Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromVickie N
Date: 09/10/2025
5 starsI am new to the software. The training was excellent, and it looks like the software will reduce the time I spend on clerical activities. I will leave another review or update this one after the next tax season.Review fromEURIDICE A
Date: 08/29/2025
5 starsQuiero expresar mi agradecimiento a A****** por su excelente atención al presentarme y venderme el programa MyTAXPrepOffice. E*** fue quien me explicó con claridad las funciones básicas y los beneficios del software, y lo hizo de una forma muy gentil, humana y cercana.
Lo que más valoro es la paciencia increíble con la que me atendió, siempre dispuesta a responder mis preguntas y asegurarse de que entendiera cada detalle. Gracias a su trato profesional y cálido, me sentí cómoda y segura desde el primer momento, confiando en que este programa es la herramienta adecuada para iniciar mi camino como preparadora de impuestos.
A****** representa lo que todo cliente espera encontrar: amabilidad, conocimiento y disposición genuina para ayudar. Estoy muy agradecida por su apoyo y sin duda recomiendo su trabajo y la manera en que guía a las personas a descubrir las ventajas de este gran programa. El cual recomiendo 100%Review fromSHIRLETT C
Date: 08/25/2025
5 starsV***** C***** EXCELENTE TRAINING DE BIENVENIDA AL SISTEMA
COMPRENSIBLE EXPLICACION Y PACIENCIA
MyTAXPrepOffice
Date: 09/02/2025
¡Muchas gracias! Nos alegra mucho saber que la capacitación te resultó clara y útil. Nuestro objetivo es que te sientas segura al usar nuestro sistema y que tengas una excelente experiencia con nuestro equipo. ¡Bienvenida a la familia MyTAXPrepOffice!Review fromMARILYN M
Date: 08/25/2025
5 starsMY FIRST YEAR. AND IT ALL HAS BEEN POSITVE. GREAT CUSTOMER SERVICE. I WOULD DEFINITLY RECOMMEND THEM.MyTAXPrepOffice
Date: 09/02/2025
We’re thrilled to hear your first year has been such a positive experience. Providing great customer service is always our top priority, and we’re grateful for your recommendation. We look forward to supporting you for many more years to come!Review fromLINDA F
Date: 07/18/2025
5 starsThis is my 6th year using MyTaxPrepOffice. Love this app. It does a great job of tax preparation whether you want to prepare the forms you know you need or be interviewed. Very efficient interface. Already bought my subscription for next year.MyTAXPrepOffice
Date: 07/28/2025
Thank you for being a loyal MyTAXPrepOffice user for 6 years! We're thrilled to hear that you enjoy using the software and find both the form entry and interview modes efficient and easy to use. Your continued trust and early renewal mean the world to us. We're looking forward to supporting your success again next tax season!Review fromH KEVIN K
Date: 06/19/2025
5 starsTHIS SOFTWARE IS VERY EFFICIENT FOR THE TAX RETURN PREPARATIONMyTAXPrepOffice
Date: 07/18/2025
Thank you for your feedback! Providing reliable and streamlined tools for tax professionals is our top priority. We appreciate your support!Review fromJay M
Date: 06/16/2025
5 starsI am very pleased with this product and its support. The software is user friendly especially if you have used other tax software. The value is outstanding and allows for more profit for the preparer. The training was very useful and efficient. I highly recommend this company and product.MyTAXPrepOffice
Date: 07/18/2025
Thank you for your kind words and recommendation! We’re so glad to hear that you’re enjoying the value, support, and ease of use MyTAXPrepOffice provides. It’s our goal to help preparers like you work more efficiently and profitably, and we're happy the training and support have been helpful along the way. We appreciate your trust and look forward to supporting you for many seasons to come!Review fromNicole K
Date: 05/15/2025
4 starsThis is my first year using this program. Switching from my previous program has been a bit of a learning curve, but I have been grateful for the initial training and the continued updates. When I have had a question or an issue, it has been answered reasonably quickly and explained thoroughly.Review fromMary L
Date: 05/05/2025
5 starsI have been a customer for several years now and find the program easy to use and the support has been responsive when needed. I continue to use the product because of the customer service and ease of use.MyTAXPrepOffice
Date: 05/19/2025
Thank you for being a loyal MyTAXPrepOffice customer! We're so glad to hear that you find the program easy to use and that our support team has been there when you needed us. Your continued trust means a lot, and we're committed to providing the same great service and ease of use you’ve come to expect every step of the way!Review fromKAREN M
Date: 04/14/2025
5 starsTHE SOFTWARE IS FAIRLY EASY TO USE. I LOVE THE NEW INTERVIEW MODE. I DON'T LIKE HAVING TO SAVE THE RETURN OVER AND OVER AGAIN TO SIMPLE MOVES TO OTHER AREAS OF THE RETURN. I HAVE TRIED MANY OTHER PROFESSIONAL SOFTWARE AND THIS IS DEFINITELY MY FAVORAITE. I AM ON MY 4TH RENEWAL.MyTAXPrepOffice
Date: 04/22/2025
Thank you so much for your feedback and for sticking with us through four renewals—it means a lot! We're thrilled to hear that you’re enjoying the new Interview Mode and that MyTAXPrepOffice stands out as your favorite among the professional software options you’ve tried. We also appreciate your input about saving returns—user experience is a top priority, and feedback like yours helps us continue to improve. Thanks again for being a valued member of our community!
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