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Customer Review Ratings
Average of 85 Customer Reviews
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Review fromrichard n
Date: 11/13/2024
4 starsrichard n
Date: 11/13/2024
Extremely honest in their presentation, the nature, issues and pitfalls as well as benefits of buying gold and willing to repeat as many times as necessary to grasp the details.
Augusta Precious Metals
Date: 11/14/2024
*******, we know how important it is to understand the details, and consumers aren't always given that courtesy. We are thrilled to be helping you with this and look forward to providing the same level of transparency and attentiveness throughout the entire lifetime of your account with us.Sincerely,***** *******, CEOReview fromMin N
Date: 11/07/2024
4 starsMin N
Date: 11/07/2024
Well-designed web session, knowledgeable instructor, great comparison, great starting point for Gold ****Augusta Precious Metals
Date: 11/09/2024
Hello, Min. Thank you so much for your kind review of our team. It's our mission to make sure people get honest information, company comparisons, and transparent processes to help them with this. Please call on us any time--we will be here to support you throughout the lifetime of your account.Sincerely,***** *******, CEOReview fromHeather B
Date: 10/11/2024
5 starsExcellent ***************** This Team is very professional and knowledgeable. Augusta guided me through the entire roll over transition and purchase of Metals, answering all of my questions and concerns. I will definitely refer Augusta to my Friends and Family, for their Metals needs. Thank You, Augusta. HABarthReview fromChris B
Date: 10/09/2024
5 starsAfter speaking with the Augusta team, I feel very comfortable doing business with them They're extremely professional and don't use high pressure sales to get your business. I look forward to doing business with them.Review fromClayton B
Date: 10/01/2024
5 starsClayton B
Date: 10/01/2024
I was completely impressed with how focused APM was on ensuring potential clients were educated before making any decisions to move forward. At no point in time did they offer investment advice or encourage a decision, but rather, they focused on facts and remained supportive without presuming a sale. Each Augusta employee/representative I was in contact with was kind, respectful, patient and professional. The extra time spent and investment made with each potential client is truly a differentiator observed while considering different marketplace options. Augusta Precious Metals literally earned my business in real time as I interacted with their staff. I'm looking forward to partnering with *** for future metals purchases.Augusta Precious Metals
Date: 10/08/2024
*******, thank you so much for your heartfelt review of our team. It's gratifying to us to be able to help you get the information that is so important to making a good decision about this. We look forward to providing the same high level of service and information for you throughout the entire lifetime of your account with us.Sincerely,***** *******, CEOReview fromWilliam and Karen B
Date: 09/25/2024
5 starsWilliam and Karen B
Date: 09/25/2024
Augusta precious Metals was exactly what I was looking for as a first time gold IRA ****** They were straight forward ....no sales pitches....a nd very professional in their communication with me. They answered all my questions and addressed all my concerns. I would highly recommend them to anyone who is looking to purchase precious metals. And......no complaints registered with the ***********************....that's impressive!Augusta Precious Metals
Date: 09/30/2024
*******, we're thrilled that you feel so comfortable with our team and company. We love assisting people like you who are looking for information to help make a good decision. We'll be here for the entire duration of your account with us -- to assist you with the same kind of detail and professionalism.Sincerely,***** *******, CEOReview fromAnthony R
Date: 09/16/2024
5 starsAnthony R
Date: 09/16/2024
Great presentation looking forward to making my gold **** YayAugusta Precious Metals
Date: 09/18/2024
Hi, *******. That's good to hear! We are thrilled to be working with you on this and look forward to being a personal resource for you through the entire life of your account. We are here to help.Sincerely,*************************, CEOReview fromBrett S
Date: 09/04/2024
5 starsBrett S
Date: 09/04/2024
I was very impressed with the level of professionalism and attention to detail. They're very customer oriented, focusing on value and assessing and listening to my needs as a potential customer. No pressure, no rush. Therefore in the near future I will participate with a ********* a nearby repository.Augusta Precious Metals
Date: 09/05/2024
*****, this is great news. It has been our pleasure to provide this service to you. Remember, we are here to help and we are committed to giving you the same high-quality service throughout the entire life of your account with us. Sincerely,*************************, CEOReview fromJill M
Date: 08/23/2024
5 starsJill M
Date: 08/23/2024
I have received exemplary customer service throughout the process of rolling over an *** annuity to Augusta Precious Metals and getting the precious metals selected and vaulted with ********************* Every member of the team has been great- in particular ***** *****. She has even been spectacular after the process was completed! Thank you to ***** and the team!Augusta Precious Metals
Date: 08/28/2024
****, our team very much appreciates the time you took to let us know how your experience went. Thank you for the kind words. We are here to help--not just through account setup but over the entire lifetime of your account.Sincerely,*************************, CEOReview fromRod S
Date: 07/14/2024
5 starsRod S
Date: 07/14/2024
Setting up our gold backed *** went smoothly. The process is completely transparent, informative and satisfied our needs for securing, storing and managing precious metals in the government required depository of your choice. If you are interested in a gold backed *** you need to include Augusta to compare with all other gold companies to see the true differences between them.Augusta Precious Metals
Date: 07/16/2024
That is glowing praise, indeed, Rod--and we really appreciate it. Thank you for your business. We do things differently from others in the industry and it's nice to know it shows. For one thing, we will be here at the same level of service for the entire lifetime of your account. We look forward to assisting you in the coming months and years.Sincerely,*************************, CEO
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