Reviews
This profile includes reviews for Southport Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 78 Customer Reviews
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Review fromAnthony R
Date: 12/22/2024
5 starsHad these guys out in an emergency situation and really helped me out getting my heat going again on an older model of furnace. There emergency fee was lower than the others and were at my door in under an hour. This issue happened after business hours on a Sunday. Thankful for all their help and resolving my issue.
Southport Home Services
Date: 12/30/2024
Thank you for your wonderful feedback. We are glad we could assist you in resolving your emergency furnace issue promptly. If there is anything else we can help with, please call us at **************!Review fromMark R.
Date: 12/13/2024
5 starsExcellent service as usual.Professional and courteous. Very thorough. Cleaned up after install.Southport Home Services
Date: 12/16/2024
Thank you for sharing feedback with us, ****. We appreciate hearing positive feedback about our installs. If there is anything else we can help with call us at **************!Southport Home Services
Date: 12/19/2024
Thank you for sharing your experience. We are happy to hear that you found our service excellent and thorough. If you need anything else please call us at **************!Review fromCharles L
Date: 12/08/2024
5 starsThe tech was very knowledgeable and did excellent work. I would recommend Southport to my friends.Southport Home Services
Date: 12/16/2024
Thank you for your positive feedback, *******! If there is anything else we can help with call us at **************!Review fromMary L
Date: 12/07/2024
5 starsJoe from Southport Home Services came out to check on our sump pump. He was professional, friendly and very helpful. He showed us how our sump pump should be plugged in and answered all of our questions so we completely understood the answers. He also gave us helpful tips on how to avoid our outside drain pipe from freezing in the winter. We have had Southport Home Services service our homes for over 15 years and wouldn't trust anyone else to service our appliances. I called Southport and that same day a technician was out our system. This has happened on more than one occasion.Southport Home Services
Date: 12/13/2024
We are ecstatic to hear about your positive experience with ***. Thank you for your continued trust in our services for over 15 years. If there is anything else we can help you with please call us at **************.Review fromFrank M
Date: 12/05/2024
5 starsTravis ***** did a top notch professional job at installing our water heater. He is a personable young man and explained everything he would be doing. I highly recommend Travis and Southport.Southport Home Services
Date: 12/13/2024
Thank you for your wonderful feedback. We are happy to hear ****** did a top-notch job installing your water heater. We are privileged to have him on our team at Southport Home Services. If there is anything else we can help with please call us at **************.Review fromAndrew A
Date: 11/28/2024
4 starsJacob *********** From Southport Home Services provided good service while inspecting my three furnaces for this winter season. He explained the review of each unit and solicited questions. Nice work.
The messaging system, appointment process, and communication with the office in the other hand has area for improvement.
After the appointment was finally scheduled, I still received text messages to schedule an appointment- and AFTER the appointment, I was texted to schedule my service appointment.Southport Home Services
Date: 12/02/2024
We're excited to hear that ***** provided good service during the inspection of your furnaces. We value your feedback and will work on improving our appointment process. Thank you for your review. If there is anything else we can help with call us at **************.Review fromDaniel K
Date: 11/26/2024
5 starsVery prompt and respectful and wear booties in your house and do a very good jobSouthport Home Services
Date: 11/27/2024
Your feedback is incredibly valuable. We're thrilled to hear about your positive experience. Thank you for sharing your thoughts! If you have any further needs or questions, please don't hesitate to reach out to us at **************.Review fromThomas M
Date: 11/25/2024
5 starsProfessional, knowledgeable, punctual, explained all the options, cordial, timely installation, notifications with photos who was arriving, excellent cleanup, we highly recommend Southport.Southport Home Services
Date: 11/26/2024
WOW ***, that's a whole lot of compliments right there in your Five Star Review! We appreciate the opportunity and its amazing to hear that your technicians took such great care of you. We look forward to being here for any future furnace, AC, or plumbing issues that may come up.Review fromCharles D
Date: 11/23/2024
5 starsTimely and efficient every time. Would highly recommend. No issues in 10 years of service.Southport Home Services
Date: 11/25/2024
Thank you for the Five Star Review of your Southport Experience *******! We truly appreciate your loyalty and the opportunity to continually earn your business. We look forward to being here to help out with any future furnace, AC, or plumbing issues that may pop up for you.Review fromSandy W
Date: 11/23/2024
5 starsIt is always so easy to make an appointment with Southport as well as asking questions. Their employees are all very knowledgeable, courteous and very helpful when they come out to service appliances.The office staff are very pleasant to talk with and helpful. We would recommend Southport to all that have a need for appliances.***** WSouthport Home Services
Date: 11/25/2024
Wow *****! Thank you for the amazing Five Star Review of your Southport Experience! We appreciate the repeated opportunities to help out and make sure your furnace, AC, and plumbing are all in great working condition.
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