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Business Profile

Mobile Phone Service

Sprint Now Part of T-Mobile

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

This profile includes reviews for Sprint Now Part of T-Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sprint Now Part of T-Mobile has 3409 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sprint Now Part of T-Mobile

      12920 SE 38th St Bellevue, WA 98006-1350

    • Sprint Now Part of T-Mobile

      PO Box 5040 Charleston, IL 61920-5040

    • Sprint Now Part of T-Mobile

      12395 Pembroke Rd # 2 Pembroke Pines, FL 33025-1723

    • Sprint Now Part of T-Mobile

      3796 W Hillsboro Blvd Deerfield Beach, FL 33442-9412

    • Sprint PCS Center

      3801 Union Road Buffalo, NY 14225

    Customer Review Ratings

    1.08

    Average of 364 Customer Reviews

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    Review Details

    • Debra M

      Date: 12/07/2022

      I never was informed when the tows in my area with sprint was changed and you need a sim card to fix it. Customer service ***************** up on me when I was telling him I never received a card nor was a notified on any form. I've been a sprint client sence ****. I've never been so disrespected like this before. This new Tmobile is a horrible company to deal with the customer service. Never have o been hung up on before and now my phone cant call them to figure out how to fix it. Very bad business.

    • Becky K.

      Date: 12/06/2022

      Tried ******** internet home service, did not work at our house. They included SIM cards for our phones, if we decided to with ********. Internet did not work, we never removed SIM cards from box. We returned everything they sent to us within two days and they received everything back, but now we keep getting a bill for $116.67 for service on our phones, phones we never activated with ********. Called 4 times, each time saying they will take the amount off our bill, but still getting bills. This last time, they said I needed to get in touch with the collection agency and handle it from there. Worst customer service ever!!!

    • Alexander N

      Date: 12/06/2022

      Horrible service , big scam. They get you to trade in your phone and then lie about anything ( in my case that the find my option was never turned off and it is off)Then they have no email or phone number to talk to a live agent or representative so basically s******* you out of a trade in , also their communication with Spectrum is a joke. There isnt any. The whole process is screwed. Why yall have a 1st star review. I truest hope someone sues Assurance wireless and bankrupts them you are the scum we need to rid our society of , literally waste of space the entire company and a complete scam of a operation , terrible construct, no way to contact the company, and zero teamwork with spectrum. SHAME ON ASSURANCE WIRELESS! Keep the $100 phone you cheap f#%^s may the devil be with you sorry folks over there.

    • Angelique C

      Date: 12/05/2022

      Sprint is a scam no wonder why they hide under the name of Tmobile! They keep charging me 300 every month and keep shutting my phone off to add cut off fees. This phone company should be shut down for good. I never get any solution to my problems. Now they cover their explanation of charges on the bill and just add charges with no explanation. I should of never went with this company. I am in a hole for ****** and they can't seem to explain this? I work hard for my credit and this is reflecting negatively. Please advise on this issue.

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