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Business Profile

Vaporizers

Arizer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.64

Average of 64 Customer Reviews

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Review Details

  • Pia D

    Date: 15/04/2025

    I bought my first Arizer product in 2016 and have since bought several more. Their devices perform excellently and when I've had questions, customer service has always come through promptly and accurately. ** * **** ******** ** ******* ****** ** *** **** ** ******* *** **** ** **** ****

  • johnny w

    Date: 07/04/2025

    Thanks Arizer for your prompt warranty service. For the last 13 months, my Arizer Solo 2 has been a fantastic product. Actually saves me money to pay for itself in 4 months. Had my new Solo 2 in 1 week covered under excellent Arizer warrantee. I would buy any Arizer product again. ******

  • David J

    Date: 03/04/2025

    I purchased a solo 3 v2 and am so happy, from the fast delivery to the excellent build quality. I bought the sea of green and it is beautiful. Thanks Arizer for making my life easier and better. Keep up the good work.....

  • Brian D

    Date: 27/03/2025

    Noticed that my 2 year old *** *** unit had a rusty heating unit screw. I contacted Arizer and they promptly repaired and returned the unit to me at no cost. Excellent, professional service!

  • Robert G

    Date: 25/03/2025

    I love the Argo because it is easy to live with. The glass stem offers a clean vape while being very easy to keep clean. The display is easy to read and has all the adjustments one needs. It fits well in the hand and uses a replaceable 18650 lithium ion battery. And is comfortably priced.
    *** * ***** * *** **** *** ** *** **** **** ********* ** ****** *** ** ************* *** *** ******* *** ********** *** *******

  • Cindy M

    Date: 24/03/2025

    I recently had a problem with my Arizer Solo II, it wouldn't heat and kept giving error code 8. After reaching out to Arizer, ****** emailed me for more information about my Solo which I provided and after a rapid email exchange I was asked to ship them my Solo for repair or exchange. Unbelievably, a new unit was delivered 2 days later and I didn't have to pay for return shipping.
    I couldn't be more satisfied.

  • Dick D

    Date: 19/03/2025

    Super fast shipping, product came and very pristine condition. They pay attention to every detail to make a customer happy. It seems like they're trying to win the customer over to come back or something.

  • STONEY W

    Date: 05/03/2025

    I just wanted to take a moment to express my appreciation for your outstanding customer service. From the very first interaction, your team has gone above and beyond to ensure a seamless experience. Not only is your product of the highest quality, but the dedication to your customers truly sets you apart. I am thrilled to be a new loyal customer and look forward to enjoying your exceptional offerings. Thank you for everything!

  • Dan R

    Date: 28/02/2025

    Just received the Solo 3 and it is a beautifully styled and fine working unit. I cannot say enough good things about the overall experience with Arizer. Product is top of the line, ** ****** ** **** ** *** *******, and Customer Service is amazing. Elisha from CS does a great job and Arizer picked the right person for this job.

  • barbara s

    Date: 16/02/2025

    I have the Arizer XQ2. I loved how it worked. After having for a year, it stopped charging. I contacted customer service. They gave me things to try to see if I could get it working. Nothing helped. They then said that they will fix or replace it for me. I only had to pay to ship it to the U.S. service center ( since Arizer is located in Canada). They would pay for return shipping. I mailed it out and within a week it was mailed back priority mail to me! Since they could not fix it, they gave me a brand new Arizer XQ2. It is now working perfectly. Before buying this I had done research . I found Arizer to be reasonably priced *** ******* **** *****. I want to say that if I need to buy another , I will definetly buy Arizer. If anyone asks for recommendations, I will tell them Arizer. Customer service went above and beyond to help me. They were fast in responding to each of my emails. And the repair/replace service was faster than I expected. Very happy with this company.

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