Reviews

This profile includes reviews for Ecoshield Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Ecoshield Pest Control has 4 locations, listed below.

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  Ecoshield Pest Control

  652 Industry Dr Seattle, WA 98188-3406

  
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  Ecoshield Pest Control

  607 Industry Dr Seattle, WA 98188-3407

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  Ecoshield Pest Control

  4927 95th St SW Ste C Lakewood, WA 98499-5963

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  Ecoshield Pest Control

  15846 Preston Pl Burlington, WA 98233-3550

Review Details

• Review fromJames C

  Date: 09/06/2025

  1 star
  Worst experience ever with a service supplier. DO NOT let them walk on your property. They are definitely using ambulance chasing tactics. They were very pushy, rude, no follow-up, and no communication. When we tried to get our money back, which by the way they NEVER completed the 1st service, my credit company held up their contract. I hope their CEO chokes on my remittance. DO NOT contract them for pest control, EVER!!!
  

  Ecoshield Pest Control

  Date: 09/08/2025

  Hi, thank you for taking the time to share your experience.
  Were truly sorry to hear that your interaction with our team felt frustrating. Thats never the experience we want for any customer, and we take feedback like this very seriously.
  Weve tried locating your account using the name and email associated with your review, but unfortunately, we werent able to find a match. Wed really appreciate the opportunity to look into this further and make things right. Please reach out to us at *********************************************** with your service address or account details so we can assist you directly.
  Were committed to resolving concerns and ensuring every customer feels heard and supported. Thank you again for bringing this to our attention.

• Review fromJason M

  Date: 09/04/2025

  1 star
  This company's business model is built on high pressure sales and cancellation fees. I'm upset that I fell for it, and I hope I've learned my ******* If you haven't already signed up, and are looking for services, find them elsewhere.
  

  Ecoshield Pest Control

  Date: 09/09/2025

  Hi, thank you for sharing your feedback.

  
  Were sorry to hear this has been a frustrating experience. At EcoShield, we aim to provide clear communication during signup, including a two-step confirmation process that reviews all terms, including the early termination fee. We understand that unexpected charges can be upsetting, and were here to help clarify any concerns.
  
  We appreciate your time and the opportunity to make things right.

• Review fromDeborah K

  Date: 09/04/2025

  1 star
  This is the second time a representative has come to my home and told my neighbors I was a friend, had signed up, or as in my case last night told my grieving neighbor he was working for me! I do not want Echo Shield at my property ever again. I will call police for trespassing.
  

  Ecoshield Pest Control

  Date: 09/09/2025

  Hi, thank you for sharing your feedback.

  We understand how important it is to feel comfortable and respected in your own neighborhood. While were unable to verify the details of this interaction, we want to ensure your concerns are addressed appropriately. We have done an internal review and found that you were a customer in 2021. 

  Per your request, we have added you to our internal Do-Not-Contact list. We appreciate you taking the time to reach out and welcome the opportunity to follow up directly.

• Review fromBill C

  Date: 08/18/2025

  5 stars
  Very responsive and comprehensive service. Much better than previous company. Sprayed for spiders, removed all webs from whole exterior, set bait traps exterior and crawl space and place pellets for slug control. Nice crew.
  

  Ecoshield Pest Control

  Date: 08/19/2025

  Hi ****, thank you so much for your thoughtful review!

  Were glad to hear that you had a positive experience with our team and that the service exceeded your expectations. Its great to know the crew was responsive, thorough, and addressed your pest concerns with care and professionalism.

  We truly appreciate your trust in EcoShield and look forward to continuing to protect your home. If you ever need anything, were just an email away at ***********************************************.

  Thanks again for choosing us!

  Via I.

• Review fromJeffrey H

  Date: 08/18/2025

  1 star
  Promised me to take care of an ant issue. Never told me about the termination fee. Whatever they put down didn't do anything to remove the ants. I called, and they told me I had to wait up to two weeks for the ants to go away, which is well past the buyer's remorse period. I called back to let them know ants were still everywhere, and they told me I'd have to wait two more weeks for my next paid service. This violates the contract and agreement, which states they'll return for free if the services can't resolve the issues. I had to contact a different company to handle the issue, which was resolved in 2 days of the other company's service.When you tell them you want to cancel, they threaten you with the hidden cancellation fee, which starts well before the initial waiting period they initially tell you to wait. The individuals whom I spoke with on the phone were combative and rude. They took my money and never took care of my ant ********* from this scam company. Awful customer service.
  

  Ecoshield Pest Control

  Date: 08/19/2025

  Hi *******, thank you for sharing your feedback.

  Were very sorry to hear that your experience has been frustrating. Thats not the level of service we aim to provide, and we understand how disappointing it must be when expectations arent met.

  EcoShields treatments are designed to work progressively, and we back them with a 100% Service Guaranteeif covered pests persist, well return at no extra cost. Regarding the early termination fee, we do review this during the signup process through a two-step confirmation: a verbal explanation and a written agreement sent via email and text.

  Wed really appreciate the opportunity to review your account and make things right. Please email us at ******************************** so we can assist you directly.

  Thank you again for bringing this to our attention.

  Via I.

• Review fromGretchen V

  Date: 08/04/2025

  5 stars
  Ecoshield technician **** ********* performed our quarterly inspection and treatment services on July 2, 2025. He checked for spiders and rodents and reported to us about what he had found and the measures he had taken, He was professional and courteous, and we appreciate his help! Thanks, ****!
  

