Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 197 Customer Reviews
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Review fromDjair S
Date: 12/22/2022
5 starsI’m completely satisfied with MyTaxPrepOffice software for the versatility and wealth of information it supplies; if you’re an expert or a newbie in tax preparation, you’ll be surprised on how practical and easy it is to work with this software. Most important of all: The customer support. The promptness and wiliness to help their customer is astonishing. Sincerely, I recommend MyTaxPrepOffice. Djair S****l
MyTAXPrepOffice
Date: 01/04/2023
Hello Djair! Thank you so much for the 5-star review! We love our customers and when you succeed, we succeed. Our goal is to provide you with the powerful tools and excellent support you need to grow your business. We look forward to partnering with you for a successful tax season.Review fromChristine H
Date: 12/14/2022
5 starsMy training today was very good. April (my Trainer) was very knowledgeable and patient with my interruptions. Thank you April.
I know I will not remember everything you went over but will contact someone when I need clarification on something.
Thank you for your time today.
Chris * ******MyTAXPrepOffice
Date: 12/22/2022
Hello! Thank you so much for the positive review. This is why our customers love the 1-on-1 training that comes included with every MyTAXPrepOffice license. Your training will answer all the questions that YOU need answered! Welcome to the MyTAXPrepOffice family. It's going to be a great tax season!Review fromHelena P
Date: 11/22/2022
5 starsThis is my first year using this company. My salesperson was great and the gentleman (Alex) who helped with my training was patient, kind and incredibly informative. The experience has been wonderful and I am very grateful to all of the people at My Tax Prep Office that I have spoken with, top notch company!
Helena P**** EAMyTAXPrepOffice
Date: 11/29/2022
Hello! Thank you so much for the positive review. We pride ourselves on making sure that everyone who is new to the MyTAXPrepOffice family gets great training to put you on the path to success. We look forward to partnering with you this tax season and for many more to come!Review fromNikia O
Date: 11/04/2022
5 starsThe 1-on-1 training with Donyale was excellent, she was helpful and knowledgeable, and patient. The software appears very user-friendly and I look forward to using it this coming tax season. Nikia O******MyTAXPrepOffice
Date: 11/07/2022
Hello! Thank you so much for the 5-star review! Our Customer Success Specialists love helping our new customers become familiar with how easy it is to prepare a return using MyTAXPrepOffice. Welcome to the MyTAXPrepOffice family! We look forward to partnering with you for a successful 2022 tax season and beyond!Review fromshogufa m
Date: 10/26/2022
5 starsThe one on one training was awesome. Alex made it so easy and understandable. I am looking forward for the tax season to start and I start using the software... ******* *********MyTAXPrepOffice
Date: 11/02/2022
Hello! Thank you so much for the positive review and welcome to the MyTAXPrepOffice family. Our 1-on-1 trainings are designed to make sure you feel comfortable using the software whether you are a new preparer or switching from another provider. We look forward to supporting you through a successful tax season!Review fromJanice H
Date: 10/03/2022
5 starsThe traing was excellent and I am super excited to start using the tax software.
Janice HMyTAXPrepOffice
Date: 10/14/2022
Hello! Thank you so much for the positive review! We are excited to have you as part of the MyTAXPrepOffice family and we look forward to supporting you through a successful upcoming tax season.Review fromSenada D
Date: 09/26/2022
5 starsAlex did great job leading me through the MyTAXPrepOffice and explaining features that the program offers. I feel, I am fully prepared for this coming tax season with Alex explanation . Alex converted, 2021 tax year from ProSeries, and I am very happy, Alex did conversion from 2020 and even 2019 tax year. Again, with his professional, not rushing but still going to the point, I feel I am prepared for this coming tax season. Thanks Alex
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