About
Important information
Overview
Headquarters
The CCS Companies
725 Canton Street
Norwood, MA 02062-2679
See Hours
| Monday | 8:00 AM - 8:00 PM |
|---|---|
| Tuesday | 8:00 AM - 8:00 PM |
| Wednesday | 8:00 AM - 8:00 PM |
| Thursday | 8:00 AM - 8:00 PM |
| Friday | 8:00 AM - 8:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/6/2023
Years in Business: 60
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 1/28/2005
- Business Started:
- 9/6/1966
- Business Incorporated:
- 3/20/1969
- Type of Entity:
- Corporation
- Alternate Names:
- Credit Control Services, Inc.
- Credit Collection Services Commercial
- CCS
- Business Management:
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Julissa Objio, Manager
- Number of Employees:
- 847
Additional Contact Information
- Principal Contacts
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Customer Contacts
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Additional Phone Numbers
- Other Phone: (781) 620-8000
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Check
- MasterCard
- Visa
- Other Resources
- Massachusetts Division of Banks
One Federal Street
Boston MA 02110
Phone Number: 617-956-1500; 800-495-2265; 617-956-1577
https://www.mass.gov/orgs/division-of-banks
[email protected] - Program Participation
- BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors. - Business Categories
- Collections Agencies, Debt Relief Services
Latest Reviews
steve c
"1 STAR VERY DISAPPOINTING EXPERIENCE My experience with The CCS Companies has been extremely frustrating and unacceptable.I disputed a collection account related to Frontier and submitted documents showing that I believe the amount being collected is the result of incorrect Frontier billing." ... Read full review
Julie M
"Company will not provide requested info. Harassment." ... Read full review
Domingo D
"I have received multiple calls per day from The CCS Companies, including calls before normal business hours in REMOVED. Despite speaking with several representatives, I have been unable to obtain clear verification of the alleged debt." ... Read full review
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.