Reviews
Customer Review Ratings
Average of 1,402 Customer Reviews
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Review fromWendy C
Date: 20/09/2025
5 starsLove my new Octave Mirage mattress! It has been helping my back issues that I have and the extra pain its been causing with my right hip and knee. I could barely walk this past month and now Im able to stand straighter and have less pain. The cooling aspect is also a wonderful feature. Recommend this mattress is o anyone with back issues.Review fromMelanie M
Date: 19/09/2025
5 starsI was super impressed with how fast my order was delivered. The bed is super comfortable! Ive had lower back pain for well over a year and no word of a lie, after just one night of sleeping on my new Douglas mattress, the pain is hardly noticeable. I dont wake up with stiff and sore back muscles now.Getting the sheets, pillow and pillow cases and mattress cover was a great bonus. I love the sheets! Ill be a Douglas mattress customer for life.Review fromSusan T
Date: 19/09/2025
5 starsPurchase was *************** was on time and treated with full respect.Setup was very easy and we are older folks.Bed is extremely comfortable and we just got the original mattress. I can only imagine how the most expensive one is, but that will be our next purchase for another bed.Customer Service is absolutely wonderful. You could not ask for a better company to deal with.Will definitely recommend and purchase from Douglas in the future. ***** *****Review fromAlison P
Date: 19/09/2025
5 starsBought the mattress cover for the bed I already have (douglas), great price, *****************Review fromAnne O
Date: 18/09/2025
4 starsQuick delivery. We are finding the matress quite firm. Then again must admit that my backpack is gone.
GoodMorning.com Inc.
Date: 19/09/2025
Hi ****,
We're glad to hear your mattress arrived quickly! We understand that your mattress is feeling a little firm, which is completely normal. Over the first 21 nights, your mattress will break in a little more and your body will begin to adjust to your new sleep surface, both of which should help improve your comfort levels. We're here to offer our support however you should need it, so don't hesitate to reach out for recommendations on how to speed up the break-in process. Our team is available at ****************************************************** or **************.
Review fromCarol W
Date: 18/09/2025
5 starsI actually bought this for my disabled daughter who was experiencing severe pain with her old mattress. She is sleeping much better now and her chronic pain has greatly diminishedReview fromChristine M
Date: 15/09/2025
5 starsGreat service and quality products. Im very happy with my purchase.Review fromJudie H
Date: 15/09/2025
5 starsCanadian made! Its a great quality mattress and bedding bundleReview fromGail O
Date: 15/09/2025
5 starsMattress was as described, and was delivered quite quickly. Recommend the Douglas mattress. Online experience was great.Review fromDustin M
Date: 15/09/2025
5 starsThis is a really good company selling a great mattress and I will order from them again going forward!
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