid email exchange I was asked to ship them my Solo for repair or exchange. Unbelievably, a new unit was delivered 2 days later and I didn't have to pay for return shipping.
    I couldn't be more satisfied.

  • Dick D

    Date: 19/03/2025

    Super fast shipping, product came and very pristine condition. They pay attention to every detail to make a customer happy. It seems like they're trying to win the customer over to come back or something.

  • STONEY W

    Date: 05/03/2025

    I just wanted to take a moment to express my appreciation for your outstanding customer service. From the very first interaction, your team has gone above and beyond to ensure a seamless experience. Not only is your product of the highest quality, but the dedication to your customers truly sets you apart. I am thrilled to be a new loyal customer and look forward to enjoying your exceptional offerings. Thank you for everything!

  • Dan R

    Date: 28/02/2025

    Just received the Solo 3 and it is a beautifully styled and fine working unit. I cannot say enough good things about the overall experience with Arizer. Product is top of the line, ** ****** ** **** ** *** *******, and Customer Service is amazing. Elisha from CS does a great job and Arizer picked the right person for this job.

  • barbara s

    Date: 16/02/2025

    I have the Arizer XQ2. I loved how it worked. After having for a year, it stopped charging. I contacted customer service. They gave me things to try to see if I could get it working. Nothing helped. They then said that they will fix or replace it for me. I only had to pay to ship it to the U.S. service center ( since Arizer is located in Canada). They would pay for return shipping. I mailed it out and within a week it was mailed back priority mail to me! Since they could not fix it, they gave me a brand new Arizer XQ2. It is now working perfectly. Before buying this I had done research . I found Arizer to be reasonably priced *** ******* **** *****. I want to say that if I need to buy another , I will definetly buy Arizer. If anyone asks for recommendations, I will tell them Arizer. Customer service went above and beyond to help me. They were fast in responding to each of my emails. And the repair/replace service was faster than I expected. Very happy with this company.

  • Greg M

    Date: 27/01/2025

    I own a couple good handheld vaporizers for dry herbs and concentrates both, and thought it was time to invest in a desktop. After looking around at price comparison and reviews of products, the Arizer XQ2 was the one that looked like it had what I was looking for as far as what it does and the price was beyond reasonable when compared to the *******, which was my other option. I'm glad I went with the XQ2. Not only did I save a huge chunk of change and got a great product, as great customer service comes with it along with all the other extras they're kind enough to put in the kit. I had an issue trying to figure out temps and best ways to grind, etc. and within a few hours I was replied to with a bunch of suggestions from a very nice and well informed tech and after trying her suggestions I found every one to be a major help and i couldn't be happier with my purchase. If you like taste **** *** ***** there's 2 sides to the bowl chamber, one *** ****** ****** that's closer to the heater and the other end is farther away ** ** ******* **** ** *** ****** ** ***** *** *** *** ****** ***** **** **** ** *** **** ** *** ****. Or use the bag, as the xq2 comes with 2 of them as well and you can use the included mini whip to make nice bags with caps if you want to hold onto it for a bit. I would absolutely recommend the XQ2 from Arizer to any and everyone looking for an affordable desktop device. *** ***** ***** * *** ******* **** ** * ******* *** *** ***** *** ** **** **** *** *** get the XQ2 and get, if not the same, then extremely close results? Try it out, you will not be disappointed.

Arizer is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.