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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.49

    Average of 406 Customer Reviews

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    Leave a Review

    Review Details

    • Gael V

      Date: 08/04/2025

      Hey Man If You See This You Were Amazing And Thanks For Answering

      Reservations.com

      Date: 08/07/2025

      Greetings Gael,

      Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us! Thank you for booking with Reservations.com!

      Kindly,

      ****** ******

    • Alan P

      Date: 08/04/2025

      Had a great experience with **** on the phone. He spoke clearly and took care of us quickly.

      Reservations.com

      Date: 08/05/2025

      Greetings ****!

      We are overjoyed to hear about the wonderful customer service you received from ****! We are so grateful for the opportunity to assist you with your booking and thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    • Charles I

      Date: 08/02/2025

      ********* did an amazing job in assisting me with searching for a hotel room.

      Reservations.com

      Date: 08/04/2025

      Greetings *******,

      We are overjoyed to hear about the wonderful customer service you received from ********** We are so grateful for the opportunity to assist you with your booking and thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Lori L

      Date: 08/02/2025

      Excellent job by hotel reservationist thank you! Look forward to our stay

      Reservations.com

      Date: 08/04/2025

      Greetings ****,

      We are overjoyed to hear about the wonderful customer service you received. We are so grateful for the opportunity to assist you with your booking! Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    • RAMIL V

      Date: 08/01/2025

      I was confirming the amount upon booking and when I got the email found out it was in USD. That was not indicated to me even after confirming the amount in CDN. Then went to cancel less than five minutes after book ya d was told it was too late. Never received a refund nor contacted back after inquiring several times for a refund. Do not recommend booking here.

      Reservations.com

      Date: 08/04/2025

      Greetings Ramil,

      I am happy to assist you. Please provide your itinerary number along with the email address associated with the reservation to ******************************** Thank you and I look forward to assisting you.

       

      Kindly,

      ******* ******

    • Aignes R

      Date: 08/01/2025

      Dont USE this site! They took my money and the hotel didnt even have a room for me! Ive waited over 30 days for a refund and still havent received one.

      Reservations.com

      Date: 08/04/2025

      Greetings,

      I am happy to assist you. Please provide your itinerary number along with the email address associated with the reservation to *****************************************************.

      Thank you and I look forward to assisting you!

       

      Kindly,

      ******* ******

    • Jim F

      Date: 07/30/2025

      ******* was amazing he did a great job greT job job

      Reservations.com

      Date: 07/31/2025

      Greetings ***!

      Quality and value are super important to us, so it's great to know ******* was able hit the **** for you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Trey C

      Date: 07/30/2025

      The representative was Very courteous and helpful setting my reservation. Thank you! ??

      Reservations.com

      Date: 07/31/2025

      Greetings Trey!

      Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Liza H

      Date: 07/28/2025

      Friendly and helpful while on the phone. He was very polite.

      Reservations.com

      Date: 07/29/2025

      Greetings Liza,

      We are overjoyed to hear about the wonderful customer service you received. We are so grateful for the opportunity to assist you with your booking! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Ana L

      Date: 07/27/2025

      ***** was great! He listened to our special needs and made it happen.

      Reservations.com

      Date: 07/29/2025

      Greetings ***,

       

      Quality and value are super important to us, so it's great to know ***** was able to hit the **** for you! Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    Reservations.com is NOT a BBB Accredited Business.

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