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Business Profile

Precious Metal Dealers

Augusta Precious Metals

Reviews

Customer Review Ratings

4.92/5 stars

Average of 87 Customer Reviews

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Review Details

  • Review fromDon Z

    Date: 12/15/2022

    5 stars
    I am all-in with this great company! From first reading their rating by ************** as best in the business, and after already been turned off by two other celebrity endorsed Gold *** companies who applied immediate pressure and pushiness, I was instantly trustful and engaged by the superb team at Augusta. This started with one on ************* by videoconference to their superb *******-trained educator *************************, who anticipated and answered everything I needed to know before I could even ask it, concierge treatment by their liason *****************************, and account logistics made easy by ******* there who patiently smoothed the path of setting up my account. Proceed with no fear. Don *

    Augusta Precious Metals

    Date: 12/16/2022

    Don, what an amazing and much-appreciated testimonial to the hard work of our team and also to your foresight in protecting your future. That kind of service at our company doesn't end with the completion of your trade, as you know. You can count on us to help for the entire lifetime of your account.
    Sincerely,
    ***** *******, CEO
  • Review fromPatricia S

    Date: 10/18/2022

    5 stars
    I recently worked with Agusta Precious Metals to invest my self directed *** into gold/silver. Every step of the process was explained fully and in a way to make sure I could understand. They made it very easy to complete the process from beginning to end. I can tell that each person had a passion *** their job and wanted to truly assist and answer every question. In financial dealings, it is refreshing to feel like you are valued and that they are sincere in helping you.

    Augusta Precious Metals

    Date: 10/23/2022

    Hello, Patriciathank you very much for letting us know how satisfied you are with our team and your savings. Our goal is to make every customer investment efficient, easy and clear. Please call on us any time. We are here as your resource for the entire lifetime of your account.
    Sincerely,
    ***** *******, CEO
  • Review fromMark W

    Date: 09/29/2022

    5 stars
    Thhttps://*******.ebindr.com/ebindr/images/icons16x/scrub.jpge educational webinar by Augusta Precious Metals was very well orchestrated and easy to understand. If you have never purchased precious metals it will help explain the process and even if you have purchased them on your own, it will help you understand the value structure for precious metals.

    Augusta Precious Metals

    Date: 10/03/2022

    Mark, I'm really happy the team was able to provide the info you were looking for. It's important to be able to understand the background. As you know now, we will be there for the entire lifetime of your account to assist in the same way.
    Sincerely,
    ***** *******, CEO
  • Review fromClaudio P

    Date: 08/31/2022

    5 stars
    Augusta Precious Metals is truly a professional and people oriented organization. They understand the concerns of customers and go above and beyond to mitigate those concerns.

    Augusta Precious Metals

    Date: 09/02/2022

    Hi, Claudio. We know this is an important decision for our customers, so we are constantly fine tuning the process to become more and more efficient and responsive. You'll find that the team provides the same level of service throughout the lifetime of your account, so don't hesitate to call on us in the months and years to come...
    Sincerely,
    ***** *******, CEO
  • Review fromPaulette J

    Date: 08/31/2022

    5 stars
    Professional company to invest with. Conducts webinars regularly and very responsive to your questions. Was a new investor with precious metals and all my questions were answered. Very happy with their service

    Augusta Precious Metals

    Date: 09/06/2022

    Paulette, thank you so much for your positive review of our team. It's important to us to ensure you have the information and support you need. Don't forget we are all available to help for the entire lifetime of your account.
    Sincerely,
    ***** *******, CEO
  • Review fromMurray S

    Date: 08/25/2022

    5 stars
    My experience with Augusta Precious Metals has been excellent!! I was kept up-to-date on each activity throughout the set-up, funding and transfer process. The representatives assisting with my transactions were very knowledgeable, available and helpful. Great customer service!!!

    Augusta Precious Metals

    Date: 08/26/2022

    That is good to hear, Murray. Thank you for your excellent review of our team. It's great confirmation of our mission to educate and empower Americans to diversify their retirement. We appreciate you. Don't forget, we will be here to provide account lifetime service.
    Sincerely,
    ***** *******, CEO
  • Review fromEdward E

    Date: 08/24/2022

    5 stars
    Cierra was very attentive to my issue. She resolved it very quickly and I couldn't ask for more than that. Everything she done was in a professional manner and that speaks volumes.

    Augusta Precious Metals

    Date: 09/11/2023

    Hello, ******. I wanted to take a minute to respond to this review from you -- thank you so much for giving ****** (and our team) your compliments. We appreciate you and stand ready to assist all of our customers throughout the entire lifetime of their accounts with us.Sincerely,*************************, CEO

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