Reviews
This profile includes reviews for Van Isle Windows Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 40 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRobert B
Date: 25/05/2024
5 starsExcellent service from Tony Canevaro (sales and in-home evaluation of our needs) and the whole installation team. Tony took the time to explain all the options and to double and triple check our choices window-by-window, and never tried to "up-sell us". In fact, he explained in some cases where more expensive potential options on available through Van Isle were not necessary or even recommended in our case. Seven sliding doors plus about 10 windows of a number of different varieties (fixed, casement, sliding) were all seamlessly installed in 3 1/2 days by the installation crew. Turn-key project, with Van Isle themselves doing the assessment, guiding us through choices, manufacturing the custom sized windows and sliding doors, and handling the installation. I usually hate dealing with contractors (problems, delays, excuses, cost over-runs) on home renovations, but Van Isle was an absolute pleasure. Fixed price quote and no issues, job done!
Van Isle Windows Ltd.
Date: 27/05/2024
From Tony to the installation crew, right through to the office staff we want to thank you for taking the time to share your experience with us. We hope that you and your family enjoy your new windows and doors for many, many years.Review fromHylton m
Date: 29/04/2024
5 starsPrompt, efficient. competitive, reliable, quality job, pleasant .... need I say more?Van Isle Windows Ltd.
Date: 30/04/2024
Sounds like we hit the points that matter to you as a homeowner. Thank you for choosing Van Isle Windows for your window replacement.Review fromVaughn F
Date: 22/04/2024
5 starsI'm very pleased with the quality and look of my new windows and sliding door. All of the employees that I interacted with, from sales to the installation crew, were very personable, professional and conscientious. I highly recommend.Van Isle Windows Ltd.
Date: 30/04/2024
Thank you for taking the time to share your experience with us and on behalf of the whole team we thank you for choosing us for your widow and patio door replacement project.Review fromJohn L
Date: 21/04/2024
5 starsVan Isle Windows did an amazing window replacement for us on budget! The crew was super courteous and made special effort on any concerns we had. I certainly would use them again. John Lambrechts.Van Isle Windows Ltd.
Date: 22/04/2024
Thank you for making Van Isle Windows a part of your window renovation project.Review fromRobert B
Date: 08/04/2024
5 starsExcellent planning, timing, and installation. 17 windows and 7 sliding doors, on-time and no mess. Great installation crew. Tony C on the sales side was very thorough in evaluating our needs, explaining options, and double-checking everything. Great price and quality. A higher standard than about 99.99% of service providers in Victoria.Van Isle Windows Ltd.
Date: 09/04/2024
Your feedback on the services we provided is greatly appreciated. It is our goal to take the time to understand our customers' needs and fulfill them with top quality service. Thank you for choosing Van Isle Windows for your window replacement needs. We hope you enjoy your new window and doors for many, many years.Review fromEric Michael H
Date: 19/03/2024
5 starsFabulous, we now have a new house! The quality, design and installation of all the windows in the house was perfect!!!! Friends can’t believe the price we paid! The house is 54 years old but doesn’t look it anymore!!!!!Van Isle Windows Ltd.
Date: 21/03/2024
It is always good to hear back from customers after they have had the full Van Isle Windows experience. We hope you, and your friends, enjoy your new windows for many more years. Thank you for choosing Van Isle Windows for your window renovation project.Review fromLynda S
Date: 11/02/2024
5 starsWe are very happy we chose Van Isle Windows to replace our old heat-leaking basement windows. Van Isle provided excellent service from start to finish, both on the phone and in person. The estimator was very knowledgeable about the provincial and federal government grants and rebates that we could access, ensuring that we knew exactly how much we would have to pay. In the end we have top-notch, energy-efficient windows at a fraction of the actual cost. The window installers were friendly, efficient, and detail oriented. Together with new insulation in our basement walls, Van Isle's, Island-made, high-quality, new windows have made our basement warm and cozy.Van Isle Windows Ltd.
Date: 12/02/2024
We appreciate your sharing your very positive experience with us here at Van Isle Windows. We understand that, with the various options for rebates and grants, it is challenging to know where to go and what to do in order to take advantage, which is why we do our best to help direct customers through the process. Thank you for choosing Van Isle Windows for your project. We know that you will enjoy the benefits of your new windows for years to come.Review fromJohn L
Date: 20/12/2023
5 starsVan Isle Windows did a fantastic job on my windows. They were accurate with excellent workmanship and very courteous. Thank you, Eric and your crew.Van Isle Windows Ltd.
Date: 02/01/2024
Thank you for taking the time to share your experience. Now that the hard part is out of the way all you have to do is enjoy your newly installed windows.Review fromTrellis C
Date: 29/11/2023
5 starsThe windows have made a significant improvement to our comfort.
Everyone from Rebekah to the installers were professional, kind, respectful and knowledgable of the product. They cleaned up after and made sure all our questions were answered. We would absolutely recommend Van Isle WindowsVan Isle Windows Ltd.
Date: 04/12/2023
We at Van Isle Windows are overjoyed that the work we have done for you has had a positive impact on your overall comfort and the fact that your interactions with our staff were all positive is great news as we aim for a high level of customer service as our standard.Review fromChris K
Date: 09/11/2023
5 starsI am so glad that I use this company for my windows. They are so reliable. Thanks again for a wonderful job you provided.Van Isle Windows Ltd.
Date: 14/11/2023
Thank you for choosing Van Isle Windows for your project.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.