Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromBrandon R
Date: 12/01/2023
5 starsVery good customer service, excellent value for the price. I have been using them since 2015, not a single issue I have had, that their technical support did not promptly address....
MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for being a long time MyTAXPrepOffice user and an important part of the MyTAXPrepOffice family. Our Support department loves to help! We appreciate your business and look forward to supporting you through another successful tax season.Review fromMARIAM A
Date: 12/01/2023
5 starsWell, I really like this program because it is very easy to understand and its technicians are very efficient, thank youMyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for the 5-star review. "Easy to use" is our middle name! And every year we come out with more tools and enhancements to make your tax season even more productive. We're looking forward to another fast and easy tax prep season in January 2024!Review fromAlex
Date: 12/01/2023
5 starsI've been with a few software companies and have realized that MyTaxPrepOffice team is very different and stands out among the others in so many ways. They really know how to treat customers with respect and knowledgeable professionalism.Review fromAccounting V
Date: 12/01/2023
5 stars1. COST EFFECTIVE
2. GREATE TECH.SUPPORT
3. FREIENDLY ENVIROMENT
4. IMPOVING SYSTEM CONNSTANTLY
5. WOOD RECOMEND TO EVERY TAXPREPAYER.MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for the 5-star review! You just described our top brand promises...affordable, great support, and continuous improvement. We look forward to supporting you through another successful tax season!Review fromMARYSELL A
Date: 12/01/2023
5 starsMy TAXprep office is incredibly easy to use, even for those with little tax experience. The navigation is clear, and each step is explained understandably...
The error-checking functionality and accuracy guarantee are highlighted. It gives me confidence that my tax returns are accurate and comply with all regulations.
Thank youMyTAXPrepOffice
Date: 12/05/2023
Hello! Thank you for taking the time to leave us a 5-star review! We really appreciate the time it takes and it is so helpful for other tax preparers looking to make the switch to a new software program. We love our program, but it's better for them to hear it from a user working in the real world. We look forward to partnering with you for another successful tax season!Review fromCAROLYN A
Date: 12/01/2023
5 starsI LOVE THIS SOFTWARE, QUICK RESPONSE. KEEP UP GOOD WORK.MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for kudos. We love our loyal customers! We appreciate you taking the time to leave us a positive review. It helps others feel comfortable in making the switch to MyTAXPrepOffice. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromCelma F
Date: 11/30/2023
5 starsExcellent customer service, easy software to use, and the support team has sense of urgent helping us to fix the issues.MyTAXPrepOffice
Date: 01/05/2024
Thank you for the positive review! We are looking forward to partnering with you for a successful tax season!Review fromCOLLETTE A
Date: 11/27/2023
5 starsToday i had my training seminar with KEESHA. She was not only courteous, sweet, patient, but
extremely knowledgeable and helpful. We covered a tremendous amount of information from setup to preparation as well as other tools and pertinent software maneuverability and functionality.
In summary, I believe that this is a VERY POWERFUL TAX SOFTWARE PROGRAM, and I am sure that I will be very satisfied. I am so impressed with this software and believe it to be even better than ****** BASIC ******** UNLIMITED software which I have using for over thirty years!!!!
I am looking forward to working with MYTAXPREP software team! Thank you very much!MyTAXPrepOffice
Date: 01/05/2024
Thank you for the positive review! We are so excited to have you as a new member of the MyTAXPrepOffice family!Review fromAndrew D
Date: 11/02/2023
5 starsThe best software I've used for tax prep. Easy to use. The portal is great and customer service is phenomenal.MyTAXPrepOffice
Date: 11/04/2023
Hello and thank you for the 5-star review! We appreciate it! We're excited for the Tax Year 2023 release of MyTAXPrepOffice which has many new features and enhancements. We love hearing you think we're the best, but we're never going to stop improving. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromLOU B
Date: 10/11/2023
5 starsJust completed the new user training with Alex S. He took the time needed and did not limit our time to the original time scheduled. He was excellent at explaining the features of the software He encouraged questions to ensure I was comfortable with the new product. Since I am completely new to MTPO, I cannot comment on how well the product performs but I can comment on my initial impression of the software and its features. I am impressed and I look forward to using the product for the 2023 tax year.
LMBMyTAXPrepOffice
Date: 10/17/2023
Hello and thank you for your positive review! Our free 1-on-1 training is personalized to make sure you are set up and ready to hit the ground running when the new tax year begins. We look forward to supporting you through your first successful tax season with MyTAXPrepOffice!
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