Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromVickie N
Date: 09/10/2025
5 starsI am new to the software. The training was excellent, and it looks like the software will reduce the time I spend on clerical activities. I will leave another review or update this one after the next tax season.Review fromMARILYN M
Date: 08/25/2025
5 starsMY FIRST YEAR. AND IT ALL HAS BEEN POSITVE. GREAT CUSTOMER SERVICE. I WOULD DEFINITLY RECOMMEND THEM.
MyTAXPrepOffice
Date: 09/02/2025
We’re thrilled to hear your first year has been such a positive experience. Providing great customer service is always our top priority, and we’re grateful for your recommendation. We look forward to supporting you for many more years to come!Review fromLINDA F
Date: 07/18/2025
5 starsThis is my 6th year using MyTaxPrepOffice. Love this app. It does a great job of tax preparation whether you want to prepare the forms you know you need or be interviewed. Very efficient interface. Already bought my subscription for next year.MyTAXPrepOffice
Date: 07/28/2025
Thank you for being a loyal MyTAXPrepOffice user for 6 years! We're thrilled to hear that you enjoy using the software and find both the form entry and interview modes efficient and easy to use. Your continued trust and early renewal mean the world to us. We're looking forward to supporting your success again next tax season!Review fromH KEVIN K
Date: 06/19/2025
5 starsTHIS SOFTWARE IS VERY EFFICIENT FOR THE TAX RETURN PREPARATIONMyTAXPrepOffice
Date: 07/18/2025
Thank you for your feedback! Providing reliable and streamlined tools for tax professionals is our top priority. We appreciate your support!Review fromMary L
Date: 05/05/2025
5 starsI have been a customer for several years now and find the program easy to use and the support has been responsive when needed. I continue to use the product because of the customer service and ease of use.MyTAXPrepOffice
Date: 05/19/2025
Thank you for being a loyal MyTAXPrepOffice customer! We're so glad to hear that you find the program easy to use and that our support team has been there when you needed us. Your continued trust means a lot, and we're committed to providing the same great service and ease of use you’ve come to expect every step of the way!Review fromKAREN M
Date: 04/14/2025
5 starsTHE SOFTWARE IS FAIRLY EASY TO USE. I LOVE THE NEW INTERVIEW MODE. I DON'T LIKE HAVING TO SAVE THE RETURN OVER AND OVER AGAIN TO SIMPLE MOVES TO OTHER AREAS OF THE RETURN. I HAVE TRIED MANY OTHER PROFESSIONAL SOFTWARE AND THIS IS DEFINITELY MY FAVORAITE. I AM ON MY 4TH RENEWAL.MyTAXPrepOffice
Date: 04/22/2025
Thank you so much for your feedback and for sticking with us through four renewals—it means a lot! We're thrilled to hear that you’re enjoying the new Interview Mode and that MyTAXPrepOffice stands out as your favorite among the professional software options you’ve tried. We also appreciate your input about saving returns—user experience is a top priority, and feedback like yours helps us continue to improve. Thanks again for being a valued member of our community!Review fromLUIS E H
Date: 04/12/2025
5 starsExcellent program at an affordable price. I have compared it to 3 other programs and have decided to stick to MyTaxprepOffice.MyTAXPrepOffice
Date: 04/22/2025
Thank you for the kind words! We're honored that you chose MyTAXPrepOffice after comparing it with other programs. Providing an excellent, affordable solution for tax professionals is exactly what we strive for. We truly appreciate your trust and loyalty—here’s to many more successful tax seasons together!Review fromAngela H
Date: 04/07/2025
5 starsI absolutely love this Tax software!!!
Navigating through the software is a breeze...
And Customer service/Tech support is SUPERB!!!
A friend and Former Co-worker referred to the company
three years ago...
Now I am on my second renewal!
Thank you MyTAXPrepOffice!MyTAXPrepOffice
Date: 04/22/2025
Thank you so much for the glowing review! We're thrilled to hear that you're finding MyTAXPrepOffice easy to navigate and that our support team has made a positive impact. Referrals from trusted colleagues mean the world to us, and we're honored to have earned your continued business for another renewal. Here's to another successful tax season—thank you for being a valued part of the MyTAXPrepOffice community!Review fromAshlynn M
Date: 03/03/2025
5 starsThis is my first year using the software, and like any software there is a learning curve. But I love how responsive the support is when I have a concern or question. I also love that I can check on a client's return status while I'm inside a different client's return...saves so much time! Would definitely recommend.MyTAXPrepOffice
Date: 03/18/2025
Hi Ashlynn! Thank you for your thoughtful review! We’re thrilled to hear that you’re enjoying the software and finding our support team helpful. We understand that every new tool comes with a learning curve, and we’re here to make that transition as smooth as possible. It’s great to know that our features are saving you valuable time. We appreciate your recommendation and look forward to continuing to support you!Review fromChristopher P
Date: 02/21/2025
5 starsThe software is above average but not perfect. No problem here since no software is perfect. The tax world is changing constantly anyway. When I do run into a problem the customer service is absolutely the best. I'm staying with MyTAXPrepOffice.MyTAXPrepOffice
Date: 02/24/2025
Thank you for your honest feedback! We appreciate your understanding that the tax industry is always evolving, and we’re committed to continuously improving our software to meet those changes. We're especially glad to hear that our customer service team has been there for you when needed—that’s what we strive for! Your loyalty means the world to us, and we look forward to supporting you for many tax seasons to come.
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