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Business Profile

Computer Hardware

Wondershare Technology Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Wondershare Technology Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 19 Customer Reviews

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    Review Details

    • L. P.

      Date: 07/11/2022

      HORRIBLE!! Impossible to reach after sale. Could not reach to get a refund when Dr. Fone product could not be used. SAVE YOU MONEY!Not worth the hassle

      Wondershare Technology Inc.

      Date: 08/03/2023

      Thanks for sharing your experience. Firstly, I'd like to express our deepest apologies for the inconvenience. We understand it would be very frustrating when you are unable to recover files correctly with this software. Wondershare values each customer's benefits and we'll do our best to help you out. For your case, please allow us to explain it in more detail and see how we could assist you further.We accept a refund request if the customer encounters a technical issue that is unable to be solved within 7 days. Knowing you were encountering a problem during using the product, we desperately hope to fix it, and this is the reason our support invite you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason we didn't process a refund for you in the first place. Seek your kind understanding.Normally, we'll send the way how to find the log files that are only associated with the product itself and it will never include the user's personal privacy information. Seek your kind understanding.It is our ultimate pursuit that users can use our software happily! So would you please send us the required information for further analysis? If we can't solve it, we'll evaluate your refund request to take care of your benefit. Your patience is highly appreciated!

      L. P.

      Date: 09/03/2023

      I have explained to wondershare, repeatedly, that right after purchasing their product, I quickly found I COULD NOT USE IT!!! My phone was completely locked, and I was unable to take the steps necessary to use their product. LOCKED COMPLETELY means I could not do anything...could not enter anything on to phone. They appear to be unable to understand that. I can not take pictures after the fact. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!

    Wondershare Technology Inc. is NOT a BBB Accredited Business.

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