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Business Profile

Vaporizers

Arizer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.66

Average of 68 Customer Reviews

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Review Details

  • Eric W

    Date: 14/10/2025

    I just had an issue with an Arizer Solo 3 and they resolved it immediately, no hassle whatsoever. Customer service should be like this everywhere

  • Matthew T

    Date: 14/10/2025

    Very solid products at a good value. If you have any issues, customer service is very responsive and will make it right.

  • Grant G

    Date: 30/09/2025

    Been purchasing Arizer products for over 5 years now. I own an Argo and Solo 2 Max. I love both and use both regularly. Also have had nothing but great experience with customer service as well. ***** would recommend to anyone

  • Robin B

    Date: 22/09/2025

    Acquired a Solo III in March ‘25, and it has definitely made a positive impact ** ** ******** *********** *********.
    ** **** ****** ** **** *********** **** ** Super, SUPER, easy to use and maintain.
    4. Great support
    - two weeks ago, unit starting displaying an error code.
    - I contacted Arizer customer support and they advised for me to ship to their repair facility.
    - Their facility received my unit on 14 Sep, and I received a brand new unit, along with some FREE pieces of glass, on the 17th of Sep. Talk about a fast turn!!
    ****** ***** If you’re shopping for a vaping device that is somewhat portable (it’s rather big), ******** *********** ************* ******** *** *** great customer support, the Arizer Solo III is a choice that will be rewarding.
    *** ** ******* 

  • Martha B

    Date: 01/08/2025

    The unit I purchased failed after just a couple of weeks of use. I contacted Arizer Customer Service, and they promptly replaced it with the next model up at no extra charge. The whole process was impressively fast. This is my third Arizer unit, and I would recommend them to anyone looking for a high-quality vaporizer

  • Paul F

    Date: 31/07/2025

    ****** at customer service / Arizer Tech was able to assist me with a warrantee and it went smooth as butter! Thank you so much for the awesome experience and customer care so I can continue to take my Rx properly. * **** * **

  • Ali S

    Date: 17/07/2025

    My solo ii is absolutely great beautiful In Design and fun to have

  • Twyla H

    Date: 11/07/2025

    Arizer has the best support folks I have ever encountered! I reached out in an email the day after I received my Air SE because I couldn’t slide down the battery panel which was the first step in how to use my device. Within 36 hours I heard back from tech support with genuine concern for my problem. They sent me a video to hopefully help me resolve my issue but to no avail. I sent them back a video of me trying to slide down the panel. They responded with some other suggestions which I tried ** **** ** ** ******** **** ******* *** ********* When nothing seemed to work they sent me a new Air SE and I returned the malfunctioning one. The 2nd one I was able to open the sliding panel on the 2nd try with ease! I was TOTALLY impressed with the support department at Arizer. I would highly recommend this company and even more importantly, I am enjoying my Air SE!

  • Bradley L

    Date: 09/07/2025

    Great products that work the way they should. When there is a problem, they're quick to help and solve the issue efficiently. I will continue to buy Arizer because the price and quality it amazing.

  • Marby G

    Date: 07/07/2025

    Had a few hiccups on my initial purchase but ******* made it right. Outstanding customer service and quality products. Whats amazing as well, ordered the night before and showed up the next day. I am super impressed and recommend Arizer wholeheartedly!
    Thanks again!

Arizer is BBB Accredited.

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