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          Servify (US), Inc. has 1 locations, listed below.

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            Business ProfileServify (US), Inc.

            Information Technology Services
            BBB accredited business

            Contact Information

            5608 17th Ave NW

            Seattle, WA 98107-5232

            Get Directions
            Visit Website
            (833) 313-3331

            Business hours

            Closed
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            3.98/5

            Average of 49 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            153 complaints closed in last 3 years

            106 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 10/10/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Servify (US), Inc. offers after sales service platforms that integrate multiple partners such as repair centres, logistic partners, payment gateway, distributors and retailers.

            Products & Services

            Information Technology Services

            Business Details

            Location of This Business
            5608 17th Ave NW, Seattle, WA 98107-5232
            BBB File Opened:
            10/9/2019
            Years in Business:
            5
            Business Started:
            6/29/2018
            Business Incorporated:
            6/29/2018
            Accredited Since:
            10/10/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            5
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Sreevathsa Prabhakar, President
            Contact Information

            Principal

            • Mr. Sreevathsa Prabhakar, President
            Read More Business Details and See Alerts

            Customer Complaints

            153 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 7 April and 8 April 2024, I tried to make payments with Servify for a ******* Galaxy Fold 4 replacement. Their system will not accept any **** Debit Cards or Credit Cards, and also will not take **************** Credit Cards. I've tried to make the payment in six different forms and all are unsuccessful. All of my bank accounts and credit bureaus have been contact and all state there is no issue with the cards or my accounts. Servify Customer Support is unable to accept $1.00 payments with $990 holds. They're unable to provide a replacement phone. They don't know how to provide the phone or how to accept payment and holds. I demand a replacement phone or demand an entire refund of my ******* Care+ payments to this horrendous company. I stated I was Active Duty and require this phone for business and family and they decided that was comical. This is an extremely disrespectful and anti-*****************
            Read More
            Read 152 More Complaints

            Customer Reviews

            49 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Martin R

            04/19/2024

            They did an excellent job in fixing my phone. They had to replace all the exterior parts of my phone and it looks brand new.

            Servify (US), Inc. Response

            04/25/2024

            Thank you for the feedback
            Read 48 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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