Reviews

This profile includes reviews for Ecoshield Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Ecoshield Pest Control has 4 locations, listed below.

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  Ecoshield Pest Control

  652 Industry Dr Seattle, WA 98188-3406

  
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  Ecoshield Pest Control

  607 Industry Dr Seattle, WA 98188-3407

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  Ecoshield Pest Control

  4927 95th St SW Ste C Lakewood, WA 98499-5963

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  Ecoshield Pest Control

  15846 Preston Pl Burlington, WA 98233-3550

Review Details

• Review fromJames C

  Date: 09/06/2025

  1 star
  Worst experience ever with a service supplier. DO NOT let them walk on your property. They are definitely using ambulance chasing tactics. They were very pushy, rude, no follow-up, and no communication. When we tried to get our money back, which by the way they NEVER completed the 1st service, my credit company held up their contract. I hope their CEO chokes on my remittance. DO NOT contract them for pest control, EVER!!!
  

  Ecoshield Pest Control

  Date: 09/08/2025

  Hi, thank you for taking the time to share your experience.
  Were truly sorry to hear that your interaction with our team felt frustrating. Thats never the experience we want for any customer, and we take feedback like this very seriously.
  Weve tried locating your account using the name and email associated with your review, but unfortunately, we werent able to find a match. Wed really appreciate the opportunity to look into this further and make things right. Please reach out to us at *********************************************** with your service address or account details so we can assist you directly.
  Were committed to resolving concerns and ensuring every customer feels heard and supported. Thank you again for bringing this to our attention.

• Review fromJason M

  Date: 09/04/2025

  1 star
  This company's business model is built on high pressure sales and cancellation fees. I'm upset that I fell for it, and I hope I've learned my ******* If you haven't already signed up, and are looking for services, find them elsewhere.
  

  Ecoshield Pest Control

  Date: 09/09/2025

  Hi, thank you for sharing your feedback.

  
  Were sorry to hear this has been a frustrating experience. At EcoShield, we aim to provide clear communication during signup, including a two-step confirmation process that reviews all terms, including the early termination fee. We understand that unexpected charges can be upsetting, and were here to help clarify any concerns.
  
  We appreciate your time and the opportunity to make things right.

• Review fromDeborah K

  Date: 09/04/2025

  1 star
  This is the second time a representative has come to my home and told my neighbors I was a friend, had signed up, or as in my case last night told my grieving neighbor he was working for me! I do not want Echo Shield at my property ever again. I will call police for trespassing.
  

  Ecoshield Pest Control

  Date: 09/09/2025

  Hi, thank you for sharing your feedback.

  We understand how important it is to feel comfortable and respected in your own neighborhood. While were unable to verify the details of this interaction, we want to ensure your concerns are addressed appropriately. We have done an internal review and found that you were a customer in 2021. 

  Per your request, we have added you to our internal Do-Not-Contact list. We appreciate you taking the time to reach out and welcome the opportunity to follow up directly.

• Review fromalka p

  Date: 08/25/2025

  1 star
  Misleading Sales Practices and ********************* I signed up for what was supposed to be an eco-friendly service with four contracted visits. However, I quickly realized the sales tactics were extremely pushy and not fully honest about the terms especially the cancellation policy and early termination fees. I tried to cancel after the first treatment but was told I would have to pay a $250 penalty, something that was never clearly explained to me upfront.I called customer service multiple times to resolve the billing issues, but they were unhelpful and made it seem like everything was my fault. It was extremely frustrating they completely forgot the basic principle that the customer is always right. The representatives gave me a hard time and showed no willingness to work with me.Its clear that this company needs to better train their sales team and improve their customer service. Based on my experience and similar reviews Ive read, I would not recommend this service to anyone.
  

  Ecoshield Pest Control

  Date: 08/26/2025

  Hi ****, thank you for sharing your feedback.

  Were truly sorry to hear that your experience felt frustrating and unclear. We understand how important it is to feel confident in the services you sign up for, and we appreciate you bringing these concerns to our attention.

  Our signup process includes a verbal review of the agreement, a digital copy sent via email, and a final confirmation via text to ensure transparency. The early termination fee is part of that agreement, but wed be happy to walk through the details with you and explore any options available.

  Please email us at ******************************** so we can assist you directly and work toward a resolution.

  Thank you again for giving EcoShield a try.

  Via I.

• Review fromBill C

  Date: 08/18/2025

  5 stars
  Very responsive and comprehensive service. Much better than previous company. Sprayed for spiders, removed all webs from whole exterior, set bait traps exterior and crawl space and place pellets for slug control. Nice crew.
  

  Ecoshield Pest Control

  Date: 08/19/2025

  Hi ****, thank you so much for your thoughtful review!

  Were glad to hear that you had a positive experience with our team and that the service exceeded your expectations. Its great to know the crew was responsive, thorough, and addressed your pest concerns with care and professionalism.

  We truly appreciate your trust in EcoShield and look forward to continuing to protect your home. If you ever need anything, were just an email away at ***********************************************.

  Thanks again for choosing us!

  Via I.

