Reviews
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromCliff C
Date: 25/09/2025
5 starsScott, Coastal service rep, was very helpful, taking time to suggest several helpful hints, explaining how the unit works, etc. We highly recommend him and wish I would have purchased my unit from Coastal. Thank you
Coastal Energy Ltd.
Date: 26/09/2025
Thank you for such a thoughtful review, Cliff. I’m delighted to hear Scott made the time to explain your system thoroughly and share practical tips to help you get the most out of it. Your recommendation and kind words about wishing you’d purchased through Coastal mean the world to us — thank you again!Review fromAlex Liew A
Date: 21/09/2025
5 starsGreat people, knowledgeable we have used them for prompt service.Coastal Energy Ltd.
Date: 23/09/2025
Thank you for your kind words, Alex! It’s great to hear you’ve had positive experiences with our knowledgeable team and our prompt service. We really value your trust.Review fromElaine W
Date: 21/09/2025
5 starsThe customer service I have received from Coastal Energy has been excellent, right from the first meeting for an estimate. All of the service people have been knowledgeable, friendly, and courteous. I'm very happy with my heat pump and recommend Coastal Energy without hesitation.Coastal Energy Ltd.
Date: 23/09/2025
Thank you so much Elaine! I’m glad you’ve had such a positive experience with our team and that you’re happy with your heat pump. Your recommendation means a lot!Review fromTrish T
Date: 15/09/2025
5 starsReliable and professional. Kept appointment on time and friendly service.Coastal Energy Ltd.
Date: 16/09/2025
Thank you for your kind words, Trish! We’re glad to hear you found our service reliable, professional, and friendly. Punctuality and care are what we strive for, and we truly appreciate your trust in Coastal Energy!Review fromJoanne P
Date: 09/09/2025
5 starsWe were very pleased with our service call. They were prompt and very efficient.Coastal Energy Ltd.
Date: 11/09/2025
Thank you for the kind words, Joanne! We’re so glad to hear your service call was prompt and efficient. We truly appreciate your support and trust in Coastal Energy!Review fromJanet S
Date: 27/08/2025
5 starsService was awesome! It was done quickly and efficiently. We were very pleased.Coastal Energy Ltd.
Date: 29/08/2025
Thank you so much, Janet! We’re glad to hear you were happy with the service and the quick turnaround. We really appreciate the 5 stars and your support!Review fromCurrin W
Date: 21/08/2025
5 starsProfessional, helpful, and timely. We messed up with line placement requirements, and they came by and fixed it on super short notice. Hugely appreciated.Coastal Energy Ltd.
Date: 26/08/2025
Thank you so much for sharing your experience, Currin! We’re really glad we could jump in on short notice and get the line placement sorted for you. We truly appreciate your trust and are so happy we could help!Review fromBrendan G
Date: 21/08/2025
5 starsCoastal provided efficient service and was very response outside of business hours to assist.Coastal Energy Ltd.
Date: 26/08/2025
Thank you so much for the feedback, Brendan! We’re glad to hear you were happy with the service and that our team was able to respond quickly, even outside of regular hours. We always want our customers to feel supported when they need us most—your trust means a lot!Review fromSUSAN V
Date: 18/08/2025
5 starsMy personal experience as a senior with Coastal Energy has been one of the best yet. They are beyond professional, friendly, and great workmanship in the installation of my heat pump. The customer service from the office staff has been so very helpful and friendly. I would recommend Coastal Energy to all who are looking for an honest and professional company to work with especially if you are a senior. Thank You Coastal Energy. SueCoastal Energy Ltd.
Date: 19/08/2025
Thank you so much, Sue, for your thoughtful feedback! We’re delighted to hear your experience with Coastal Energy has been such a positive one. It means a lot to know you felt supported not only by our installation team but also by our office staff. We’re especially grateful for your kind words about recommending us to other seniors—your trust and confidence are the greatest compliments we could receive. Thank you again for choosing Coastal Energy!Review fromMichael B
Date: 17/08/2025
5 starsI have been a customer for a few years now
I have always had great service from Coastal Energy.Coastal Energy Ltd.
Date: 19/08/2025
Thank you for being such a loyal customer over the years, Mike! We’re so glad to hear you’ve consistently had great service with Coastal Energy. Your trust and continued support mean a lot to us!
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