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Post Offices

Appleton Post Office

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the first of the month, I went to the post office to buy a money order and a stamped envelope in order to pay my rent. The machine jammed and no money order or receipt was produced. I was told to come back on Monday once the charge cleared my bank and they print me a new money order. When I came back on Monday, they changed their story and said they couldnt do anything until they approved it with the accounting department. Ive been coming in every day for the last nine days checking up, and they have never once followed up with meno phone calls and they make me wait two hours to talk to somebody. I called the accounting branch for the post office and they said theyve been trying to get a hold of people at the post office and no one is answering. And the people at the post office said they cant get a hold of accounting so they're giving me the runaround because they dont know the protocol. I cant pay my rent so my landlord hit me with a late fee and is pressuring me to show proof of whats going on.

Appleton Post Office is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.