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Business Profile

Video Game Services

Atari Technical Support

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Atari Technical Support's headquarters and its corporate-owned locations. To view all corporate locations, see

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Atari Technical Support has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/11/2026

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In August of 2025 I ordered the REMOVEDcollection on a pre- order. I paid $170 and was to get the physical copy of the game and additional accessories. I received the physical disc about 1 week or so before Christmas which is when I was expecting it. However I never received the accessories. I reached out via the app was told to expect those items in March. March came and went. I reached out again to ask where the rest of the order was and was told it will come in May. Still no accessories. I had my son reach out in June. He said he went on REMOVEDand everyone is saying the items will be released in August. These items total $100, because the disc was $70. I'm tired of asking where the rest of the order is just to be given yet another time or day. I would like my money back because I shouldn't have to wait a year for items I should've had months ago. Please help

    Atari Technical Support is NOT a BBB Accredited Business.

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