Reviews
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromMaria F
Date: 01/01/2024
5 starsWe had an excellent gas furnace replacement. Hardworking, personable and can-do attitude from office, sales and installation staff. Thank you all!!
Coastal Energy Ltd.
Date: 02/01/2024
Thank you for your kind words Maria! We're thrilled to hear about your positive experience with our team across the board. Your appreciation means a lot to us! All the best.Review fromMike M
Date: 27/12/2023
4 starsInstallation and service of the heat pump install was great, but getting warranty details and documents afterwards was more difficult than needed.Coastal Energy Ltd.
Date: 02/01/2024
Appreciate your positive feedback on the installation and service Mike. Apologies for the inconvenience regarding the warranty details. We'll work on improving the process for smoother access to documents post-installation. Cheers.Review fromRick S
Date: 21/12/2023
5 starsCoastal Energy was great in helping us get a replacement heat pump and air handler! Installation was on time and price was as quoted! Angelo and crew were on time and very polite.
You can't go wrong in getting a quote from them to compare with others!
The owner called me a few days after installation to see how the whole process went! Nobody does that anymore!Coastal Energy Ltd.
Date: 02/01/2024
That's wonderful to hear Rick! We're thrilled that we could provide a smooth replacement process for your heat pump and air handler. Angelo and the crew aim for professionalism and punctuality. Your experience is valuable, and we appreciate your feedback. If you need anything else, we're always here to help!Review fromMargaret B
Date: 18/12/2023
5 starsI have nothing but good things to say about Coastal Energy. Excellent, courteous, helpful and great service from Scott who is very knowledgeable. I give them 10 out of 10 and wouldn’t hesitate to recommend them.Coastal Energy Ltd.
Date: 19/12/2023
That's fantastic to hear Margaret! Scott and the team at Coastal Energy are thrilled by your kind words and 10 out of 10 rating. Thank you for your recommendation and for acknowledging our excellent service—we greatly appreciate it!Review fromDavina B
Date: 15/12/2023
5 starsOutstanding customer service from the installation of my ductless heat pump to the annual maintenance service on it. I highly recommend Coastal EnergyCoastal Energy Ltd.
Date: 18/12/2023
Thank you so much Davina for your kind words! We're delighted to hear that you had an outstanding experience with Coastal Energy and your ductless heat pump. Your recommendation means a lot to us. We'll keep striving to deliver excellent service!Review fromSt S
Date: 13/12/2023
5 starsWe have had this company out several times and we are always pleased with the techs, the service, and the cost.Review fromTheresa T
Date: 12/12/2023
5 starsThis is a gem of a company! They installed our ductless mini spit system (3 units) in our home last November and were just back to do the annual maintenance. The service techs are knowledgeable, professional and very personable; we have every confidence in the competence of this company and their staff.
The Fujitsu line that they sell is a superior product; the air con or the heat is even & the units are very quiet. We are so pleased that we chose this company and this product. We have passed their name on to a number of our friends.Coastal Energy Ltd.
Date: 13/12/2023
Thank you deeply Theresa for sharing your experience! We're thrilled to hear that your installation of the mini-split units was a success and that our team's meticulous approach stood out to you. It's wonderful to know that our service techs were not only knowledgeable but also consistently helpful in addressing your queries.
To be considered among the best by someone who's had various service experiences is truly an honor! Your confidence in us means everything, and we're committed to continuing to provide top-notch service. Should you have any further questions or need assistance, please don't hesitate to reach out. Thank you for entrusting us with your home comfort needs!Review fromSteve B
Date: 08/12/2023
5 starsWe had a heat pump installed today and it was a pleasure to deal with professional sales and installation people great job.Coastal Energy Ltd.
Date: 11/12/2023
We're thrilled to hear you had such a positive experience with our team! Thank you Steve for choosing us for your heat pump installation. Your satisfaction is our priority!Review fromJackie J
Date: 08/12/2023
5 starsAlways on time and friendly and kind to my dog.Coastal Energy Ltd.
Date: 11/12/2023
Thank you Jackie for your positive review. Cheers.Review fromLinda D
Date: 05/12/2023
5 starsI wish there was an 11. Scott was so efficient, knowledgeable, informative and friendly. He explained everything he was doing and told us we are doing everything right. We LOVE our heat pump. And the service the company provided. Thank you so much.Coastal Energy Ltd.
Date: 07/12/2023
Your feedback made our day! Thank you immensely Linda for your kind words about Scott and our service.
We're thrilled that Scott's efficiency, knowledge, and friendliness made a positive impact. It's fantastic to hear that he provided informative explanations and confirmed that you're on the right track with your heat pump.
Knowing that you love your heat pump and appreciate our service means the world to us. We're here to ensure your continued satisfaction, so if you ever need further assistance or guidance, please don't hesitate to reach out.
Thank you once again for choosing us!
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