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Business Profile

Mattresses

GoodMorning.com Inc.

Reviews

Customer Review Ratings

4.9/5 stars

Average of 1,395 Customer Reviews

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Review Details

  • Review fromKrista T

    Date: 23/07/2025

    5 stars
    Still getting used to the new bed! We loved that it was delivered right to our door and easy to install. You can feel the integrity of the mattress. Great investment! I was recommended by my sister, who says she gets all her mattresses from Douglas, so I felt confident right away, as she has the best taste in furniture and mattresses! Ordering was easy and straight forward. It arrived quickly as promised.Easy to maneuver and unwrap. We did wonder how ever would we be able to send it back if we didn't like it????? How on earth would we ship it once it was unrolled?Fortunately, we are keeping it! My husband finds it very comfortable, I am finding it a bit too firm for me so it's taking some getting used to, I think it will just take some adjusting.Overall, we are happy with the integrity of the mattress and feel it was absolutely worth the investment.

    GoodMorning.com Inc.

    Date: 24/07/2025

    Hi ******,

    Thanks for sharing your experience with us! We're so glad to hear that it was easy to order and set up your mattress. Rest assured, the mattress will continue to finish breaking-in over the next couple of weeks, but if you need any extra support, don't hesitate to reach out to our care team. They'd be happy to provide some suggestions to help improve your comfort. You can contact them at ****************************************************** or **************. 

    Happy sleeping! 

  • Review fromMathieu R

    Date: 22/07/2025

    5 stars
    Nous avons command pour la qualit et les commentaires trs positifs sur les matelas et nous sommes trs satisfaits.
  • Review fromLina K

    Date: 21/07/2025

    5 stars
    I will save money to buy the matress for my children
  • Review fromDANIEL G

    Date: 21/07/2025

    5 stars
    Mattress combined with the adjustable bed gave me the best sleep in years. My only regret is I didn't buy a bigger size :-)
  • Review fromWendy D

    Date: 20/07/2025

    5 stars
    I wasnt sleeping in my bed anymore unfortunately. My Aunt and Uncle had been mentioning their Douglas mattress so I did a bit of research but in the mean time still was going to different stores trying mattresses and actually came across a tempurpedic that I absolutely loved!! Definitely did not love the price though at $4300 before tax!! Decided to try the Douglas summit mattress and it has been wonderful and I am back sleeping in my bed!
  • Review fromDaniel S

    Date: 19/07/2025

    5 stars
    Very happy with product, cant wait to go to bed as I know I will sleep well
  • Review fromJoyce B

    Date: 16/07/2025

    5 stars
    What an incredible journey I have had with your first class company. My initial order was of mixed feelings, appreciation for the quality however disappointed in the material that wrinkled. Since I reviewed the reaction, I have received nothing short of caring, trying to help and finally a complementary set of sheets that might better meet my desire. I am a loyal customer going forward..
  • Review fromCharmaine C

    Date: 15/07/2025

    5 stars
    The Douglas staff are so helpful, thoughtful & professional. We love our bed, including its quality & various functions. It was great to get the free bedding bundle with the bed so we could start using it right away. Very happy with the bed & the experience!
  • Review fromHelen S

    Date: 15/07/2025

    5 stars
    I was very impressed with this product. I would recommend this product.
  • Review fromJAMES P

    Date: 15/07/2025

    5 stars
    ******* earlier than expected, well packaged. Unboxing as directed worked well. Comfortable right away but leaving a few days to air out.

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