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Find a Location

JMAX Property Management LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JMAX Property Management LLC

      625 Florida St Salem, VA 24153-5042

    • JMAX Property Management LLC

      3807 Brandon Ave SW Ste 1050 Roanoke, VA 24018-1481

    Business ProfileforJMAX Property Management LLC

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    JMAX Property Management LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JMAX Property Management LLC

        625 Florida St Salem, VA 24153-5042

      • JMAX Property Management LLC

        3807 Brandon Ave SW Ste 1050 Roanoke, VA 24018-1481

      Location of This Business
      625 Florida St, Salem, VA 24153-5042
      BBB File Opened:
      9/24/2012
      Years in Business:
      19
      Business Started:
      2/9/2005
      Business Incorporated:
      2/9/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Steve Pardon, Owner
      Contact Information

      Principal

      • Mr. Steve Pardon, Owner

      Customer Contact

      • Mr. Steve Pardon, Owner

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/11/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      October 6th 2022 for $48.00, I had spoke to someone recently about my charges and my background and the lady told me that it was OK since it was past five years so I went ahead and paid the $48 within 10 minutes they denied me, however, I do believe this is a discrimination case and I do plan on taking this to court not only did I message the company for a refund they have yet to respond after I asked for the refund I want my $48 back or I’m taking it to court I have all the proof I need I also had my phone on speakerphone when I had spoke to the lady. I cannot remember her name unfortunately but I do have three witnesses to verify that she said if anything is five years or older that they would not look at that and I could still apply again I got denied almost immediately.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eddy M

      1 star

      09/21/2023

      Don’t live unless you are only going to for a year cause after that you’re rent is going up at least 100$ a year if you have a problem with anything you can’t get ahold of anyone but a voice recording they will find any way to extort money from you plus the rent they advertise doesn’t include and extra insurance fee they charge 40$ a month for air filters and you can get the same cheap *** ones from **** ***** for 15$ for a pack of three please unless you have no choice don’t deal with these *******!!

      Local BBB

      BBB Serving Western Virginia

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