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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reservations.com has 2 locations, listed below.

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    Customer Review Ratings

    2.49

    Average of 407 Customer Reviews

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    Review Details

    • Brad B

      Date: 05/25/2025

      **** was great and handle all of my needs very professionally! Thank you

    • Nita P.

      Date: 05/24/2025

      Please do not book with this company. I booked our rooms and they were not like the pictures so the desk clerk said he would refund our money, when I called the company, they said there was a no refund policy, we live in ********* and when we got to ******* we did not feel like looking for another room so we stayed a night, the place was not the best but the desk clerk was so kind, and said he would not change us for a extra night, but I will say please do not book with this company.

    • Oscar O

      Date: 05/21/2025

      Spoke to ******** very professional and a pleasure to speak to.

    • Shay W

      Date: 05/17/2025

      They wouldn't move a hotel room date made by mistake by one night while I had no issues doing the exact same things with ********** Also the same room cost $40 more than **********

    • Brad S

      Date: 05/16/2025

      **** was extremely helpful to work with. He did a great job fielding all my questions. Highly recommend him

    • Mabel T

      Date: 05/16/2025

      *** was great to work with and went the extra mile to find any promotions or discounts out there that could be used.

    • Chris G

      Date: 05/15/2025

      ******** was very helpful and eager with to help. It was a pleasant experience and easy booking. I really appreciate it.

    • Crystel B

      Date: 05/13/2025

      ********* was great to work with! My questions were answered and my reservations were booked in no time.

    • David L

      Date: 05/12/2025

      ******* customer service. ****** was sweet and helpful throughout the phone reservation process. She encouraged me to stay on the line until I received my text and email confirmation. Truly professional.

    • Ikenna O

      Date: 05/01/2025

      She was awesome and really assisted as was expected. Good job ??

    Reservations.com is NOT a BBB Accredited Business.

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