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Customer Review Ratings
Average of 86 Customer Reviews
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Review fromDane C
Date: 07/21/2025
5 stars******** gave a very informative presentation on Precious Metals **** She seemed focused on providing educational value rather than making a sale. I appreciate that.
Augusta Precious Metals
Date: 07/25/2025
Really appreciate you pointing that out, ****. This is a great example of how the entire team approaches things at Augusta Precious Metals education, not sales. Its a privilege to support people who are exploring long-term savings with honest gold IRA ************Review fromAmy S
Date: 07/17/2025
5 starsI had an outstanding experience working with ******. Her knowledge, expertise, and customer service was truly exceptional. She was incredibly helpful, answering all of my questions thoroughlynot just once, but multiple timesand always with patience and clarity. She went above and beyond to ensure I understood everything, both over the phone and in detailed emails. The level of support I received was phenomenal, and I couldn't be more grateful. Highly recommend!Augusta Precious Metals
Date: 07/25/2025
***, Im so glad to hear how positive your experience with ****** was and that her support made such a difference. That kind of patience and clarity is exactly what we value at Augusta Precious Metals. Were proud to offer helpful, easy-to-understand education around precious metals IRAs for retirement savers like you.Sincerely,***** *******, CEOReview fromJohn R
Date: 06/16/2025
5 starsJust sat through my initial presentation. No question left unanswered. Courteous and knowledgeable folks. No pressure exercised by presentation staff. Looking forward to purchasing precious metals in the near future.Augusta Precious Metals
Date: 06/18/2025
Really appreciate the feedback, ***. Its great to hear your experience with Augusta Precious Metals was what you needed, and we look forward to working with you. We like offering real education on precious metals IRAs to help people like you who want to protect their retirement with confidence.Sincerely,***** *******, CEOReview fromBrett S
Date: 05/07/2025
5 starsVery knowledgeable staff great people to work with you and your portfolio.Augusta Precious Metals
Date: 05/09/2025
*****, its great to hear you had a positive experience with the team at Augusta Precious Metals. Were always glad to support those preparing for retirement and help them explore precious metals IRAs. Thanks for the kind words.Sincerely,***** *******, CEOReview fromArt A
Date: 04/17/2025
5 starsI bought gold & silver from Augusta in 2018. I frequently call to check the resale value. Augusta had been very helpful & responsive. I wanted to sell some silver. I did not know what to expect. I went through Augusta buyback process. They made it very easy and helpful. ************* provided excellent service.Augusta Precious Metals
Date: 04/18/2025
Thank you for sharing your experience, Art. I'm glad ****** and **** were able to make the buyback process smooth, and it's really nice to hear youve found Augusta Precious Metals helpful over the years. Its a privilege to support people exploring long-term savings (like you) at every step.Sincerely,***** *******, CEOReview fromRyan N
Date: 04/16/2025
5 starsFriendly and knowledgeable staff. Would highly recommend to others to Augusta.Augusta Precious Metals
Date: 04/21/2025
Thanks for the note, ****. We're glad your experience with Augusta Precious Metals was a positive one. Its great to work with retirement savers like you who are so thoughtful about including a gold and silver *** in their plans.Sincerely,***** *******, CEOReview fromChetna D
Date: 04/03/2025
5 starsThe entire presentation content was created with excellent details. Everyone I spoke to was exceptionally knowledgeable and helpful. The team had an absolute good understanding of the process they get assigned to. I wish more people start taking advantage of the opportunity offered by Augusta Precious Metals. Thank you for helping me today to make a great decision about my retirement account.Augusta Precious Metals
Date: 04/07/2025
******, thank you so much for your kind review of our team and process. We are dedicated to providing good information and streamlining the process to make this decision easy for you. We'll be here to help for the entire lifetime of your account with us.Sincerely,***** *******, CEOReview fromJohn B
Date: 03/31/2025
5 starsVery customer oriented. Professional representatives. Very fair practices and procedures. Great experience.Augusta Precious Metals
Date: 04/07/2025
Hello, ****. It has been our pleasure to work with you on this. Thank you for trusting us. Our mission is to focus on what you really need to make good decisions, and to ensure an efficient, transparent service throughout the entire lifetime of your account. We're here to help.Sincerely,***** *******, CEOReview fromHugh S
Date: 03/25/2025
5 starsVery helpful along every step of the way. Answered all of our questions.Augusta Precious Metals
Date: 04/07/2025
****, thanks so much for letting us know how you feel about your experience. Our goal is to make sure all your questions are answered and make the process easy and transparent. Please call on us any time during the entire lifetime of your account. We will be here to help with the same special attention.Sincerely,***** *******, CEOReview fromRichard K
Date: 01/29/2025
5 starsI just signed up and invested with Augusta Precious Metals. I was treated extremely well, and their staff gave me a thorough understanding of how my precious metals *** account works. I look forward to this addition to my retirement account diversity. Thank You APM!Augusta Precious Metals
Date: 02/03/2025
*******, congratulations on taking this step. We look forward to supporting you throughout the life of your account with us at the same level of information and service. We're here to help.Sincerely,***** *******, CEO
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