  Ecoshield Pest Control

  Date: 08/05/2025

  Hi ********, thank you so much for your kind words and for taking the time to recognize Codys work.

  Were thrilled to hear that your quarterly service went smoothly and that **** was professional and thorough in addressing your pest concerns.

  Thanks again for choosing EcoShieldwere grateful to be your partner in keeping your home pest-free.

  Via I.

• Review fromSteven B

  Date: 07/15/2025

  1 star
  Save your money. Tried getting resolution over phone on billing issues. Always our problem not theirs. Pushy sales people who are not totally honest. Sign up for four contracted visits but they end with five because of a short return to break the cycle and you are not told. They do not refund any charges but will lower the bill when there should be no charge at all. Avoid at all costs. Not an honest company.
  

  Ecoshield Pest Control

  Date: 07/16/2025

  Hi ******,

  Thank you for sharing your feedback. Thats never the impression we want to leave. We aim to be transparent in every step of our service, including our 3-step signup process: a verbal review of the agreement, a follow-up email with the full terms, and a confirmation via text reply. If there was any confusion about the number of visits or billing adjustments, wed really appreciate the opportunity to review your account and clarify things.

  Please email us at ******************************** so we can look into this further and work toward a resolution that feels fair to you.

  We look forward to resolving this.

  Via I.

• Review fromcindy s

  Date: 07/14/2025

  1 star
  If you want to get their services, please note the details of the contract. In the small prints, which was on the ipad screen hard to read, there are lines saying the early termination fee is $250. Even worse, they sent me the termination fee $272. It is not an honest business. The guys came to my house said I can terminate the service at any time, please do not believe that!
  

  Ecoshield Pest Control

  Date: 07/15/2025

  Hi *****,

  Thank you for sharing your feedback.

  We understand how important it is to feel confident in the terms of any agreement. As part of our standard process, we review the early termination fee during signup through a 3-step confirmation: a verbal explanation, a copy of the agreement sent via email, and a final confirmation via text.

  Wed really appreciate the opportunity to review your account and clarify any concerns. Please email us at ******************************** so we can assist you directly.

  We look forward to resolving this.

  Via I.

  
  

• Review fromSullivan M

  Date: 07/07/2025

  1 star
  Took money but didnt do the work. We said we wanted to cancel and they said we could for free if we sent the picture of the rat traps they failed to take care of and they woudl cancel for free. We did and then had to call today, in which they stated they never got and sent a fee for cancelation. They said they would wave the fee if we sent the email and they would call back before 5. Theyvled and will have to call again tomorrow.
  

  Ecoshield Pest Control

  Date: 07/09/2025

  Hi ********,

  Thank you for sharing your feedback.

  While I cant confirm the specific details here, Id like to clarify that our early termination fee is reviewed during our 3-step signup process: a verbal explanation, a copy of the agreement sent via email, and a confirmation reply. That said, we absolutely want to make this right and ensure your concerns are addressed properly.

  Please email us at *********************************************** with your account details and a summary of what happened so we can look into this further and assist you directly.

  We look forward to resolving this.

  Via I.

• Review fromWayne K

  Date: 07/03/2025

  1 star
  DO NOT use this company!!! I wasted $650 on them in the last 2 months. The door-to-door ******** promised that they would eliminate the pests in my yard and deck. They didn't. He promised that I could cancel at any time at no cost. He lied. If you wait after 3 days from signing the contract, you must pay a $250 early cancellation fee! After 2 treatments (at $200 a treatment) we saw no improvement and even saw an increase in spiders and earwigs at our home. We were committed to another 3 treatments over the next 6 months at $200 a treatment, so we decided to cancel. I called the company and waited 40 minutes to speak to a representative. The guy was a nightmare. He would NOT listen to my complaint but simply read off a script every time I asked to cancel! This was the worst customer service I ever experienced. Worst yet, I re-read the terms of the contract and saw that the contract is very vague about it ever cancelling! Since customers have to submit their credit card to them and agree in advance to allow the company to charge the card after each treatment you are stuck. The contract allowed ********** to continue to charge you for treatments even after the contract expired. I don't trust them and decided to eat the early termination fee simply to get out of the contract. TOTAL RIP OFF!!!! Don't repeat my mistake! If these guys come around and try to sell you their product, run them off your property! They should be investigated for deceptive business practices!
  

  Ecoshield Pest Control

  Date: 07/07/2025

  Hi Wayne,

  Thank you for sharing your experience.

  I’m truly sorry to hear how frustrating and disappointing this has been for you. We understand how upsetting it can be when expectations aren’t met, especially when it involves your home and peace of mind.

  To clarify, our agreements include a three-step confirmation process at signup: a verbal review, a copy of the agreement sent via email, and a final confirmation via text reply. The agreement outlines a 24-month subscription period, and if canceled after the initial three business days but before the end of that period, a $250 early termination fee applies 
  
  We also want to emphasize that our 100% Service Guarantee includes free touch-ups if covered pests persist after the initial “egg cycle” treatments. If you didn’t see improvement, we would have gladly scheduled a follow-up at no additional cost.

  We never want a customer to feel unheard or mistreated. I’d like to investigate your experience further, especially regarding the interaction you had with our representative and the promises made during the initial visit. Please email us at [email protected] with your service address and any additional details you can provide.

  We look forward to resolving this.

  — Via I.