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Find a Location

Herson's Honda Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHerson's Honda Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/19/1991

    Years in Business: 103

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Auto Dealership, New & Pre-Owned Auto Sales, Parts, Service & Maintenance, Collision Center, Finance

    Business Details

    Location of This Business
    15525 Frederick Rd, Rockville, MD 20855-2110
    BBB File Opened:
    2/19/1991
    Years in Business:
    103
    Business Started:
    1/19/1921
    Accredited Since:
    2/19/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of NW10002345 for this business, issued by Motor Vehicle Administration (MVA)-MD

    These agencies may include:

    Motor Vehicle Administration (MVA)-MD

    6601 Ritchie Highway NE

    Glen Burnie MD 21062

    (410) 768-7000

    http://www.mva.maryland.gov/businesses/dealers/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Herson's Superstore
    • Herson's Kia
    Business Management
    • Mr. William K. Andrakakos, VP
    • Mr. James Bowker, Office Manager
    • Mr. Gregg Patterson, Service Director
    Contact Information

    Principal

    • Mr. William K. Andrakakos, VP

    Customer Contact

    • Mr. William K. Andrakakos, VP
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    They (***** and *****) lied on multiple occasions about their reps contacting me via text. Morons!
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bessie T

    1 star

    03/15/2024

    I would not recommend Herson Honda for car repair. A well rated independent car repair shop gave me a website to verify if a repair shop is charging a fair price for a repair. I compared the website’s highest price for the following items performed at Herson. I am only sorry I did not check the website before going to Herson. This is a 2015 Honda Accord that is 8.5 years old with only 44,251 miles on the car. Herson Honda Highest Price on the Website Replace F/R Brake Pads (795.05) Replace F/R Brake Pads (738.00) Replace Spark Plugs (718.27) Replace Spark Plugs (289.00) Replace Starter (1137.13) Replace Starter (948.00) For the spark plugs replacement, which is 429.27 more for the repair. Even with Honda parts that do not seem like a fair price, and I feel ripped off!! I am not complaining about the recommended replacements but the pricing of repairs, especially the spark plugs replacement. I did have a problem with my starter, and I wish I had just done the starter. I am looking for a new repair shop for the additional repairs recommended and any future repairs for my car. Once I went to them for a tire that was losing air, they recommended replacing all four tires. I went to a tire repair shop they replaced the valve stem for just $3.00. Once I went to them for an A/C problem that was not cooling, they said they needed to convert to the new refrigerant and would not repair the A/C. I went to an independent shop they replaced a plug for $3.00 and added more of the refrigerant that was already in the car. At that time, there was no requirement for older cars to convert to the new refrigerant. Also, I wonder if they are behind the constant mailings about extended warranty, I have no intention of buying extended warranty and it is harassment.

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