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Find a Location

4 Corners Transport Services LLC has 1 locations, listed below.

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    Business Profilefor4 Corners Transport Services LLC

    Auto Transportation
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/14/2014

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    4 Corners Transport Services offers auto transport broker services.

    Business Details

    Location of This Business
    Vancouver, WA 98682-3666
    BBB File Opened:
    3/26/2007
    Years in Business:
    18
    Business Started:
    4/1/2006
    Business Incorporated:
    5/22/2007
    Accredited Since:
    2/14/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jeffrey Benveniste, Member
    • Mrs. Ellen Margaretha Benveniste, Member
    Contact Information

    Principal

    • Mr. Jeffrey Benveniste, Member
    • Mrs. Ellen Margaretha Benveniste, Member

    Customer Contact

    • Mr. Jeffrey Benveniste, Member
    Additional Contact Information

    Fax Numbers

    • (360) 954-5488
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/14/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    In May, we paid for our vehicle to shipped from ******** to ******, ** to begin on July 5. We were notified less than a week before that the date would be changed to July 6 because of a port closure. We had tickets to fly out on July 5. No accommodations were made and we had to change our travel dates at our expense. The vehicle was dropped off on July 6. It arrived in port in ********** on August 1. We have been constantly emailing the point of contact and the car hasnt moved. Two weeks have passed, we are renting a car and paying out of pocket waiting for the arrival of our vehicle with no update and no movement. Please assist in delivering our vehicle.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristen C

    1 star

    08/10/2023

    I will not use 4 Corners again and will be sure to share our bad customer service experience with any asking about transport companies moving forward. 4 Corners provided very little info throughout the process, a minimal checklist to prep the vehicle, and when I requested the policy for the carrier for prepping the vehicle and they never responded. I left a spare tire in the spare tire case in the trunk b/c it was allowed for *** and since they did not respond to request for the policy, I used the *** as a guide. My car was rejected at the port due to the spare tire. When I asked why they did not provide the policy info for the contracted carrier as requested, **** and ***** both responded immediately with a very rude and unprofessional behavior. They even blamed me for owning an electric vehicle that made them incur an extra fee on, this is not my fault. I understand that mishaps happen, but their attitude was completely unacceptable.

    4 Corners Transport Services LLC Response

    08/11/2023

    This review is totally without merit- *** 18 years we have provided a checklist to all ****** customers that is very clear-No personal or loose items in the vehicle- This is not our requirement it is the requirement of the port of ********** and ****** Navigation- To call us rude in stating fact and reiterating this to the client before shipment 3 times. One at sign up, the second at the time of assignment and the third by emailing her the checklist at sign-up- 

    We are considered rude when we show her all of the communications.  We were not rude, we explained to her that her vehicle will be rejected at the port because she has a boxed tire in the vehicle. The carrier we hired can forward her the tire, and we informed her of that.

    So to conclude- She was informed, she confirmed she received the email, but becuase she chose to ignore the 3 warnings about no personal or loose items her best move is to place a meritless rating on the BBB

     

    We take pride in serving our military and their needs.  This is the only instance in 18 years where we have had a client ignore the checklist and instructions.

    here is the checklist that was emailed to her.

    [email protected] <*****@fourcornerstransportservices.com> Thu, Aug 10, 10:43?AM (20 hours ago)


    to *******






    *******


    This was forwarded to you on 5-11-2023-****

    ---------- ***warded message ---------
    From: [email protected] <*****@fourcornerstransportservices.com>
    Date: Thu, May 11, 2023 at 1:40?PM
    Subject: SHIPPING CHECKLIST
    To: *********************** <**********************>


    SHIPPING CHECKLIST

    - Your vehicle/s is in operating condition, with a working emergency
    brake, and is licensed or qualified to be licensed for operation on public
    streets or highways.
    - Vehicles with a warning light to check engine, airbags, or tires will be refused.
    - Electric vehicles, state of charge must be between 45% and 65% or they will be refused.
    - *** electric vehicles only, all charging cable(s)/adaptor(s) specific to the electric vehicle brand and model type should be left in the vehicle.
    - It is recommended that all remote monitoring devices not be used while the vehicle is in ******** possession. ****** will not accept any liability for charging electronic vehicles, dead batteries, or any functions controlled by a remote monitoring device. All electric vehicles and their accessories are shipped at their own risk.
    - The vehicle is washed and clean inside and out.
    - All personal belongings are to be removed including car covers, roof cargo carriers, attached tents, bike racks and additional batteries of any kind must be removed from the vehicle.
    - There are no cracks in windshields or other windows
    - A minimum of 6" ground clearance required
    - ******* tank must have no more than a 1/4 tank of gas or auto would be denied at origin port.
    - Remove all fire extinguishers from your vehicle.
    - Empty all auxiliary propane tanks if your vehicle carries any.


     

    Our very best

     

    *****************************

    co-Owner 4 Corners Transport service's LLC

    4 Corners Transport Services LLC Response

    08/11/2023

    PS- We did not blame here for having an electric vehicle- We informed her that ****** had instituted a $300.00 surcharge of electric vehicles after she had already contracted with us- I told her we absorbed that cost because we honor our pricing no matter the circumstances- Isn't that a good thing?

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