Reviews
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromJen M
Date: 20/08/2024
5 starsCoastal energy has been wonderful to deal with right from the very beginning of our installation to the maintenance of our product. They always come here very friendly very quickly and service and maintain our Fujitsu in a timely manner. I recommend Coastal Energy specifically for heat pumps to everybody I know that needs a new heating source.
Coastal Energy Ltd.
Date: 21/08/2024
Thank you for your glowing feedback, Jen! It’s been a pleasure working with you from the initial installation to the ongoing maintenance of your system. Your recommendation of Coastal Energy means the world to us. We truly appreciate your trust and continued support.Review fromIrene R
Date: 18/08/2024
5 starsIt has been three years since we had our heat pump installed by Coastal Energy.
We love our unit. Our hydro bill is almost 1/2 of what it was.
The service is excellent.
Any time we had any questions they were answered promptly.
We always keep up with the maintenance and find that the service has always been exceptional.Coastal Energy Ltd.
Date: 21/08/2024
Thank you for your wonderful feedback, Irene! We're thrilled to hear that you’re still loving your heat pump after three years and that it has made such a positive impact on your hydro bill. It’s great to know that our service has consistently met your expectations and that your questions are always answered promptly. We appreciate your support and are here to continue providing exceptional service whenever you need us.Review fromRichard P
Date: 17/08/2024
5 starsI have been very impressed, for the second time, with your prompt and efficient service. You and your team consistently go out their way to deliver what they say they will when they say they will. The service guys are pleasant and thorough and really go above and beyond to ensure our complete satisfaction. Well done again!Coastal Energy Ltd.
Date: 21/08/2024
Thank you for your continued confidence in our team, Richard! We’re thrilled to hear that, once again, our prompt and efficient service has impressed you. It’s our priority to deliver on our promises and go above and beyond to ensure your complete satisfaction. Your feedback means the world to us, and we’re always here to support you. Kudos to you for being such a valued customer!Review fromSue M
Date: 17/08/2024
5 starsThe Coastal Energy team have been great. They are professional, quick to help and flexible in their scheduling. They have been helpful in giving us information to get the optimum use from our gas furnace and attached air conditioner. They have also returned to pinpoint a problem they have identified. I would highly recommend Coastal Energy.Coastal Energy Ltd.
Date: 21/08/2024
Thank you for your kind words, Sue! We're thrilled to hear that our team has been professional, responsive, and flexible in meeting your needs. It's great to know that our information has helped you get the most out of your gas furnace and air conditioner. We're always here to assist, whether it's providing tips or resolving any issues. Your recommendation means a lot to us!Review fromTammy S
Date: 16/08/2024
5 starsCoastal Energy is a really cool company! They are punctual and the staff and service crew are truly outstanding. I highly recommend them to everyone! Thanks again for another great experience.Coastal Energy Ltd.
Date: 21/08/2024
Thanks so much Tammy for taking the time to put give us such a great review! The entire team truly appreciates your kind remarks & vote of confidence. Take care & enjoy the rest of your summer.Review fromCharlie F
Date: 16/08/2024
5 starsI was pleasantly surprised at how quick and thorough the crew was. Polite and easy to talk to about questions I had. Just wish I did this a few years ago. What a difference in comfort when I arrive home now.Coastal Energy Ltd.
Date: 20/08/2024
Thank you for sharing your experience, Charlie! We're thrilled to hear that you were pleasantly surprised by how quick and thorough our crew was. We're glad you're enjoying the added comfort in your home—better late than never! If you have any more questions or need anything else, we're here to help.Review fromJanice O
Date: 10/07/2024
5 starsThe installation of our heat pump was done with professionalism, product and materials expertise, in a friendly relaxing manner and excellent customer service skills. Our experience with Coastal Energy Ltd. and their team leaves no hesitation in recommending them.Coastal Energy Ltd.
Date: 10/07/2024
Thank you for your kind feedback, Janice! We're delighted to hear that the heat pump installation was handled with professionalism and expertise, and that our team provided friendly and excellent customer service. We're grateful for your recommendation and are here to help with any future needs.Review fromLarry S
Date: 24/06/2024
5 starsAmazing company to work with from installing our new furnace to maintenance/checkups. Friendly, courteous staff, who are all very helpful and knowledgeable. They all go the extra mile to help out with making the right decision for your home. We are extremely satisfied with this company and highly recommend them.Coastal Energy Ltd.
Date: 25/06/2024
Thank you for your wonderful review, Larry! We're thrilled to hear that you've had such positive experiences with our team, from installation to maintenance. All of our staff strive to go the extra mile to help you make the best decisions for your home. We're extremely grateful for your satisfaction and high recommendation. Thanks for choosing us!Review fromC K
Date: 24/06/2024
5 starsExcellent service. Installers are timely, friendly, and efficient. This is my second purchase from Coastal Energy, and I would highly recommend the company.Coastal Energy Ltd.
Date: 25/06/2024
Thank you for your excellent review! Our team is delighted to hear about your positive experiences with your installation. We appreciate your loyalty and high recommendation. Thank you for choosing Coastal Energy again!Review fromMonica B
Date: 17/06/2024
5 starsGreat customer service every time. Professional and knowledgeable and friendly and always on time. Jay provides wonderful maintenance and always offers tips on how to keep everything running in great condition. Always a pleasure to deal with Coastal Energy. I am very pleased that I chose them many years ago to purchase our gas furnace and central A/C systems and have stayed with them!Coastal Energy Ltd.
Date: 18/06/2024
Thank you for your fantastic feedback, Monica! We're delighted to hear about your positive experiences with our team, especially Jay. It's great to know that our professionalism, knowledge, and punctuality have made a lasting impression. We truly value your loyalty and look forward to continuing to serve you for many more years.
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