At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- Vancouver, WA 98682-3666
- BBB File Opened:
- 3/26/2007
- Years in Business:
- 18
- Business Started:
- 4/1/2006
- Business Incorporated:
- 5/22/2007
- Accredited Since:
- 2/14/2014
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Jeffrey Benveniste, Member
- Mrs. Ellen Margaretha Benveniste, Member
- Contact Information
Principal
- Mr. Jeffrey Benveniste, Member
- Mrs. Ellen Margaretha Benveniste, Member
Customer Contact
- Mr. Jeffrey Benveniste, Member
- Additional Contact Information
Fax Numbers
- (360) 954-5488Primary Fax
- (360) 954-5488
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kristen C
08/10/2023
4 Corners Transport Services LLC Response
08/11/2023
This review is totally without merit- *** 18 years we have provided a checklist to all ****** customers that is very clear-No personal or loose items in the vehicle- This is not our requirement it is the requirement of the port of ********** and ****** Navigation- To call us rude in stating fact and reiterating this to the client before shipment 3 times. One at sign up, the second at the time of assignment and the third by emailing her the checklist at sign-up-
We are considered rude when we show her all of the communications. We were not rude, we explained to her that her vehicle will be rejected at the port because she has a boxed tire in the vehicle. The carrier we hired can forward her the tire, and we informed her of that.
So to conclude- She was informed, she confirmed she received the email, but becuase she chose to ignore the 3 warnings about no personal or loose items her best move is to place a meritless rating on the BBB
We take pride in serving our military and their needs. This is the only instance in 18 years where we have had a client ignore the checklist and instructions.
here is the checklist that was emailed to her.
[email protected] <*****@fourcornerstransportservices.com> Thu, Aug 10, 10:43?AM (20 hours ago)
to *******
*******
This was forwarded to you on 5-11-2023-****
---------- ***warded message ---------
From: [email protected] <*****@fourcornerstransportservices.com>
Date: Thu, May 11, 2023 at 1:40?PM
Subject: SHIPPING CHECKLIST
To: *********************** <**********************>
SHIPPING CHECKLIST
- Your vehicle/s is in operating condition, with a working emergency
brake, and is licensed or qualified to be licensed for operation on public
streets or highways.
- Vehicles with a warning light to check engine, airbags, or tires will be refused.
- Electric vehicles, state of charge must be between 45% and 65% or they will be refused.
- *** electric vehicles only, all charging cable(s)/adaptor(s) specific to the electric vehicle brand and model type should be left in the vehicle.
- It is recommended that all remote monitoring devices not be used while the vehicle is in ******** possession. ****** will not accept any liability for charging electronic vehicles, dead batteries, or any functions controlled by a remote monitoring device. All electric vehicles and their accessories are shipped at their own risk.
- The vehicle is washed and clean inside and out.
- All personal belongings are to be removed including car covers, roof cargo carriers, attached tents, bike racks and additional batteries of any kind must be removed from the vehicle.
- There are no cracks in windshields or other windows
- A minimum of 6" ground clearance required
- ******* tank must have no more than a 1/4 tank of gas or auto would be denied at origin port.
- Remove all fire extinguishers from your vehicle.
- Empty all auxiliary propane tanks if your vehicle carries any.
Our very best
*****************************
co-Owner 4 Corners Transport service's LLC
4 Corners Transport Services LLC Response
08/11/2023
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