Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

BrainCandy has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BrainCandy

      Kirkland, WA 98083-3045

    • BrainCandy

      720 8th Ave Kirkland, WA 98033-5649

    Business ProfileforBrainCandy

    E-Books
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    BrainCandy has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BrainCandy

        Kirkland, WA 98083-3045

      • BrainCandy

        720 8th Ave Kirkland, WA 98033-5649

      Location of This Business
      Kirkland, WA 98083-3045
      BBB File Opened:
      2/23/2024
      Years in Business:
      2
      Business Started:
      5/12/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Monique Bradshaw, Member
      Contact Information

      Principal

      • Ms. Monique Bradshaw, Member

      Customer Contact

      • Ms. Monique Bradshaw, Member

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On February 22, 2024 and February 23, 2024 out of the blue I started to receive unsolicited emails (See Example in attached PDF document) from a website called Brain Candy (www.braincandy.com) dba Rewali Inc who I have never signed up for. I have never been a fan of quizzes so this is nothing that would interest me.After unsubscribing TWICE and receiving Unsubscribe Confirmations in both cases saying I had been removed from their list (see Exhibit A) I continued to receive emails. As a result I used their help form (see EXHIBIT B) asking to be removed from their system and never received a reply.Next I reviewed their HELP page to obtain an email address to obtain support and determined that ********************************** is the email address that should be used (see Exhibit C) which is the same contact information shown on their recently updated POLICIES webpage and throughout their website and sent them an email message asking that my personal details be removed from their system and to ensure that I am unsubscribed (see Exhibit D) and received a silly reply (see *********) saying that they "do not staff customer support personnel" signed by the Co-********* ****************** advising people that if they want to change their communication preferences to do so in their settings.This concerns me because I do NOT have an account with them.Please note that although their website POLICIES webpage indicates their mailing address is in ********, ********** the footer on their Daily Quiz emails makes it appear as though they are coming from ********, *******.I am reaching out to the BBB to ensure that I am unsubscribed from Brain Candy and receive no further contact from them or their associates.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.