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Customer Review Ratings
Average of 270 Customer Reviews
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Review fromFred Q
Date: 21/09/2024
5 starsThey sent a very qualified service person who knew exactly what to do. Showed up right on time and did a great job servicing our heat pump that they installed 4 years ago. Best decision we made as the yearly maintenance has been great since. Would highly recommend this company to anyone wanting worry-free work.
Coastal Energy Ltd.
Date: 23/09/2024
Thank you for your feedback, Fred! We're thrilled to hear that our technician was prompt, knowledgeable, and provided excellent service for your heat pump. It's great to know that choosing Coastal Energy for your installation and yearly maintenance has been the best decision for you. Your recommendation means a lot to us, and we're always here to ensure worry-free service!Review fromMadelyn H
Date: 20/09/2024
5 starsSometimes it is difficult to get tradespeople to come to Gabriola; they don’t show up or the price gouging is severe for crossing that body of water. We have been very pleased with the communication and service from Coastal Energy, coming when expected and professional in all aspects. Very easy to deal with, from scheduling to billing.
MadelynCoastal Energy Ltd.
Date: 23/09/2024
Thank you, Madelyn, for your kind words! We understand the challenges of getting reliable service on Gabriola, and we're so glad to hear that our team has provided consistent communication and professionalism throughout the process. It's wonderful to know that scheduling and billing have been easy for you. We truly appreciate your trust in Coastal Energy!Review fromGloria F
Date: 20/09/2024
5 starsExperienced and knowledgeable tech. Pleasant and friendly. The tech cleaned up after so no messes or footprints on the floor. Thank you.Coastal Energy Ltd.
Date: 23/09/2024
Thank you for your kind words, Gloria! We're glad to hear that our technician provided knowledgeable and friendly service, and took care to leave everything clean. We appreciate your feedback and are always happy to help!Review fromEileen S
Date: 20/09/2024
5 starsCoastal Energy Ltd. provides excellent installation of heat pumps and provides maintenance on a yearly basis with the opportunity to purchase a three-year maintenance package. The technicians who do the installation and maintenance are friendly, efficient and take good care to respect the house as they move in and out, removing their shoes. The office provides timely information as requested.
I live on Gabriola, so having a company that comes annually is perfect.
It is also impressive that Coastal Energy will come and repair the heat pump at my elderly neighbor's home who had his heat pump installed incorrectly by another company. Thank you to all at Coastal Energy.Coastal Energy Ltd.
Date: 20/09/2024
Thank you for sharing your thoughtful review, Eileen! We're so pleased to hear that you've had a great experience with our heat pump installation and annual maintenance services. It's wonderful to know that our technicians are providing friendly, efficient, and respectful service, and that our office team is keeping you informed. We're also happy to support your community, including helping your neighbor with their heat pump issues. Your trust and recommendation mean a lot to us, and we’re always here to help! Thank you again for choosing Coastal Energy Ltd.Review fromCatharine E
Date: 07/09/2024
5 starsGreat service and friendly tech. Timing was great with good information and suggestions.Coastal Energy Ltd.
Date: 09/09/2024
Thank you for your feedback, Catharine! We're glad to hear you had a great experience. It's always our goal to provide timely service and helpful information. We appreciate your support!Review fromPatti W
Date: 06/09/2024
5 starsI am extremely pleased with the level of service, the professionalism, the responsiveness, and the friendly communication Coastal Energy has provided during my experiences with them.
We thank you for your excellent customer service. We feel we chose the right company to be our heating/cooling contractor and will continue to recommend you to others!Coastal Energy Ltd.
Date: 09/09/2024
Thank you so much for your kind words, Patti! We're thrilled to hear that you've been pleased with the service, professionalism, and communication you've experienced with Coastal Energy. It's great to know you feel confident in your choice, and we truly appreciate your recommendations. We're always here to help whenever you need us!Review fromHeather P
Date: 02/09/2024
5 starsGreat communication and family friendly business. I highly recommend this business!!Coastal Energy Ltd.
Date: 03/09/2024
Thank you for your kind words, Heather! We could never tire of hearing such wonderful feedback!. Your support is truly appreciated and we'll be here to help whenever you need us! Cheers!Review fromLevi O
Date: 23/08/2024
5 starsGreat service, Knowledgeable staff, always willing to offer up multiple solutions to some not-so-common problems.Coastal Energy Ltd.
Date: 23/08/2024
Thank you so much for your kind words, Levi! We truly appreciate your recognition of our knowledgeable team and their ability to offer solutions for even the most uncommon challenges. Your trust and support mean a lot to us! We're always here to help and are grateful for your business.Review fromKay C
Date: 22/08/2024
5 starsWe are very Happy with the installation of our air conditioner and servicing of furnace. Would absolutely recommend Coastal Energy.Coastal Energy Ltd.
Date: 23/08/2024
Thank you for sharing your experience, Kay! We’re thrilled to hear that you’re very happy with both the air conditioner installation and furnace servicing. Your recommendation is greatly appreciated and means a lot to us!Review fromRhonda W
Date: 21/08/2024
5 starsAmazing staff and great communication, fast and efficient. Would 100% recommend!!Coastal Energy Ltd.
Date: 22/08/2024
Thank you for the wonderful feedback, Rhonda! We’re delighted to hear that our staff impressed you with their communication and that the service was both fast and efficient. Your wholehearted recommendation truly means a lot to us!
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