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Customer Review Ratings
Average of 1,394 Customer Reviews
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Review fromSam H
Date: 22/09/2025
5 starsQuick and easy shopping experience, fast shipping to my door, well packaged. Mattress was vacuumed packed and sealed very well, inflated within a few hours and was sleep ready. No weird smelling off gases. Excellent cooling and superb support with medium firmness.Review fromPat S
Date: 22/09/2025
5 starsOur old "Sleep Country Mattress" has a mountain down the middle after less than 2 years of use. In less than 1 week sleeping on the Douglas Alpine, my back is improving. Every morning when I wake up, I have less back pain as I am sleeping on a supportive mattress.Review fromZulfiqarali H
Date: 22/09/2025
5 starsVery good experience with my purchase. Good value and speedy delivery.Review fromDonna W
Date: 21/09/2025
5 starsI have scoliosis and never dreamed that a matress could be so comfortable and result in less pain in my lower back.!!! Thank you!Review fromJill D
Date: 21/09/2025
5 stars**********************. **************** was top notch and product is wonderful.Review fromWendy C
Date: 20/09/2025
5 starsLove my new Octave Mirage mattress! It has been helping my back issues that I have and the extra pain its been causing with my right hip and knee. I could barely walk this past month and now Im able to stand straighter and have less pain. The cooling aspect is also a wonderful feature. Recommend this mattress is o anyone with back issues.Review fromMelanie M
Date: 19/09/2025
5 starsI was super impressed with how fast my order was delivered. The bed is super comfortable! Ive had lower back pain for well over a year and no word of a lie, after just one night of sleeping on my new Douglas mattress, the pain is hardly noticeable. I dont wake up with stiff and sore back muscles now.Getting the sheets, pillow and pillow cases and mattress cover was a great bonus. I love the sheets! Ill be a Douglas mattress customer for life.Review fromSusan T
Date: 19/09/2025
5 starsPurchase was *************** was on time and treated with full respect.Setup was very easy and we are older folks.Bed is extremely comfortable and we just got the original mattress. I can only imagine how the most expensive one is, but that will be our next purchase for another bed.Customer Service is absolutely wonderful. You could not ask for a better company to deal with.Will definitely recommend and purchase from Douglas in the future. ***** *****Review fromAlison P
Date: 19/09/2025
5 starsBought the mattress cover for the bed I already have (douglas), great price, *****************Review fromAnne O
Date: 18/09/2025
4 starsQuick delivery. We are finding the matress quite firm. Then again must admit that my backpack is gone.
GoodMorning.com Inc.
Date: 19/09/2025
Hi ****,
We're glad to hear your mattress arrived quickly! We understand that your mattress is feeling a little firm, which is completely normal. Over the first 21 nights, your mattress will break in a little more and your body will begin to adjust to your new sleep surface, both of which should help improve your comfort levels. We're here to offer our support however you should need it, so don't hesitate to reach out for recommendations on how to speed up the break-in process. Our team is available at ****************************************************** or **************.
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