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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.47/5 stars

    Average of 403 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPatricia O

      Date: 08/22/2025

      2 stars
      Youre doing your best but what I dont like refer send hotel that has issues like one that going out too far and have idea to paid $50 for a deposit that doesnt make no sense that paying extra money!!!!!

      Reservations.com

      Date: 08/26/2025

      Greetings *******,

      Thank you for reaching out to Reservations.com. Please note that you have contacted us rather than the hotel directly. While we empathize with your situation, we encourage you to share your review with the hotel so they can receive your feedback and further assist you. If you need any assistance with booking a reservation, the team at Reservations.com is always happy to help!

      Kindly,

      ******* ******

    • Review fromSara M

      Date: 08/22/2025

      5 stars
      ******** was very professional and patient with me. Also she was easy to understand.

      Reservations.com

      Date: 08/26/2025

      Greetings ****!

      We truly prioritize the well-being and satisfaction of all our guests, and it's heartwarming to know that ********** efforts resonated with you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromJerri W

      Date: 08/20/2025

      5 stars
      He did great. Made it very easy and fast for me.

      Reservations.com

      Date: 08/21/2025

      Greetings *****!

      Your comfort and satisfaction are of utmost importance and we are happy to know we were able to assist you with your travel plans! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromEdie C

      Date: 08/19/2025

      5 stars
      ***** did an amazing job. He gave me options of rooms, very professional and was wonderful to work with!!!

      Reservations.com

      Date: 08/22/2025

      Greeting ****!

      We appreciate your time sharing your experience with *****! We look forward to helping you book your next stay and thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromDario O

      Date: 08/19/2025

      5 stars
      Great help from ***** , he was super nice and helped us book!

      Reservations.com

      Date: 08/21/2025

      Greetings *****!

      Thank you so much for taking the time to give us a 5-star rating! We aim to provide the best customer service and are thrilled to know that ***** was able to deliver! Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

    • Review fromFranca V

      Date: 08/19/2025

      5 stars
      Very friendly and knowledgeable, was able to accommodate my needs quickly and efficiently

      Reservations.com

      Date: 08/21/2025

      Greetings Franca!

      We appreciate your time sharing your experience and look forward to helping you book your next stay! Thank you for booking with ****************!

       

      Kindly,

      ******* ******

    • Review fromAthanasia O

      Date: 08/19/2025

      5 stars
      Very professional and accommodating. Took great time to answer questions. A pleasure to deal with

      Reservations.com

      Date: 08/21/2025

      Greetings Athanasia!

      We aim to provide the best service for every customer! We look forward to all your future bookings and stand by ready to assist you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromAbbey G

      Date: 08/19/2025

      5 stars
      ***** was amazing! She calmed my storm and offered superior service and was able to help me fulfill my reservation! Highly recommended

      Reservations.com

      Date: 08/21/2025

      Greetings Abbey!

      We appreciate your time sharing your experience with *****! We look forward to helping you book your next stay and thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromWendy D

      Date: 08/18/2025

      5 stars
      Very friendly and helpful. She made my booking of our hotel so easy and we greatly appreciate it.

      Reservations.com

      Date: 08/21/2025

      Greetings *****!

      We are overjoyed to hear about the wonderful customer service you received! We are so grateful for the opportunity to assist you with your booking and thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Review fromCheryl H

      Date: 08/17/2025

      5 stars
      Luis was very helpful with my questions about booking with our dogs! Thank you

      Reservations.com

      Date: 08/19/2025

      Greetings ******!

      We always strive to provide the best service and are glad to hear ****** efforts are being noticed! Thank you for booking with Reservations.com!

      Kindly,

      ******* ******

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