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Find a Location

Rairdon's Dodge Chrysler Jeep of Kirkland has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRairdon's Dodge Chrysler Jeep of Kirkland

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/4/2013

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Rairdon's Dodge Chrysler Jeep of Kirkland offers new and used car sales and services.

    Products & Services

    Used Cars, New Cars

    Business Details

    This is a multi-location business.

    Find a Location

    Rairdon's Dodge Chrysler Jeep of Kirkland has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      12828 NE 124th St, Kirkland, WA 98034-8309
      BBB File Opened:
      8/10/1995
      Years in Business:
      29
      Business Started:
      9/1/1994
      Business Incorporated:
      6/25/2007
      Accredited Since:
      4/4/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      110
      Alternate Business Name
      • CJOK Inc
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Gregory Rairdon, President
      • Mr. Kevin Graham, General Manager
      • Ms. Heather Hall, Director
      • Ms. Rachel Arredondo, Office Manager
      Contact Information

      Principal

      • Mr. Gregory Rairdon, President
      • Mr. Kevin Graham, General Manager

      Customer Contact

      • Ms. Heather Hall, Director
      Additional Contact Information

      Fax Numbers

      • (425) 605-5144
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased a vehicle in July. Along with that I purchased an extended warranty and service plan for the amount totaling 4252. When I went to use the service, the dealer I went to told me that it had been cancelled 5 days after the purchase date by the dealer. No other explanation was given. I have tried several times to reach someone at ******* to get an answer, but nobody will either return my calls, or they just disconnect the line after waiting on hold for 15 minutes. I have never seen any sort of adjustment on my finance account nor received any refund for this product that they cancelled without my knowledge. I feel like this is a shady business and they need to be held accountable.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aaron M

      1 star

      03/21/2024

      I bought a used 2012 F250 on mere years eve 2023. Test drive went fine. They claimed they put new brakes on it. On my way home the breaks started to screech really bad. I bought it back as its a safety issue. Along with this the defrost didnt work either. So they agreed to fix both issues. They took 4.5 weeks to fix my truck. The loaner car they gave me had expired plates (that I didnt notice when I took it) and a really bad pull to the right. I tried to switch it for another loaner and it was all they had. After getting a slow leak on a tire I took it to ******************* to repair the leaking valvestem. The tech found the the front passenger tire on the inside was tread separation side wall. It was starting to bubble. Instead of driving it from *********** to Kirkland I paid to have the tire replaced bringing them the bad tire back. I was told they would reimburse my cost of the tire. Its been 5 weeks and I have not been reimbursed yet. My voice mails have not been returned.

      Local BBB

      BBB Great West + Pacific

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