• Review fromJeffrey H

  Date: 08/18/2025

  1 star
  Promised me to take care of an ant issue. Never told me about the termination fee. Whatever they put down didn't do anything to remove the ants. I called, and they told me I had to wait up to two weeks for the ants to go away, which is well past the buyer's remorse period. I called back to let them know ants were still everywhere, and they told me I'd have to wait two more weeks for my next paid service. This violates the contract and agreement, which states they'll return for free if the services can't resolve the issues. I had to contact a different company to handle the issue, which was resolved in 2 days of the other company's service.When you tell them you want to cancel, they threaten you with the hidden cancellation fee, which starts well before the initial waiting period they initially tell you to wait. The individuals whom I spoke with on the phone were combative and rude. They took my money and never took care of my ant ********* from this scam company. Awful customer service.
  

  Ecoshield Pest Control

  Date: 08/19/2025

  Hi *******, thank you for sharing your feedback.

  Were very sorry to hear that your experience has been frustrating. Thats not the level of service we aim to provide, and we understand how disappointing it must be when expectations arent met.

  EcoShields treatments are designed to work progressively, and we back them with a 100% Service Guaranteeif covered pests persist, well return at no extra cost. Regarding the early termination fee, we do review this during the signup process through a two-step confirmation: a verbal explanation and a written agreement sent via email and text.

  Wed really appreciate the opportunity to review your account and make things right. Please email us at ******************************** so we can assist you directly.

  Thank you again for bringing this to our attention.

  Via I.

• Review fromGretchen V

  Date: 08/04/2025

  5 stars
  Ecoshield technician **** ********* performed our quarterly inspection and treatment services on July 2, 2025. He checked for spiders and rodents and reported to us about what he had found and the measures he had taken, He was professional and courteous, and we appreciate his help! Thanks, ****!
  

  Ecoshield Pest Control

  Date: 08/05/2025

  Hi ********, thank you so much for your kind words and for taking the time to recognize Codys work.

  Were thrilled to hear that your quarterly service went smoothly and that **** was professional and thorough in addressing your pest concerns.

  Thanks again for choosing EcoShieldwere grateful to be your partner in keeping your home pest-free.

  Via I.

• Review fromSteven B

  Date: 07/15/2025

  1 star
  Save your money. Tried getting resolution over phone on billing issues. Always our problem not theirs. Pushy sales people who are not totally honest. Sign up for four contracted visits but they end with five because of a short return to break the cycle and you are not told. They do not refund any charges but will lower the bill when there should be no charge at all. Avoid at all costs. Not an honest company.
  

  Ecoshield Pest Control

  Date: 07/16/2025

  Hi ******,

  Thank you for sharing your feedback. Thats never the impression we want to leave. We aim to be transparent in every step of our service, including our 3-step signup process: a verbal review of the agreement, a follow-up email with the full terms, and a confirmation via text reply. If there was any confusion about the number of visits or billing adjustments, wed really appreciate the opportunity to review your account and clarify things.

  Please email us at ******************************** so we can look into this further and work toward a resolution that feels fair to you.

  We look forward to resolving this.

  Via I.

• Review fromJoni S

  Date: 07/14/2025

  1 star
  I was told by the initiating representative that this controls go underneath my crawlspace of my house during each visit after I told him that my house was on post and pier and I needed this to happen. He told me he promised they would. The second visit the tech had a flashlight and looked around the crawlspace opening not going underneath the house. I asked this second tech if he was going underneath this house and he said no they didnt do that. On 6/30, 7/5, 7/7 and 7/14 I spoke with representatives that said they would waive the fee. Now today, 7/14 I get another call saying they wont waive the fee and will be charge an early termination fee of $200. They lied to me on multiple occasions. Do not believe them. I have never been told by another company one thing so many times but them going back on their word in the end. Beware of this company. Listening to their recording about how important customers are is not how they present themselves.
  

  Ecoshield Pest Control

  Date: 07/15/2025

  Hi ****,

  Thank you for sharing your feedback.

  We understand how important it is to feel heard and supported, especially when expectations have been set during your initial conversations with our team.

  While I cant confirm the specific details of your account here, I want to assure you that we take your concerns seriously. Our agreements include a 3-step confirmation process at signup verbal review, emailed copy, and a text confirmation to ensure clarity on all terms, including early termination fees. We also stand by our 100% Service Guarantee and want to make sure your service expectations are met.

  Please email us at ******************************** so we can review your account details and work toward a resolution. We truly appreciate the opportunity to make this right.

  We look forward to resolving this.

  Via I.

• Review fromcindy s

  Date: 07/14/2025

  1 star
  If you want to get their services, please note the details of the contract. In the small prints, which was on the ipad screen hard to read, there are lines saying the early termination fee is $250. Even worse, they sent me the termination fee $272. It is not an honest business. The guys came to my house said I can terminate the service at any time, please do not believe that!
  

  Ecoshield Pest Control

  Date: 07/15/2025

  Hi *****,

  Thank you for sharing your feedback.

  We understand how important it is to feel confident in the terms of any agreement. As part of our standard process, we review the early termination fee during signup through a 3-step confirmation: a verbal explanation, a copy of the agreement sent via email, and a final confirmation via text.

  Wed really appreciate the opportunity to review your account and clarify any concerns. Please email us at ******************************** so we can assist you directly.

  We look forward to resolving this.

  Via I.