107 Customer Reviews
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Review from Kelly S
5 stars04/16/2024
I just rolled over a portion of my 401k for the second time with Augusta Precious Metals. Working with *** is such a pleasure. Their staff is extremely personable and knowledgeable, and this is so important when making these types of decisions. I truly look forward to my interactions with the *** family. They continue to take great care of me, and I remain confident that I chose the right company to help manage my precious metals investments.Review from Jim Z
5 stars02/21/2024
Presentation was very beneficial to me as I had no experience with precious metals. Answered every question I had. No pressure to purchase.
Augusta Precious Metals Response
02/23/2024
***, so happy to hear we could share valuable insights with a first-timer like you. It's important to us to provide information without pressure. We hope you'll call on the team to help anytime during the entire lifetime of your account.Sincerely,*************************, CEOReview from James B
5 stars02/20/2024
I am a reasonably sophisticated metals buyer looking for the best home to rollover my wifes modest 401K.We have found it in Augusta Precious Metals. Their online webinar was accurate, informative, and professionally presented.Augusta Precious Metals Response
02/23/2024
*****, thank you for your positive review and for trusting us with your wife's 401(k) rollover. We're glad the web conference served you well. Our team is here for support over the entire lifetime of your accounts.Sincerely,*************************, CEOReview from Gil E
5 stars02/13/2024
People and information are excellent. All questions were answered and very professional.Augusta Precious Metals Response
02/15/2024
Thanks so much for your kind comments, ***. We are fortunate to have built a great team, and we're committed to getting you the information you need throughout the entire life of your account. We are here to help.Sincerely,*************************, CEOReview from Elvin D
4 stars02/01/2024
I would recommend anyone new to the process and considering a self-directed gold *** to participate in Augusta Precious Metals' web conference. It is informative and concise. I did not feel any sales pressure and was able to pause and ask as many questions as needed to get clarity. This is not the only firm that I have been researching but has thus far been the clearest regarding their process and fee structure.Augusta Precious Metals Response
02/15/2024
Hello, *****: That is great to hear ... thanks very much for your compliments of the team. "No pressure" is our motto from start to finish. We also want you to know we will be available for the entire life of your account. Let us know how we can help.*********,*************************, CEOReview from Nichole W
5 stars01/19/2024
Very thorough in explaining everything and paused to ask if we understood along the way. The process took a bit longer than expected, but I appreciate the amount of information they communicated. The actual process to transfer over an older 401k was smooth. Overall, would do again!Augusta Precious Metals Response
02/15/2024
*******, thank you for your comments and positive review of your experience with us. It can take some time depending on each situation but we work hard to streamline everything as much as possible. Don't forget we'll be here even after your purchase -- for the entire life of your account -- to help you as needed.Sincerely,*************************, CEOReview from Jody T
5 stars12/22/2023
Everyone at Augusta was very helpful and professional. A great experience with everyone on their team. The presentation was exceptional. A complete walk through of the entire process. The zoom calls were especially helpful in getting to know who you were working with and very informative. I came away from the process feeling I made good choices. I would recommend them to anyone looking to invest or transfer an IRA ********Augusta Precious Metals Response
01/21/2024
Hello, ****. Thank you so much for this kind review of our team. It has been our pleasure to help you with this important move for your savings. As you know, we are dedicated to being here for you as a resource for the entire lifetime of your account. We are here to help.Sincerely,*************************, CEOReview from Kim M
5 stars12/08/2023
I was very pleased with the sales staff who were attentive, patient, educational and efficient while assisting me in the purchase and eventual sale of my investment. I will use them again in the future. ***Augusta Precious Metals Response
01/21/2024
Thank you so much, ***. We are very happy to have been able to help you with this. The team is committed to being here for you throughout the entire lifetime of your account, so please don't hesitate to call on us.Sincerely,*************************, CEOReview from Dayna B
5 stars11/30/2023
The process is thorough, the staff informed and thankfully patient. I would recommend Augusta to others. Having no prior experience in metals investing, the process relieved some of the butterflies in my stomach about it. Many thanks to all.Augusta Precious Metals Response
01/21/2024
*****, thanks very much for your vote of faith in our team. So glad you were happy with the process -- and we are happy we could make it smooth for you. Please call on us anytime. We'll be here for the entire lifetime of your account as your personal resource.Sincerely,*************************, CEOReview from Andrew K
5 stars11/28/2023
I am a first time precious metals purchaser and I invested in an **** The process was very educational and easy. All aspects were explained in detail.Augusta Precious Metals Response
01/21/2024
Hello, ******. Thank you for letting everyone know you were satisfied with our team and the process we used to educate and assist you. We'll be here for the duration of your account, so please let us know how we can help going forward.*********,*************************, CEO
Customer Review Rating
4.95/5stars
Average of 107 Customer Reviews
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