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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.49

    Average of 294 Customer Reviews

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    Review Details

    • Stacy P

      Date: 07/21/2025

      **** was extremely knowledgeable about the resort. She also was helpful and very friendly!

      Reservations.com

      Date: 07/23/2025

      Greetings *****,

      Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that **** was able to give you had a positive experience with us! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Na B

      Date: 07/21/2025

      Great service on the phone reservation.Answer my questions. Friendly and professional.

      Reservations.com

      Date: 07/23/2025

      Greetings ********,

      Quality and value are super important to us, so it's great to know we hit the **** for you! We look forward to assisting you with all your future travels and Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    • Agnes M

      Date: 07/21/2025

      ***** was exceptionally courteous and helpful. His assistance was greatly appreciated and contributed to a positive experience

      Reservations.com

      Date: 07/23/2025

      Greetings *****,

      We are overjoyed to hear about the wonderful customer service you received from ****** We are so grateful for the opportunity to assist you with your booking! Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    • Stephen H

      Date: 07/19/2025

      Skyelar was trying to scam me on the phone and had an attitude and said I had one

      Reservations.com

      Date: 07/21/2025

      Greetings *******, 

      Weve shared your feedback with the appropriate team to help us improve our service. Excellent customer care is a top priority for us, and your input is greatly appreciated. If you have any questions about your reservation, Im will be happy to assist you. Please feel free to reach out to me at the email address below.

      Thank you

      ******* ******

      ************************************************************

    • Patrick B

      Date: 07/17/2025

      Very friendly service, showed great patience as I do not hear well. Answered all my questions and made my reservation easy. Thanks.

      Reservations.com

      Date: 07/18/2025

      Greetings *******!

       

      Thank you for a wonderful 5-star review! Great customer service is what we strive for and we are happy our agents were able to assist you with your booking! Thank you for choosing Reservations.com!

       

      Kindly,

      ******* ******

    • Lisa Z

      Date: 07/16/2025

      *** was very personable and respectful while I was asking him about rooms for a wedding in October. He informed me that a special teams group will be calling me within 24 hours to help discuss wedding prices and rooms and any other questions that I might have. It was a great experience.

      Reservations.com

      Date: 07/17/2025

      Greetings ****!

      We take pride in our customer service, and it's always rewarding to know *** was able to assist you with your travel plans! Thank you for booking with Reservations.com! We look forward to your next travel!

       

      Kindly,

      ******* ******

    • Karyn V

      Date: 07/14/2025

      Efficient, personable, helpful employee I would use Reservations, com. again

      Reservations.com

      Date: 07/16/2025

      Greetings *****,

      We are overjoyed to hear about the wonderful customer service you received. We are so grateful for the opportunity to assist you with your booking! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Kelly A

      Date: 07/14/2025

      ***** was extremely helpful with answering questions about your establishment, making pertinent small talk (dogs, duh :)) and fulfilling my reservation request. I really appreciated his friendliness - a surprisingly sparse trait in the hospitality industry (at least during phone conversations). Thank you, *****!

      Reservations.com

      Date: 07/16/2025

      Greetings *****,

       

      We always strive to provide the best service and are glad to hear that ******* efforts are being noticed! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Catherine D

      Date: 07/12/2025

      ***** was very Helpful, friendly, knowledgeable, and professional. Thank you *****

      Reservations.com

      Date: 07/14/2025

      Greetings *********,

      Thank you for the wonderful 5-star review and wonderful feedback! We are excited to know ***** was able to assist you with your travel plans and we look forward to assisting you with all you future travels! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Allan B

      Date: 07/11/2025

      ****** was very efficient and courteous. He took care of my reservation quickly.

      Reservations.com

      Date: 07/14/2025

      Greetings *****,

      We are excited to hear that ****** was able to assist you with your travel plans! 'We strive to provide our customers with the best service and are happy to know our efforts resonated with you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

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