Reviews

This profile includes reviews for Ecoshield Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Ecoshield Pest Control has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Ecoshield Pest Control

  652 Industry Dr Seattle, WA 98188-3406

  
• 

  Ecoshield Pest Control

  607 Industry Dr Seattle, WA 98188-3407

• 

  Ecoshield Pest Control

  4927 95th St SW Ste C Lakewood, WA 98499-5963

• 

  Ecoshield Pest Control

  15846 Preston Pl Burlington, WA 98233-3550

Review Details

• Review fromSullivan M

  Date: 07/07/2025

  1 star
  Took money but didnt do the work. We said we wanted to cancel and they said we could for free if we sent the picture of the rat traps they failed to take care of and they woudl cancel for free. We did and then had to call today, in which they stated they never got and sent a fee for cancelation. They said they would wave the fee if we sent the email and they would call back before 5. Theyvled and will have to call again tomorrow.
  

  Ecoshield Pest Control

  Date: 07/09/2025

  Hi ********,

  Thank you for sharing your feedback.

  While I cant confirm the specific details here, Id like to clarify that our early termination fee is reviewed during our 3-step signup process: a verbal explanation, a copy of the agreement sent via email, and a confirmation reply. That said, we absolutely want to make this right and ensure your concerns are addressed properly.

  Please email us at *********************************************** with your account details and a summary of what happened so we can look into this further and assist you directly.

  We look forward to resolving this.

  Via I.

• Review fromWayne K

  Date: 07/03/2025

  1 star
  DO NOT use this company!!! I wasted $650 on them in the last 2 months. The door-to-door ******** promised that they would eliminate the pests in my yard and deck. They didn't. He promised that I could cancel at any time at no cost. He lied. If you wait after 3 days from signing the contract, you must pay a $250 early cancellation fee! After 2 treatments (at $200 a treatment) we saw no improvement and even saw an increase in spiders and earwigs at our home. We were committed to another 3 treatments over the next 6 months at $200 a treatment, so we decided to cancel. I called the company and waited 40 minutes to speak to a representative. The guy was a nightmare. He would NOT listen to my complaint but simply read off a script every time I asked to cancel! This was the worst customer service I ever experienced. Worst yet, I re-read the terms of the contract and saw that the contract is very vague about it ever cancelling! Since customers have to submit their credit card to them and agree in advance to allow the company to charge the card after each treatment you are stuck. The contract allowed ********** to continue to charge you for treatments even after the contract expired. I don't trust them and decided to eat the early termination fee simply to get out of the contract. TOTAL RIP OFF!!!! Don't repeat my mistake! If these guys come around and try to sell you their product, run them off your property! They should be investigated for deceptive business practices!
  

  Ecoshield Pest Control

  Date: 07/07/2025

  Hi Wayne,

  Thank you for sharing your experience.

  I’m truly sorry to hear how frustrating and disappointing this has been for you. We understand how upsetting it can be when expectations aren’t met, especially when it involves your home and peace of mind.

  To clarify, our agreements include a three-step confirmation process at signup: a verbal review, a copy of the agreement sent via email, and a final confirmation via text reply. The agreement outlines a 24-month subscription period, and if canceled after the initial three business days but before the end of that period, a $250 early termination fee applies 
  
  We also want to emphasize that our 100% Service Guarantee includes free touch-ups if covered pests persist after the initial “egg cycle” treatments. If you didn’t see improvement, we would have gladly scheduled a follow-up at no additional cost.

  We never want a customer to feel unheard or mistreated. I’d like to investigate your experience further, especially regarding the interaction you had with our representative and the promises made during the initial visit. Please email us at [email protected] with your service address and any additional details you can provide.

  We look forward to resolving this.

  — Via I.

• Review fromEllie T

  Date: 06/26/2025

  5 stars
  Salesperson showed up to my home, was very polite and knowledgeable, took care of my ant problem, process has been easy and service has been great
  

  Ecoshield Pest Control

  Date: 06/27/2025

  Hi Ellie,

  Thank you so much for taking the time to share your experience! We're thrilled to hear that our team member made a great impression and that the service has been effective and smooth for you. It's always our goal to provide knowledgeable support and reliable solutions for pest concerns, and we're glad to know that you've seen results with your ant issue.

