About
Important information
Overview
Headquarters
The CCS Companies
725 Canton Street
Norwood, MA 02062-2679
See Hours
| Monday | 8:00 AM - 8:00 PM |
|---|---|
| Tuesday | 8:00 AM - 8:00 PM |
| Wednesday | 8:00 AM - 8:00 PM |
| Thursday | 8:00 AM - 8:00 PM |
| Friday | 8:00 AM - 8:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/6/2023
Years in Business: 59
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 1/28/2005
- Business Started:
- 9/6/1966
- Business Incorporated:
- 3/20/1969
- Type of Entity:
- Corporation
- Alternate Names:
- Credit Control Services, Inc.
- Credit Collection Services Commercial
- CCS
- Business Management:
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Number of Employees:
- 847
Additional Contact Information
- Principal Contacts
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Customer Contacts
- Mr. Jeffrey Stoddard, Chief Compliance Officer
- Additional Phone Numbers
- Other Phone: (781) 620-8000
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Check
- MasterCard
- Visa
- Other Resources
- Massachusetts Division of Banks
One Federal Street
Boston MA 02110
Phone Number: 617-956-1500; 800-495-2265; 617-956-1577
https://www.mass.gov/orgs/division-of-banks
[email protected] - Program Participation
- BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors. - Business Categories
- Collections Agencies, Debt Relief Services
Latest Reviews
DeJah P
"Trying to make payments but company refuses to allow me to because they say filed bankruptcy. They have a non compliance on my license for payment, but refuses to alllow me to make any payments." ... Read full review
Ben C
"It is illegal for a debt collector to refuse a valid, properly executed Power of Attorney (POA) that authorizes an agent to manage financial affairs. While collectors may challenge a POA if it appears invalid, fraudulent, or "stale," unreasonable refusal of a legitimate POA can make them liable for damages and attorney Call 1, 4:50pm, April 20, 2026 Authenticated and they refused to receive my Power of Attorney Call 2, 5:15pm, April 20, 2026 Hung up on me when I refused to provide a reference number Call 3, 5:16pm, April REMOVEDrefused to escalate to Supervisor Hung up on me when I refused to provide a reference number Call 4, 5:19pm April 20, 2026 Refused to escalate to Supervisor refused to escalate to REMOVEDTransferred me to supervisor Provided a reference number Refused to speak with me but I pressed on with PoA Agreed to receive my PoA via FAX Agreed to receive my PoA via mail Rebutted my complaint about the Service Desk not providing me the information to submit my PoA with not allowed argument which was not the complain Dismissed my complaint about the service desk not escalating to a Supervisor or Legal Dismissed my complaint about the service desk not providing me the information to submit my PoA." ... Read full review
Floyd05 F
"This company is a joke to begin with. Right now Im sitting at no shoes and no money." ... Read full review
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