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Business Profile

Drug Testing

TestClear.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drug Testing.

Reviews

Customer Review Ratings

2.97/5 stars

Average of 36 Customer Reviews

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Review Details

  • Review fromAngie O

    Date: 07/31/2023

    5 stars
    Quick shipping and worked great. Easy to use and temp lasted long without heater.
  • Review fromali i

    Date: 07/25/2023

    5 stars
    Ordered the urine test kit from TestClear and received it in about 3 days. Very clear instructions and easy to understand. Mixed the powder with room temperature water and shook it in the vial. Placed a temperature strip on the front of the vial (where the mL markings are). Then I placed the warmer with adhesive stripe on the opposite site of the vial from the temp strip. Stashed in my underwear, went to the testing center and poured it into the cup. Temp was > 100 so I blew on the sample for about 30 seconds and it cooled to 96. Passed the test with ease. Would highly recommend this product.
  • Review fromMario R

    Date: 07/25/2023

    5 stars
    Worked perfectly! I did everything the instructions said. Got it in prime temp and submitted it with no worries. Worked like a charm. Got the job I was trying so hard for.THANK YOU GUYS!
  • Review fromKenneth J

    Date: 07/25/2023

    5 stars
    I've purchased and used the powdered urine twice now and works great read and practice instructions worked good for me
  • Review fromJosh B

    Date: 07/25/2023

    5 stars
    100% the best product available. If you want peace of mind testclear is your only option.
  • Review fromJustin T

    Date: 07/25/2023

    2 stars
    I purchased 10 day detox, followed all requirements including diet. Took at home test before and after. It was a fail at the end.
  • Review fromTomasz K

    Date: 07/05/2023

    1 star
    10 days program did not work for me I failed my test

    TestClear.com

    Date: 07/06/2023

    Thanks for reaching out.

    We're sorry to hear of your experience with the 10 day detox program. Please contact support via the website so we can assist you and help set you up with a further plan for your situation to help you meet your detox goals. Thank you!

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  • Review fromMichael Lee

    Date: 07/05/2023

    1 star
    I purchased the 5 day detox from testclear and tried to return it the unopened package and here is what the sent me back:Hi There, I apologize, but as stated in the Terms and Conditions that you agreed to prior to placing your order, due to the nature of our products, we do not accept returns for unused products. Generally, all of our products have a long expiration period so keep it around just in case you need it in the future. That is why we have a full disclosure in our terms and conditions and that people agree to prior to placing an order. In the agreement to which you agreed to prior to placing your order, we state, "All Sales are Final". Regards, -Testclear I admit i did not read the terms and conditions.I assumed i could return it if it was unused, my loss, their gain.You live and you learn. Yet, I do think any customer focused business should and would accept an unopened package being returned. That's just common sense and good business!! The fact that their return policy is not on front page of their site, but tucked away in term and conditions speaks volumes about subject of business ethics. From this I can only deduce that the core of their customer service and care is founded "caveat emptor" let the buyer beware. In my opinion, It is a cheesee return policy like buying a used car salesman . I will not use the product but would like future buyers to know that if this product is as great as they say, then ask yourself before you by why would they not be willing to take and unopened unused return? In business customer services is everything, just not in this case, how sad. It not the product that determines the longevity of business it customer service especially when it not to the companies advantage. let me leave this company with a question to REMOVED: " Have you no shame?"

    TestClear.com

    Date: 07/06/2023

    Due to the fact that customer's consume these products, there is a no return policy as there is no way to verify a detox program has not been tampered with. Due to the safety of this complaint customer, as well as all customers, the best policy in our 24 years of business is to not accept returns of products you consume, such as the detox program this person ordered and has in their possession. 

    Specifically, we'd like to assure this cusotmer that the detox received, was not prior in anyone else's possession, as it should be. Lastly, this customer has several conversations with the support team via email as well as live chat. At no time was there any inquiry about returns before the order was placed. This is fully disclosed that all sales are final due to the nature of the products. 

    We hope that makes sense to this customer, that the safety of our customers is priority and has been for over REMOVEDsomeone else's possession before arriving to the customer's residence. We also let the customer know the detox is good for years stored so he can save it for another time, should he wish. 

