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Customer Review Ratings
Average of 86 Customer Reviews
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Review fromClaudio P
Date: 08/31/2022
5 starsClaudio P
Date: 08/31/2022
Augusta Precious Metals is truly a professional and people oriented organization. They understand the concerns of customers and go above and beyond to mitigate those concerns.
Augusta Precious Metals
Date: 09/02/2022
Hi, Claudio. We know this is an important decision for our customers, so we are constantly fine tuning the process to become more and more efficient and responsive. You'll find that the team provides the same level of service throughout the lifetime of your account, so don't hesitate to call on us in the months and years to come...
Sincerely,
***** *******, CEOReview fromPaulette J
Date: 08/31/2022
5 starsPaulette J
Date: 08/31/2022
Professional company to invest with. Conducts webinars regularly and very responsive to your questions. Was a new investor with precious metals and all my questions were answered. Very happy with their serviceAugusta Precious Metals
Date: 09/06/2022
Paulette, thank you so much for your positive review of our team. It's important to us to ensure you have the information and support you need. Don't forget we are all available to help for the entire lifetime of your account.
Sincerely,
***** *******, CEOReview fromMurray S
Date: 08/25/2022
5 starsMurray S
Date: 08/25/2022
My experience with Augusta Precious Metals has been excellent!! I was kept up-to-date on each activity throughout the set-up, funding and transfer process. The representatives assisting with my transactions were very knowledgeable, available and helpful. Great customer service!!!Augusta Precious Metals
Date: 08/26/2022
That is good to hear, Murray. Thank you for your excellent review of our team. It's great confirmation of our mission to educate and empower Americans to diversify their retirement. We appreciate you. Don't forget, we will be here to provide account lifetime service.
Sincerely,
***** *******, CEOReview fromEdward E
Date: 08/24/2022
5 starsEdward E
Date: 08/24/2022
Cierra was very attentive to my issue. She resolved it very quickly and I couldn't ask for more than that. Everything she done was in a professional manner and that speaks volumes.Augusta Precious Metals
Date: 09/11/2023
Hello, ******. I wanted to take a minute to respond to this review from you -- thank you so much for giving ****** (and our team) your compliments. We appreciate you and stand ready to assist all of our customers throughout the entire lifetime of their accounts with us.Sincerely,*************************, CEOReview fromJanet H
Date: 07/22/2022
5 starsJanet H
Date: 07/22/2022
Augusta Precious Metals we're fantastic! Excellent customer service and support! Highly recommend them!Augusta Precious Metals
Date: 09/11/2023
I was very happy to see this, *****. It is gratifying to know our team is accomplishing what we want to: the best customer service in the industry. And not only during the transaction but through the entire lifetime of your account. Call us as needed. We are here to help.Sincerely,*************************, CEOReview fromMitzi B
Date: 06/24/2022
5 starsMitzi B
Date: 06/24/2022
Augusta Precious Metals is extremely helpful as you navigate the metal IRA industry. I appreciate their patience with all of my questions and concerns. Very customer oriented, do not pressure you to move faster than you want. Always kept in touch as I went through the process, again very patient with questions. Easy to work with, and deliver in good timing.Augusta Precious Metals
Date: 09/11/2023
Thank you, *****. It was our pleasure to assist you with this process and demonstrate our team's focus on the customer -- it's not just what we say, it's what we do every day. We appreciate you and look forward to providing *********** to you and all our customers throughout the entire lifetime of your accounts.Sincerely,*************************, CEO
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