Reviews
This profile includes reviews for Van Isle Windows Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 45 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDan K
Date: 26/03/2025
5 starsWe are very satisfied with the installation, product and service carried out by Van Isle windows.
Van Isle Windows Ltd.
Date: 16/09/2025
Thank you.Review fromCornel L
Date: 12/03/2025
5 starsI am very satisfied with the work Van Isle Windows has done for us. Almost a third cheaper than the competition, good quality, good service at intake and in the installation, and great timeframe. Very, very pleased, including with the payment plan.Van Isle Windows Ltd.
Date: 16/09/2025
We are pleased to hear we were able to provide you with workable options both for payment and product offering. We know you will be happy with your windows for many years.Review fromThomas C
Date: 12/03/2025
5 starsOur patio doors are amazing!
We appreciate Rebekah's clear communication which lead to the installation. The service was great, and all questions were answered promptly. We highly recommend Van Isle Windows, not just because they are local, but because they are the best!Van Isle Windows Ltd.
Date: 16/09/2025
Thank you for your high praise. We will be sure to share your remarks with the crew.Review fromCindy M
Date: 20/12/2024
5 starsI have just had 13 windows, and 2 patio doors installed. From the initial visit from Rebekah in Nanaimo to the finishing, I have had great service and now have beautiful windows in my home. I met with Rebekah; she invited me to the showroom and explained all the features of their windows and doors. She kept contact throughout the process. The men doing the work were great. They were a great team always working together. I am so happy I chose Van Isle Windows.Van Isle Windows Ltd.
Date: 16/09/2025
Thank you.Review fromKathleen B
Date: 17/12/2024
5 starsGreat service. Prompt and courteous in all aspects of their work. Work was done promptly and as scheduled. I would use Van Isle again.Review fromDARLENE B
Date: 04/12/2024
5 starsExtremely professional and above my expectations. I could not have been more satisfied with my new windows.Review fromDarlene M
Date: 26/11/2024
5 starsGreat service. Windows professionally installed and all mess cleaned up after project.
We are very pleased with the overall service from estimate to installation.Review fromKen L
Date: 25/11/2024
5 starsThis company exceeded all expectations installing 12 fantastic new triple panes professionally and quickly, then leaving the place cleaner than when they came. Highly recommended.Review fromTerry W
Date: 09/10/2024
5 starsTelephoned for an estimate to replace all the windows in my house. Had a reply within hours and salesperson arrived within 24 hours. Estimate given 2 days later, met with sales at the showroom, I was given all options for the windows and explanation of the installation procedure. Couple of weeks to get the installers here, two-day job and done. Great sales and service. I definitely recommend this company, Terry, Cowichan Bay.Van Isle Windows Ltd.
Date: 10/10/2024
From first contact, through the quoting process and down to the finished product it sounds like our approach to customer service was right on point for what you needed. Thank you for taking the time to share your experience with Van Isle Windows. If you ever need us again, we are here to help.Review fromLesley V
Date: 14/08/2024
5 starsVery professional and vacuumed up all of the mess made from putting in the new window.Van Isle Windows Ltd.
Date: 19/08/2024
Thank you for sharing your experience.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.