  If you ever have any questions or need anything further, please don’t hesitate to reach out. We’re here to help and truly appreciate your trust in Ecoshield Pest Solutions.

  — Via I.

• Review fromHannah P

  Date: 06/14/2025

  5 stars
  **** ***** is very good. Very caring sales man and knows what hes talking about.
  

  Ecoshield Pest Control

  Date: 06/16/2025

  Hi Hannah,

  Thank you for the kind words! We're thrilled to hear that **** ***** made a strong impression with his knowledge and care, hes a valued part of our team, and feedback like yours truly reinforces the standard we strive for.

  If theres ever anything more we can do for you, please dont hesitate to reach out to us at ********************************* Were always here to help and appreciate the opportunity to serve you.

  Via I.

• Review fromSuzanne T

  Date: 05/30/2025

  1 star
  It's posted on my door and doorbell - no soliciting. The tech came to my door and started his sales pitch about how he was servicing my neighbors and he know the area had rats and ants. I interrupted and pointed to the no soliciting signs. He started arguing that he was trying to sell me anything - he just wanted to know who we used. I ended up slamming the door to get my point across that no soliciting means NO. 1) never cop an attitude if you're trying to sell something 2) arguing will never change my mind to buy something from you. Just apologize for not seeing the signs and move along.
  

  Ecoshield Pest Control

  Date: 06/02/2025

  Hi *******,

  Thank you for taking the time to share your experience. We take feedback like yours seriously, as it helps us continuously improve how we represent ourselves in the communities we serve.

  We appreciate your perspective and understand how important it is for residents to feel comfortable and respected at their homes. While our representatives are trained to be courteous and professional during their community outreach, we also recognize that individual interactions can vary.

  Wed like to ensure this situation is addressed appropriately and thoroughly. Please reach out to us directly at ******************************** with any additional details so we can follow up with the appropriate team.

  We remain committed to ensuring a positive experience for every household we engage with and appreciate the opportunity to make this right.

  Via I.

• Review fromB. s.

  Date: 12/27/2024

  1 star
  An Ecoshield Pest Control representative came to our home in July of 2024, said that he was in the neighborhood treating a rodent problem for one of our neighbors. He asked if we would like a free inspection. They checked the crawl space only and said that there was evidence of rats. We agreed to a one-time treatment for $184.21. There was no written contract, and, to our knowledge no verbal contract. It was just a one-time treatment on 07/23/2024. They came back on 10/30/2024 and allegedly did another treatment. We told them we no longer wanted their services but paid the $184.21 anyway. They recently contacted us and told us we would have to pay $743.00 to terminate the contract. Given number of similar complaints on this site and others, we have also filed a complaint with the Washington State Attorney General. This company clearly does not hesitate to mislead and cheat customers.
  

  Ecoshield Pest Control

  Date: 01/06/2025

  Hi *****,

  Thank you for bringing your concerns to our attention. We take all feedback seriously and appreciate the opportunity to address your situation. At Ecoshield Pest Solutions, we prioritize transparency and strive to provide a positive and seamless experience for all our customers.

  Regarding your mention of service and contract concerns, wed like to clarify that our services and agreements are designed to ensure clear communication and understanding at the time of signup. Our representatives are trained to explain the details of any services provided, including treatment plans, pricing, and agreement terms. We also make efforts to ensure that customers are aware of any recurring services if applicable.

  That being said, your feedback is important to us, and we would like to better understand the specifics of your experience to ensure it is properly addressed. We encourage you to reach out to our Customer Feedback Team directly at ******************************** so we can work with you toward a resolution.

  We remain committed to resolving this matter in a way that aligns with your expectations and our standards of service.

  Sincerely,
  Customer Feedback Team

  B. s.

  Date: 01/15/2025

  First of all I was told by your *** that it was special sale. He DID NOT explain I was signing up for a full year and would have to pay back the sale price if I cancelled. To me it was a rip off. TOTALLY Phoney b.s. I have told everyone I know about the scam....yes....scam.

• Review fromT. M.

  Date: 12/17/2024

  1 star
  I would give them a -0 review if I could. Salesperson was misleading about price and i noticed no difference in pest control. What was originally supposed to be $200 ended up costing me over $800 a year. When I tried to cancel, they said I still have to pay an additional $250.64 or they would report me to the credit *****. I wish I had checked with Yelp or the BBB before I hired them. It's a scam that I'm still paying for.
  

