Reviews
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromKarl Douglas E
Date: 20/07/2025
5 starsThe service man was very professional and friendly as was my telephone contact.
Coastal Energy Ltd.
Date: 23/07/2025
Thank you for your kind feedback, Douglas! We're so glad to hear both your technician and phone experience were professional and friendly. We always aim to provide great service at every step, and your support means a lot to us!Review fromDavid S
Date: 16/07/2025
5 starsCoastal Energy recently installed a replacement furnace and heat pump for us. Always felt that Paul and his team had our best interests in mind and they configured a system at a fair price which is working well. Very happy with their professionalism and attention to detail and no hesitation in strongly recommending them.Coastal Energy Ltd.
Date: 17/07/2025
Thank you for the kind words, David! We're glad to hear the new system is working well and that you felt supported throughout the process. We truly appreciate your trust in Paul and the team, and your recommendation means a lot!Review fromColin K
Date: 09/07/2025
5 starsVery knowledgeable and friendly staff. Service is always great. Highly recommend Coastal Energy.Coastal Energy Ltd.
Date: 10/07/2025
Thank you so much for your kind words, Colin! We’re thrilled to hear you’ve consistently had great service and found our team both friendly and knowledgeable. Your recommendation truly means a lot to us. Thanks for choosing Coastal Energy!Review fromKen A
Date: 03/07/2025
5 starsYour technician was very professional, knowledgeable and on time. It is employees like Jay that makes companies rise to the top.Coastal Energy Ltd.
Date: 04/07/2025
Thank you so much for your kind words, Ken! We’re thrilled to hear Jay made such a positive impression—his professionalism, expertise, and reliability truly reflect what we aim for at Coastal Energy. We'll be sure to share your feedback with him. It’s customers like you who make our work so rewarding. Thanks again for your support!Review fromAnne H
Date: 27/06/2025
5 starsNice polite person who did a great job. I recommend him.Coastal Energy Ltd.
Date: 04/07/2025
Thank you so much for the kind words and recommendation, Anne! We're glad to hear our technician made a great impression and took good care of the job. We truly appreciate your support!Review fromLynn E
Date: 26/06/2025
5 starsThe service man arrived early. He was informative and efficient. Coastal Energy installed my air conditioner a year ago. The salesman who came to see me gave several options re heat pump/air conditioner/new furnace but did not try to up sell the products but did offer good advice. I would absolutely recommend them.Coastal Energy Ltd.
Date: 27/06/2025
Thank you so much for your kind feedback, Lynn! We're happy to hear the service visit went smoothly and that our technician arrived early, was informative, and efficient. It’s great to know you felt well-supported during the initial consultation too—offering honest advice without pressure is something we take pride in. Your recommendation means a lot to us. Thanks again for choosing Coastal Energy!Review fromC K
Date: 23/06/2025
5 starsExcellent service from Scott. Answered all of my questions and provided numerous hints about using my system.Coastal Energy Ltd.
Date: 25/06/2025
Thank you so much! We're glad to hear Scott provided excellent service and helpful tips for getting the most out of your system. He always takes the time to ensure our customers feel informed and confident—thanks for choosing Coastal Energy!Review fromMichael G
Date: 22/06/2025
5 starsThis is the second heat pump system installed for our family, this being the simpler one. Both were completed with efficiency, consultation with us, and clean up afterwards.Coastal Energy Ltd.
Date: 24/06/2025
Thank you so much Michael for coming back to us for your second installation! We’re thrilled to hear both projects were completed to your satisfaction, with clear communication and care throughout. It really means a lot to have your continued trust—thanks again for choosing Coastal Energy!Review fromFern R
Date: 21/06/2025
5 starsWe had our furnace and air conditioner serviced. Scott did a thorough job, and his positive attitude was much appreciated. Once again, we are very happy and satisfied with the service!Coastal Energy Ltd.
Date: 24/06/2025
Thank you so much for your kind words, Fern! We're glad to hear Scott took great care of your furnace and AC—his thoroughness and positive attitude really shine through. We truly appreciate your continued trust in Coastal Energy and are so happy to know you're satisfied with the service once again!Review fromDarlene M
Date: 09/06/2025
5 starsAngelo's unwavering honesty and knowledge helped our decision for the system we needed to fulfil the parameters of the Net Zero Program with Natural Resources Canada. Devon did a fantastic job creating our duct work. Patrick & Layne were professional and thorough with the install. Patrick answered all of our questions throughout the installation process. Job site was left clean. We are ecstatically pleased with our new system.
B & D in Nanaimo, BCCoastal Energy Ltd.
Date: 10/06/2025
Thank you for your kind words! We're glad Angelo, Devon, Patrick, and Layne made a great impression and that you're happy with your new system. It was a pleasure helping you meet the Net Zero Program requirements. We appreciate your support and are here if you need anything in the future.
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