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Business Profile

Window Installation

Renewal by Andersen of Greater WI & Milwaukee

Reviews

Customer Review Ratings

4.89/5 stars

Average of 303 Customer Reviews

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Review Details

  • Review fromRick P

    Date: 01/08/2023

    5 stars
    The two people installing the windows were efficient, friendly, and very thorough. Cheyenne and Ethan kept us informed of what was going on and how to remedy some of the minor issues that surfaced. We would strongly recommend renewal by Andersen for your replacement windows.
  • Review fromBrad W

    Date: 01/05/2023

    5 stars
    Mason, Trevor, Josh and Gerry were at our house for two days installing casement windows, patio doors, and a storm door. They were prompt, professional, skilled, hardworking, and courteous. We could not have asked for a better group of guys. We are very happy with our new windows and doors!
  • Review fromSusan K

    Date: 12/22/2022

    5 stars
    ****** and ********* arrived promptly to install our new patio door and window and completed the job as scheduled. They explained the installation process and worked very professionally. They were friendly and considerate of our home and property. Installation looks great! We plan to purchase ******** products in the future and would be extremely happy to have them as installers. Hopefully they wont need to brave the freezing cold temperatures during our next project,. However, never complained about the cold and slippery conditions.
  • Review fromMargaret P

    Date: 12/21/2022

    5 stars
    These windows are a game changer! Our house is much warmer, quieter and lovelier. Thank you to **** and his son, ************ for a quick and perfect installation. So glad we went with Renewal by Andersen.
  • Review fromTracy H

    Date: 12/17/2022

    1 star
    We were very disappointed with our experience with Renewal by Andersen. What was promised as a 2 day installation turned into 2 weeks. We had several different people trying to do the work. The cladding on one of our windows bows. On another window, the cladding fell off. This was repaired but in the process of caulking the window, caulk fell on our flat roof and was not cleaned up. In addition to this, the screen to that window wasn't installed correctly. When we called to discuss scheduling and workmanship issues, our calls were not returned by our customer service representative. The project manager did come on the second day and fixed some errors, including adding missing locking clips on two of our installed windows, which we appreciate.
  • Review fromJudy S

    Date: 12/08/2022

    5 stars
    Ryan C. and Rylee installed a large upstairs window in not the best weather conditions. The new window looks great inside and out. Very pleased with their professionalism and neatness. I’d definitely recommend Renewal.
  • Review fromGee E

    Date: 12/01/2022

    5 stars
    Brandon and Josh did a great job in installing awning windows for us. They made sure to keep the working area clean. They were on time, professional and efficient with time.
    Highly recommend.
  • Review fromLaurel S

    Date: 11/23/2022

    5 stars
    We had Justin and Trevor from Renewal install four windows in our home and they did a great job! Our new window look and work great and they were super clean after they were done working. Would highly recommend!
  • Review fromKathryn B

    Date: 11/23/2022

    1 star
    The sales person, Jay came out to give an estimate on our 3 bedrooms upstairs to replace all of those windows. I wanted to know how hard it was to lift the windows out to clean them. He said easy. I asked him if I could lift a sample window and he said, 'sure, come out to the car'. Finally I asked him to bring it into the house. It was a small window and I could not even get it to budge. He said he would come out and lift them each year so we can clean them. I seriously doubt that is going to happen. Very heavy. After the upstairs windows were replaced, there were gaps around the edges to the outside, one screen had a whole in it and the master bedroom did not slide open. There was damage to all 3 bedrooms' woodwork. They had to come back 3 times to fix everything. I do not recommend Renewal by Andersen.
  • Review fromDavid B

    Date: 11/14/2022

    1 star
    Stay away from Anderson Window LLC.
    Anderson Window supervisor gets caught ripping a customer off on a $85,000.00 job and destroying their home and in his own words million other customers by removing jack studs so they can install a stock door instead of the custom doors their customers really ordered. This company says they have removed millions of jack studs which is the very support that holds up the header above doors and windows. Wisconsin homeowners you have been ripped off by this company and you don't even know it. Watch this video of the Anderson Window Supervisor get caught by this homeowner. Now Anderson Window Company refuses to respond to our emails and phone calls as they walked off the job leaving a seven foot opening in my house. **********************************************

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