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Business Profile

Precious Metal Dealers

Augusta Precious Metals

Reviews

Customer Review Ratings

4.92/5 stars

Average of 87 Customer Reviews

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Review Details

  • Review fromRichard K

    Date: 01/29/2025

    5 stars
    I just signed up and invested with Augusta Precious Metals. I was treated extremely well, and their staff gave me a thorough understanding of how my precious metals *** account works. I look forward to this addition to my retirement account diversity. Thank You APM!

    Augusta Precious Metals

    Date: 02/03/2025

    *******, congratulations on taking this step. We look forward to supporting you throughout the life of your account with us at the same level of information and service. We're here to help.Sincerely,***** *******, CEO
  • Review fromMaybelle H

    Date: 01/27/2025

    5 stars
    Augusta Precious Metals totally met our expectations. The education, discussion, and full disclosure efforts of Augusta's professionals enabled us to complete our first purchase of precious metals with minimal uncertainty. We couldn't have asked for a more positive experience.

    Augusta Precious Metals

    Date: 01/29/2025

    Thank you for sharing your experience, ********. Were thrilled to hear our educational approach and transparent process helped you complete your first precious metals purchase with confidence. By now, you know how dedicated we are to providing a positive, worry-free precious metals journey. We look forward to supporting you with the same enthusiasm throughout your precious metals journey.

    Augusta Precious Metals

    Date: 01/29/2025

    Thank you for sharing your experience, ********. Were thrilled to hear our educational approach and transparent guidance helped you complete your first precious metals purchase with confidence. By now, you know how dedicated this team is to providing a positive, worry-free experience. We look forward to supporting with the same enthusiasm as you continue your precious metals journey.Sincerely,***** *******, CEO
  • Review fromcraig s

    Date: 12/27/2024

    5 stars
    I have been dealing w/ Augusta for about 10 years. I have been satisfied in every way. 4 or so years ago I contacted Ms. ****** ********* to process my RMD. She has been absolutely first class each year. I can't think of anything that she could do better. Each year when I email her I dread that she may have moved to another position. Ms. ********* is a credit to Augusta.I'd give her a bonus if I could.***** St

    Augusta Precious Metals

    Date: 12/30/2024

    *****, thank you so much for your glowing report of ****** and our team. I'm pleased that everything has gone so well -- our goal is to provide the same high-quality information and service through the entire lifetime of your account. We're here to help.Sincerely,***** *******, CEO
  • Review fromJESSE C

    Date: 11/21/2024

    5 stars
    Everyone at Augusta made the process of our first precious metal purchase very enjoyable. Their dedication to being transparent and educational is unmatched in the industry. My wife Jan and I ate very happy on our decision to work with Augusta Precious Metals.

    Augusta Precious Metals

    Date: 12/02/2024

    *****, I want to take a minute to thank you and Jan for your confidence in our team...and for posting this kind review. We know how important it is to get transparent, accurate information, and we'll be here to help for the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromrichard n

    Date: 11/13/2024

    4 stars
    Extremely honest in their presentation, the nature, issues and pitfalls as well as benefits of buying gold and willing to repeat as many times as necessary to grasp the details.

    Augusta Precious Metals

    Date: 11/14/2024

    *******, we know how important it is to understand the details, and consumers aren't always given that courtesy. We are thrilled to be helping you with this and look forward to providing the same level of transparency and attentiveness throughout the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromMin N

    Date: 11/07/2024

    4 stars
    Well-designed web session, knowledgeable instructor, great comparison, great starting point for Gold ****

    Augusta Precious Metals

    Date: 11/09/2024

    Hello, Min. Thank you so much for your kind review of our team. It's our mission to make sure people get honest information, company comparisons, and transparent processes to help them with this. Please call on us any time--we will be here to support you throughout the lifetime of your account.Sincerely,***** *******, CEO
  • Review fromHeather B

    Date: 10/11/2024

    5 stars
    Excellent ***************** This Team is very professional and knowledgeable. Augusta guided me through the entire roll over transition and purchase of Metals, answering all of my questions and concerns. I will definitely refer Augusta to my Friends and Family, for their Metals needs. Thank You, Augusta. HABarth
  • Review fromChris B

    Date: 10/09/2024

    5 stars
    After speaking with the Augusta team, I feel very comfortable doing business with them They're extremely professional and don't use high pressure sales to get your business. I look forward to doing business with them.
  • Review fromClayton B

    Date: 10/01/2024

    5 stars
    I was completely impressed with how focused APM was on ensuring potential clients were educated before making any decisions to move forward. At no point in time did they offer investment advice or encourage a decision, but rather, they focused on facts and remained supportive without presuming a sale. Each Augusta employee/representative I was in contact with was kind, respectful, patient and professional. The extra time spent and investment made with each potential client is truly a differentiator observed while considering different marketplace options. Augusta Precious Metals literally earned my business in real time as I interacted with their staff. I'm looking forward to partnering with *** for future metals purchases.

    Augusta Precious Metals

    Date: 10/08/2024

    *******, thank you so much for your heartfelt review of our team. It's gratifying to us to be able to help you get the information that is so important to making a good decision about this. We look forward to providing the same high level of service and information for you throughout the entire lifetime of your account with us.Sincerely,***** *******, CEO
  • Review fromWilliam and Karen B

    Date: 09/25/2024

    5 stars
    Augusta precious Metals was exactly what I was looking for as a first time gold IRA ****** They were straight forward ....no sales pitches....a nd very professional in their communication with me. They answered all my questions and addressed all my concerns. I would highly recommend them to anyone who is looking to purchase precious metals. And......no complaints registered with the ***********************....that's impressive!

    Augusta Precious Metals

    Date: 09/30/2024

    *******, we're thrilled that you feel so comfortable with our team and company. We love assisting people like you who are looking for information to help make a good decision. We'll be here for the entire duration of your account with us -- to assist you with the same kind of detail and professionalism.Sincerely,***** *******, CEO

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