Reviews

Review Details

• Review fromSteve H

  Date: 01/10/2026

  5 stars
  REMOVEDcame out on a Saturday morning at his scheduled time of 9am on the dot and set up a new deadbolt for my front door. My old keys still work in the new lock, but much smoother now!
  

  Phil Rich Lock

  Date: 01/12/2026

  REMOVED,Thank you so much for the five-star review! We know our clients time is valuable, and we pride ourselves on being on time. Were glad we could get out to you as scheduled and take care of the new deadbolt. Its great to hear your existing keys work more smoothly nowthats exactly what we aim for. We truly appreciate your support and are here anytime you need us!

• Review fromDavid V

  Date: 01/08/2026

  5 stars
  REMOVEDis terrific. Appreciate his help. Quick and efficient! Thank you much!
  

  Phil Rich Lock

  Date: 01/09/2026

  REMOVED,Thank you so much for the 5-star review! We sincerely appreciate your positive feedback and are pleased that we were able to assist you promptly and effectively. If you ever need anything else, dont hesitate to reach out!

• Review fromChristopher G

  Date: 11/28/2025

  5 stars
  REMOVEDcame in and was very helpful and informative made sure I knew everything he was doing and worked very quickly after he was done I was walked through and demonstrated how everything works. Wonderful experience
  

  Phil Rich Lock

  Date: 11/30/2025

  REMOVED, Thank you so much for your wonderful 5-star review! Were truly glad to hear that your experience was smooth, clear, and reassuring. At Phil Rich Lock, we take great pride in taking care of our clients, so it means a lot to know you felt supported and informed every step of the way.We appreciate you choosing us and are always here whenever you need a helping hand. Thanks again for sharing your experience!

• Review fromLawrence K

  Date: 10/28/2025

  5 stars
  REMOVEDis amazing. He goes out of his way to make sure everyone is happy and everything is right. He keyed my house with multi locks which are super cool and high security and when I needed additional keys he got those to me super fast. I cant recommend him highly enough
  

  Phil Rich Lock

  Date: 10/30/2025

  REMOVED,Thank you so much for your kind words! Im thrilled to hear youre happy with your new high-security locks and locksmith service. I take great pride in making sure every customer feels taken care of, and I really appreciate your feedback!

• Review fromDouglas P

  Date: 10/17/2025

  5 stars
  Ive been working with REMOVEDon my university campus for several years now to supplement our institutional locksmiths. We have high expectations for the quality of work and they are consistently met and exceeded. I wouldnt hesitate to give them any task on our campus or in my home and would trust that it was handled to the highest standard.
  

  Phil Rich Lock

  Date: 10/18/2025

  REMOVED,Wow, thank you for your amazing review! We are so happy to hear that we have consistently met your high expectations. Your feedback means a lot, and we are grateful for your support.

• Review fromKimbely P

  Date: 09/17/2025

  5 stars
  REMOVEDwas wonderful. He was very helpful and provided us the info we needed for our security container without even having to come by and charge us.
  

  Phil Rich Lock

  Date: 09/18/2025

  REMOVED,Thank you very much for taking your time to leave such a wonderful review. I am happy that I was able to help you with your GSA Container. If you ever have any questions or need assistance with anything, we are here to help!

• Review fromSusan K

  Date: 07/24/2025

  5 stars
  I needed a locksmith and REMOVEDcame highly recommended. REMOVEDinstalled some new locks for me and re-keyed everything. I had a lot of questions and he was very patient and gave some great advice.REMOVEDreturned my initial call imediately and his prices are very reasonable. I can't recommend him enough!
  

  Phil Rich Lock

  Date: 07/27/2025

  REMOVED,Thank you very much for taking the time to share your positive experience and leave us a 5-Star review we appreciate it very much!

• Review fromMia R

  Date: 06/25/2025

  5 stars
  Most importantly, I feel confident he did an excellent job and I feel safe in my home. He helped me with safety and longevity considerations but also ensured that I got what I wanted. Excellent communication and customer service. He replaced all of the locks and handles on exterior doors and gates. When he installed everything, he checked everything multiple times and then walked me through to test and show me how to use things like a keypad lock. He also provided original cut keys, not copies. Extremely satisfied.
  

  Phil Rich Lock

  Date: 06/26/2025

  Hi Mia,
  Thank you for taking the time to leave such a thoughtful review. I am happy to know that you were extremely satisfied with our service. We take great pride in offering products that meet high standards, and it is wonderful to know that we meet your expectations
  

• Review fromJoshua N

  Date: 05/27/2025

  5 stars
  Great business, does a lot of work for me at the building I manage.
  

  Phil Rich Lock

  Date: 05/29/2025

  Thank you so much for your kind review! We truly appreciate your loyalty and are so grateful to have you as a long-time customer. Your feedback always means a lot to us, and were thrilled to know that we continue to meet your expectations.

• Review fromMark D

  Date: 05/05/2025

  5 stars
  A great company to service your locksmith needs! I have used Phil Rich Locks twice and their service, craftsmanship, knowledge and customer service has been exceptional. I would highly recommend their services. M REMOVED
  

  Phil Rich Lock

  Date: 05/06/2025

  Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.