  Ecoshield Pest Control

  Date: 12/19/2024

  Hi *******,

  Thank you for sharing your experience. We strive to ensure all aspects of our agreements, including pricing and cancellation policies, are clearly explained at the time of service signup. Your feedback is invaluable in helping us improve the customer experience.

  We are committed to resolving any concerns you may have and invite you to contact us directly at ********************************* Our team is here to address your situation and work toward a satisfactory resolution.

  Thank you for bringing this to our attention, and we appreciate the opportunity to assist you further.

  Customer Feedback Team

  T. M.

  Date: 01/01/2025

  Ecoshield's response to BBB complaints seem like form letters. This is understandable because there are so many. I have reviewed my contract and nowhere does it state that the visits would cost $250.64. They said that they would be out on December 20th to service my property and never showed up and still charged me. I don't know how this company remains in business. I'm sixty-five years old, homebound and feel like I've been taken advantage of.

• Review fromLorna D

  Date: 09/18/2024

  1 star
  DO NOT SIGN UP WITH THIS COMPANY! They are scammers! They walk around with spray bottles and basically DID NOTHING!!! After two of these ridiculous services, we had the worst ant infestation of all time! When I called, they were unable to get someone out for over 2 weeks, even when their marketing messages state that they will respond immediately! I cancelled the service and now they are literally harassing me EVERY day for payment of an "early cancellation discount"! The company I hired to treat the ants charged me less that half of the EcoShield cost! This company is really BAD! Avoid at all costs! My next complaint is the State ************************** This company is predatory in their business practices.
  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi *****,

  Thank you for sharing your experience. We take these concerns very seriously and strive to provide effective services with clear communication at all times. It's important to us that our customers feel satisfied with the results of their treatments, and we're sorry to hear that this was not your experience. We also understand the frustration regarding the early cancellation fee, and we would like the opportunity to review your account and address this issue directly.
  
  Please reach out to us at ******************************** so we can work with you to resolve your concerns.
  
  Sincerely,  
  Customer Feedback Team

  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi *****,

  Thank you for bringing this to our attention. We take your feedback seriously and are committed to addressing your concerns. It's important to us that our services are effective and that our customers receive prompt responses, so we regret that this was not reflected in your experience. Wed like to look into the situation further, including the service timeline and your concerns about the early cancellation fee.
  
  Please contact us at ******************************** so we can review your account in detail and work toward a resolution.
  
  Sincerely,  
  Customer Feedback Team

• Review fromParis P

  Date: 09/13/2024

  1 star
  Should be able to give ZERO stars. Bad service, bullying people into signing a contract so they get more money for cancelling their bad service. They charge you over $200 per service, dont treat your whole property, leave supplies on your property. They make you call to cancel, waste your time trying to convince you to stay with the company, dont take no for an answer, offer you $89 services for the remainder, and dont document your call while youre on the phone with them. Should no be able to charge you a cancelation fee, increase pricing, and should provide video of their services. Scripted tactics, you consistently have to repeat yourself and they dont listen, and they dont seem to care.
  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi Paris,

  Thank you for sharing your feedback. We take your concerns seriously and are committed to improving the customer experience. Our goal is to provide quality service and transparent communication, and we regret that this wasnt reflected in your experience. We understand your frustration with the service and cancellation process, and we would like to investigate the details of your account to address these issues directly.
  
  Please contact us at ******************************** so we can work with you to find a resolution and ensure your concerns are properly handled.
  
  Sincerely,  
  Customer Feedback Team

• Review fromnathan h

  Date: 09/10/2024

  1 star
  terrible company 0 star review RUN if you see this comapny avoid at all costs i paid them not to come back it was such a bad experience
  

  Ecoshield Pest Control

  Date: 10/09/2024

  Hi ******,

  Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, as our goal is always to provide high-quality service and customer satisfaction. Wed like the opportunity to understand what went wrong and work toward resolving the issues you encountered.
  
  Please reach out to us at ******************************** so we can discuss your concerns further and find a solution.
  
  Sincerely,  
  Customer Feedback Team