    Michael Lee

    Date: 07/06/2023

    There is nothing left to say except this. The reply to my review from this company says reason for this policy denial of return on unopened products is because,and I quote "Due to the fact that customer's consume these products, there is a no return policy as there is no way to verify a detox program has not been tampered with. " This just is not true, I fact is a boldface lie, So to prove further that they are lying about their reason for the return policy applying on unopened products, I just opened the box and it contains one big plastic container and inside that container there are 2 bottles of toxin rid pills 45 in one and 25 in the other. In addition to those two bottles there are 2 smaller bottles 1 containing a fiber supplement and the other containing a detox liquid. These 4 bottle that contain the products ,come with a plastic seal wrapped around the cap and on it is says, and I quote "sealed for your protection(" If those plastic seals are damaged the buyer (me) knows that this product has been tampered with and so would toxin rid, if I sent it back to them. This turns their lying on policy it's head! That is to say their policy is B.S., because they put protective seal on them for that purpose! And to further expose this B.S policy on unopened returns listen to this: Since they stuck me with this product and answered my review by saying they have this policy because they have no way to VERIFY that it wasn't tampered with, is nonsense! Again since they stuck me, i just removed the safety wrap on the outside of one of the bottles and low and behold what did I find? Under the cap and glued to the top opening of that bottle is a second safety seal that has to be peeled off to get access to the product. And it says on that seal and I quote: SEAL FOR YOUR PROTECTION i.e FROM what a.k.a TAMPERING". So let summaries; 1) The shipping box was not opened (this is first proof that it had not been tampered with. 2) Each product container came with a tamper proof plastic wrap around the cap that explicitly said and I quote:" SEALED FOR YOUR PROTECTION i.e from tampering" .3). and last but not least I removed the cap on one the bottles and lo and behold there was second seal that must be removed to get at the product and It said and i quote: SEAL FOR YOUR PROTECTION". There is only one conclusion a rational mind can arrive at after reading this,;That being, toxin rid is lying when they reply to my review that this long standing non return policy even on unopened product returned in an unopened box can not be verified as not having been tampered with is REMOVED, because they are ones who put not 1, but 2 tamper proof seals ON EACH BOTTLE!!!!(does this not show conclusively, that toxin rid can prove whether a returned unopened product was tampered with?Thus the return policy excuse is a lie.And total B.S What they should have done was let me pay the shipping back to them and if none of the seals were broken gave me a refund. What they should do now is just send me my refund and give me apology. no question ask. Fat chance of that happening! And that is why I. gave them 1 star in my review and ended it with this question to the company: "Have you (toxin rid) no shame? I guess not, sad isn't it?
  • Review fromAnny R

    Date: 07/03/2023

    1 star
    I did the 5 day detox, I followed all instructions. I was an occasional smoker, mostly to help me sleep when I just couldn't.Firstly, my bottles did not contain the number of pills they were supposed to. My last dose of pre-rid pills was 1 tablet instead of 3. I emailed them to let them know they sent me an incomplete kit. No response, it's been a week. Secondly, I was hella sick. I'm not sure you can expect to go to work while doing this. I usually drink a gallon of water a day, and I was feeling dehydrated because I had the runs nonstop. The other thing is, as a scientist I like to check my stuff. They have levels of boron that exceed the recommended daily dose. All of the symptoms I had aligned with toxicity due to overconsumption of certain stuff, the boron especially. I happen to be a toxicologist, by the way. The amount of magnesium in the detox liquid is also too much. My blood pressure dropped and I fainted - this is after eating full meals, having a restful day, drinking all the water I can.Lastly I took the drug test they sent me and I failed it. Note that they will only refund you if you have an official lab test - which costs about $200! Literally twice the price of the kit. Save your money, this is a scam!
  • Review fromPaul B

    Date: 06/30/2023

    5 stars
    I bought the urinator on Tuesday, delivered Friday. Every email I sent was responded to within ten minutes.I dont know anything about the detox reviews, the urinator works, F the REMOVEDinspectors. My name is REMOVED, Im the owner of The Mostly REMOVED, 300k followers between my group and page on Facebook.This is a real review from a real REMOVED. While I have no stock in this company. I want to give you the peace of mind you came here looking for.

    TestClear.com

    Date: 07/01/2023

    Thank you for the review. It was a pleasure dealing with you!
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